Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,711 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 23rd August 2026

Ahmed E

Zatu Games 5 star review on 16th August 2026

Marek R

Zatu Games 5 star review on 12th August 2026

Alfred S

Zatu Games 5 star review on 12th July 2026

Erin B

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the items more than a week ago and am still waiting for it. Really bad delivery service.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We're sorry to hear about the delays you faced with this order. I can see that we dispatched this on time for you but unfortunately this was delayed with the courier. We're always raising these issues with them to improve the experience for our customers, and I am sorry for any inconvenience this may have caused in this instance. I can see this was delivered for you on 07/07/2026, and we hope you're enjoying your new games! If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 8964, and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 1 month ago

“A very good range of games at reasonable prices.”

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Posted 2 months ago

“Zatu we’re quick, love how always they have all the titles I’m looking for”

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Posted 2 months ago

“Great products!”

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Posted 2 months ago

“Wonderful website and positive reviews. However, I am still awating delivery of the item I ordered. I understand. I live in the USofA and the item must go through customs. Hope it arrives soon.”

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Posted 2 months ago

Hi there, Thank you for your review. We're sorry to hear about the delays you faced with your order. I can see that your order was marked as delivered on 09/07/2026 for you, and we hope you're happy with your game! I am very sorry for the delays you faced with this order; we're in regular contact with our couriers to try and improve the experience for our customers. If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 8558, and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 1 month ago

“Item came quickly and without issue”

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Posted 2 months ago

“Nice website and Quick delivery”

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Posted 2 months ago

“No shipment after 12 days. Called them, but still no shipment 2 days later. Sent an email, only to get a refund. Coincidentally, one item was underpriced by over €20 when I bought it, and now everything is back to the normal rate. How convenient to delay my order for 14 days just to cancel it... It's NOT coming home...”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We're sorry to hear that you faced delays with your order. I am sorry to see that there was an issue with the stock for one of the items on your order, and this was not discovered until you contacted us. We do our best to keep all stock levels up to date but there can unfortunately be errors on occasion. We have systems in place to catch these errors early, and I am very sorry to see that your order was not caught before you could contact us. I can see that we cancelled your order for a full refund after this was requested by yourself due to the delays. If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 6729, and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 1 month ago

“I liked their discounted prices and selection.”

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Posted 2 months ago

“It arrived quickly. Deep Regrets is a fantastic game and it was wonderfully packaged!”

Zatu Games 5 star review on 2nd July 2026

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Posted 2 months ago

“Reasonable prices, prompt delivery & well packaged. Perfect thanks!”

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Posted 2 months ago

“great prices pity delivery takes so long”

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Posted 2 months ago

“Really speedy delivery, well packaged”

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Posted 2 months ago

“Great service, prices and delivery. Zatu are always my first stop for board and card games.”

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Posted 2 months ago

“East international shipping! Good prices!”

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Posted 2 months ago

“Quick shipping and excellent service. Every game comes carefully packaged in excellent condition.”

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Posted 2 months ago

“Great company awesome products great prices and fast delivery”

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Posted 2 months ago

“Zatu Games has a great selection and competitive prices. Ordering and delivery has always been smooth and efficient. I will definitely continue to shop here!”

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Posted 2 months ago

“The delivery to my Address was really fast. it was really well packed. And the price was the best. I'm happy with my purchase and definitely i will buy again with Zatu Games.”

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Posted 2 months ago

“all ok, thanks as usual. I will buy again in the future!”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 48,711 reviews