Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,284 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

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Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Very competitive pricing. Goods well packed. Second time using this company.”

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Posted 2 months ago

“Great service, good response time from customer service when an issue does arise.”

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Posted 2 months ago

“Very prompt delivery especially considering it was Christmas time and well packaged as usual.”

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Posted 2 months ago

“Nice and easy to use website, great prices, and the best part by far is how quick delivery is!”

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Posted 2 months ago

“Everything arrived timely and in good shape all the way to the US.”

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Posted 2 months ago

“Great selection of board games. Good customer service (when needed)!”

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Posted 2 months ago

“Shipping box and contents are not adequately protected for international shipping. Boxes arrived damaged due to insufficient protection.”

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Posted 2 months ago

“I ordered from Sweden and everything worked perfectly! The VAT was added so I could see exactly what the total was. It was still a bit cheaper than those games would have been cost me if I ordered them here in Sweden. Fast delivery. No added taxes or fees in the customs. Highly recommend!”

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Posted 2 months ago

“Zatu games really cannot be beaten - Product range Price, delivery speed and a loyalty program that is actually rewarding are all excellent”

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Posted 2 months ago

“Great variety,good prices, fast despatch”

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Posted 2 months ago

“Good pricing and was ready to collect quickly”

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Posted 2 months ago

“Great selection of jigsaws at great prices. Delivery is quick and come well packaged. This is the first place for me to go to for jigsaws as saving around about £5 on each one.”

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Posted 2 months ago

“Game arrived perfectly on time, and beautifully wrapped - family member loved her present so much!”

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Posted 2 months ago

“Good company, good prices, delivered on time.”

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Posted 2 months ago

“I havent received my package”

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Posted 2 months ago

Hi, thank you for your review. Your order was dispatched on 24/01/26 and is currently in transit to the destination country. International deliveries can take a little longer depending on customs and local carriers. Please feel free to contact us directly at team@zatu.co.uk with your order number and reference number 7999 so we can assist in providing the tracking number if you have not received this! Kind regards, Team Zatu Games

Posted 2 months ago

“very good service. delivery is quick”

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Posted 2 months ago

“Got the first game, quick order quicker delivery.”

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Posted 2 months ago

“Very quick delivery to Canada”

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Posted 2 months ago

“What a fantastic treat this is!! As a boardgame enthusiast I am pleased and as a Fighting Fantasy fan I am pleased. Great quality of product and delivery service. Thank you guys...now all we need are more FF titles to be adapted. Citadel of Chaos anyone?!!”

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Posted 2 months ago

“Produits conformes, neufs, reçus en bon état. Suivi de la livraison, fournie par le vendeur.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 47,284 reviews