Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,693 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient delivery! Packaging was great and the items arrived in great condition!”

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Posted 4 weeks ago

“Fantastic selection. Quick delivery and great website. What's not to like?”

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Posted 4 weeks ago

“Fast delivery,good customer service”

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Posted 4 weeks ago

“Professional service, fast shipping”

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Posted 1 month ago

“Very happy with products purchased, nice and quick delivery, a pleasure to deal with.”

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Posted 1 month ago

“I’ve been trying to get these for a good while now, they had them in stock at a great price! Even with international shipping, it was still a better deal than others. 20/10, would recommend!”

Zatu Games 5 star review on 8th May 2026

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Posted 1 month ago

“Good selection of items. I was able to order an item that I couldn't find available in stock here in Canada. Shipping was quick once I placed my order. I received the item within a week.”

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Posted 1 month ago

“Great price, came in very fast, and great quality”

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Posted 1 month ago

“Ordered Nemsis and it came within a couple of days, all in good condition. No complaints !”

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Posted 1 month ago

“Bought a pre release deck for the new MTG set, for a local tournament, unfortunately they sent me the wrong deck to me and wait for the correct product to be dispatched”

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Posted 1 month ago

Hi there, Thank you for your review, and we’re sorry that you initially received the incorrect pre-release deck. After investigating, we found that the products shared the same barcode, which unfortunately resulted in a picking error within the warehouse. While this is not the experience we want our customers to have, mistakes can occasionally occur. We can see that a replacement was arranged promptly and successfully delivered to you on 7th May 2026. We apologise again for the inconvenience caused and appreciate your patience while this was resolved. If you need any further assistance, please contact us at team@zatu.co.uk with reference number 2025 and a member of our team will be happy to help. . Thank You, Team Zatu Games

Posted 4 weeks ago

“I have ordered several times from Zatu Games. Each time items have been well packaged and as described. Only issue i had was I was in unable to use my reward voucher along with the 3% off for 3 items voucher but it hasn't stopped me purchasing, I will just save the reward for a future purchase.”

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Posted 1 month ago

“Arrived fast! 💪”

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Posted 1 month ago

“All perfect, great service!”

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Posted 1 month ago

“Have ordered several times from Zatu and have never had any issues - always delivered quickly and securely packaged.”

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Posted 1 month ago

“Perfect, delivery and quality.”

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Posted 1 month ago

“Price is higher than retail, but I got a hit from their ascended hero’s mini tin”

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Posted 1 month ago

“I love purchasing from Zatu, always efficient and local to us so we can collect.”

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Posted 1 month ago

“Always good service, interesting games, good products, will always use Zatu. Thank you.”

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Posted 1 month ago

“Incredibly quick dispatch and excellent prices”

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Posted 1 month ago

“Very good. Well packaged and arrived very fast.”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 47,693 reviews