Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zatu offer great games at great prices. This order though had a problem with a couple of missing pieces in the box (manufacturer rather than Zatu fault). Zatu attempted to assist through link to getting theparts from the manufacturer but after a few days of not hearing from them, were happy to pay for return and resent a new (and complete) game. It is often when things go wrong that shows us how good a company is and Zatu did not disappoint.”

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Posted 2 months ago

“Generally pretty good though could do with some website upgrading, it sometimes freezes up.”

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Posted 2 months ago

“Easy purchase and quick delivery”

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Posted 2 months ago

“Bought "Witcher: Old World" and it got here without any taxes or import dues. ZATU games always handles everything perfectly despite the whole BREXIT fiasco.”

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Posted 2 months ago

“Ordered a game. Was on sale. Shipped and delivered in a timely manner.”

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Posted 2 months ago

“Our games arrived fast, their reviews and videos helped us a lot when choosing our new family xmas game, and we love them.”

Zatu Games 5 star review on 29th December 2025

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Posted 2 months ago

“Reliable, fast delivery!”

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Posted 2 months ago

“arrived super fast and in time for christmas. Thankyou”

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Posted 2 months ago

“Excellent from start to finish I was panicking about receiving in time for Xmas but it arrived very timely, and at a brilliant price Many thanks Steve”

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Posted 2 months ago

“Great service, arrived very quickly.”

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Posted 2 months ago

“Fast delivery.”

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Posted 2 months ago

“I came looking specifically for Oink games and found a large selection at the best price around - package well and dispatched quickly . The games were very popular over Christmas !”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“Nice looking webshop with some nice games (Osprey and 25th century). And ofcourse good service.”

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Posted 2 months ago

“Ordered something on backorder and an enter-to-win survey arrived before the product. Probably fine, but does generate a bit of a big ol' shrug.”

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Posted 2 months ago

“I needed a last minute Xmas gift and Zatu beat Amazon on price and were able to deliver in time.”

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Posted 2 months ago

“everything perfect for my 1st expérience. good shippin even during christmas days . easy communication very good price. thanks Kay”

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Posted 2 months ago

“Reasonable price quick delivery would buy again from them”

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Posted 2 months ago

“The package arrived as it was scheduled and all goods were delivered intact and in perfect condition. I am looking forward to order other games.”

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Posted 2 months ago

“Amazing to have such a brilliant board game business on our doorstep. Very helpful and friendly staff in the shop and gaming centre. Fair prices online on a good range of product matching or beating the big online retailers and most bricks and mortar. Website descriptions of game are informative and helpful when choosing.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews