Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,106 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 4th October 2025

888

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and reasonable price.”

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Posted 9 months ago

“These were a gift for someone they enjoyed the games”

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Posted 9 months ago

“Good deals and reliable delivery in good conditions.”

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Posted 9 months ago

“Cercavo una copia del manuale del giocatore in inglese con la variant cover. L'ho ordinata su Zatu Games perchè in Italia non si trovava più a prezzi umani. Ho voluto provare anche se alcune recensioni non erano positive ma pagando con paypal avevo una copertura aggiuntiva nel caso non fosse arrivato. Sono qui a scrivere questa recensione perchè dopo una settimana l'ordine è arrivato, tracciato perfettamente. Nessuna sorpresa in dogana o con altre spese alla fine ho pagato il manuale poco più del prezzo di copertina. Ho messo 4 stelle perchè l'imballo ha lasciato a desiderare, il manuale è arrivato con un angolo ammaccato e leggermente piegato. Colpa sicuramente dei corrieri e dei vari passaggi ma sapendo della spedizione internazionale avrebbero potuto confezionare con maggior cura il pacco. Per il resto ottima esperienza.”

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Posted 9 months ago

“Very happy with my purchase”

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Posted 9 months ago

“I have ordered a few times and deliveries have been great to date. Only issue is the website can be very slow and clunky to load but that's only a mild inconvenience.”

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Posted 9 months ago

“Got the game in good time even over the christmas period.”

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Posted 9 months ago

“Quick and easy with a lot of items available to buy, and with an affordable shipping as well”

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Posted 9 months ago

“Easy to order and game came quickly. Not played it yet as it's a Xmas present”

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Posted 9 months ago

“Ordered 3 games from Zatu. All went well. Good communication and games delivered safely. Delivery took longer than was stated, (ordered on 4th, due on 13th, delivered on 16th) but very happy with the products. Liked the videos showing how the game is played as this is very helpful when choosing a new game.”

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Posted 9 months ago

“Item arrived very quickly and is as the sale image, exactly what I wanted. However, the delivery box/package is designed with the company logo - not good when item is a surprise gift for a member of the household. Would have given 5 stars if it has plain packaging.”

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Posted 9 months ago

“Quick efficient service”

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Posted 9 months ago

“Prompt delivery, easy to navigate website”

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Posted 9 months ago

“Good fast reliable delivery, I do find the website very slow and clunky though”

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Posted 9 months ago

“Speedy delivery”

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Posted 9 months ago

“Good prices and availability on popular and niche board games”

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Posted 9 months ago

“The order arrived quickly and was wrapped as requested. I look forwards to it being opened by the recipient.”

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Posted 9 months ago

“Great selection of games, for some reason the checkout process was a bit buggy this time but got everything I ordered swiftly and in good condition.”

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Posted 9 months ago

“Priced competitively and packaged well”

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Posted 9 months ago

“Good pricing and rapid dispatch”

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Posted 9 months ago

Zatu Games is rated 4.8 based on 44,106 reviews