Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,020 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th September 2025

887

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value in comparison to other sites.”

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Posted 2 weeks ago

“Pretty good and reliable. Has most games.”

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Posted 2 weeks ago

“The entire ordering and delivery process was very smooth, with a tracking number. The product came in just a cardboard box; they could have wrapped it in bubble wrap for better protection. That's the only complaint I have.”

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Posted 2 weeks ago

“Great service from Zatu games! Product arrived on time and in great condition. But I wasn't lucky with my pulls (from SWU Carbonite Booster Pack) so not sure it was worth the money! That is no fault of Zatu Games though.”

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Posted 2 weeks ago

“I ordered a Horizon Zero Dawn board game. It took about a week to arrive, the package was flawless.”

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Posted 2 weeks ago

“Processing of orders is good although there was a little delay on one order however the customer service when I phoned up enquiring about it was 1st class.”

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Posted 2 weeks ago

“a corner was slightly damaged in one of the games, but overall all ok”

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Posted 3 weeks ago

“One of the boxes came damaged and Zatu promply, after an email, offered a partial refund. Good customer support to add with the good offers, discounts, website design and options they have!”

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Posted 3 weeks ago

“The games are great. the service was good. the only issue was I didn't completely understand the tracking process. but I haven't had to order through customs before. no big deal. very satisfied with everything.”

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Posted 3 weeks ago

“Given the bad reviews I was unsure about ordering but they were the only place with the game I wanted in stock with next day delivery. On this occaision I can't fault the service I received and the game came in perfect condition on time.”

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Posted 4 weeks ago

“Good selection but took a while to ship my product”

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Posted 4 weeks ago

“Great range of supplements and resources for Call of Cthulhu and delivered the next day”

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Posted 4 weeks ago

“Great Prices and fast delivery. The only problem I had was that the products didn't come at my house. I had to take them from Greeces postal service. The cost was pretty high to not receive them at my door.”

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Posted 4 weeks ago

“It was in good condition”

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Posted 1 month ago

“Great range. Only shame they charge delivery”

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Posted 1 month ago

“Dificult to see whats new in store every few days. otherwise everything is great.”

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Posted 1 month ago

“Such a good site to shop at, many games that are not in stock anywhere I live I can find here, prices are good. Board games are well handled, no damage”

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Posted 1 month ago

“I loved the quality of the website, the ease with which one can find new games, and my order arrived unexpectedly fast. I instantly knew I should shop here if I wanted board games. The only two things keeping this from being a 5-star review is that I haven't made enough orders to know if the delivery quality is consistent, and also the search engine on the website can be a little annoying, especially if you're trying to find a game you only know the name of.”

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Posted 1 month ago

“Relatively quick delivery, nice price. Don't like how much they raised the prices of these things last November, though”

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Posted 1 month ago

“Rapidi nella spedizione, l'imballaggio poteva essere fatto meglio poiché mancava la pluriball ma nel complesso sono soddisfatto.”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 44,020 reviews