Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,297 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 17th June 2025

Stephen B

Zatu Games 5 star review on 14th June 2025

Jefte L

Zatu Games 5 star review on 12th June 2025

Kelly F

873

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My orders have always been promptly dispatched and well packaged”

Helpful Report

Posted 9 months ago

“I've never tried pre-order games, but all the other games over the years have always arrived fine and the prices are competitive.”

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Posted 9 months ago

“Very good service and delivery”

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Posted 9 months ago

“I like Zatu for reasonably priced games and varied selection. Items came well within 48 hours which was nice and the 5 game discount code effectively make postage free. Would've been 5 stars but the box the items were sent in was too big and there was no packing to stop the items moving about, a seal was damaged on one the Outfoxed box. I'm all for resuing packaging but sometimes need to alter the shape of a box to ensure the contents are secure during transport.”

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Posted 9 months ago

“Items arrived in perfect condition a bit slower than expected”

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Posted 9 months ago

“Excellent service again although I waited longer for despatch than anticipated.”

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Posted 9 months ago

“Arrived within the time frame. But the time frame is longer than other stores I’ve ordered board games from. Very good on prices though. If I’m not in a super hurry I always look to purchase from Zatu”

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Posted 9 months ago

“Have shopped with Zatu quite a bit in the past. Ordered several games at a very competitive price and they all arrived well packaged. Loses a star on this occasion just for the speed of delivery. At time of order all products were showing as in stock but they took 10 days to arrive.”

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Posted 9 months ago

“Clear and easy-to-use website, though it can be slow to load at times. Great prices of games.”

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Posted 9 months ago

“Was a bit disappointed with the time it took to dispatch my order despite all items being in stock, but apart from that everything was great.”

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Posted 9 months ago

“Bandido is a neat card game, easy and compact to take on a family holiday. Game for four people.Enjoyable. Quick to learn.”

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Posted 9 months ago

“Received games in good condition and on time”

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Posted 9 months ago

“Very good prices, never late delivery and great recommendations for games”

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Posted 9 months ago

“Nice and easy game to play. Great concept, with less players maybe go for more than 12 tiles placed as with only 12 it feels quite short”

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Posted 9 months ago

“I love buying from this company (#supportlocal) and they are always very similarly priced to big online giants and often cheaper. Delivery used to be quicker but your order does still come within 5-10 days.”

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Posted 9 months ago

“It's sick. Has good quantity of stock and regular has board games at a cheaper price. What's not to love”

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Posted 9 months ago

“well packaged, good choice of games”

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Posted 9 months ago

“Posted and packed well!”

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Posted 9 months ago

“The seller sends items fast if they are in stock but the packaging is just alright, could be better.”

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Posted 9 months ago

“I'm happy with my 2 products. However, a star is lost because they were dispatched a week after the estimated delivery date.”

Helpful Report

Posted 9 months ago

Zatu Games is rated 4.8 based on 42,297 reviews