Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,692 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,692 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was delivered on time and they had the product I was looking for. Provided consistent delivery updates too.”

Helpful Report

Posted 1 month ago

“Good products, reasonable prices, quick service and delivery. Not yet had any problems.”

Helpful Report

Posted 1 month ago

“Great site!”

Helpful Report

Posted 1 month ago

“Was easily delivered to Germany. Unfortunately with tariffs (Brexit probably), but that's not on Zatu.”

Helpful Report

Posted 1 month ago

“Great selection of boardgames instock and with fast dispatch times you cant go wrong with Zatu. The prices are always competitive too. Highly recommended and always visit them at ukge every year.”

Helpful Report

Posted 1 month ago

“Fast delivery, great condition due to being well packaged A*”

Helpful Report

Posted 1 month ago

“Speedy delivery in time for Christmas, a great product with student discount as a nice touch!”

Helpful Report

Posted 1 month ago

“Always consistently good service from Zatu, quick dispatch and excellent packaging. I have already recommended them to friends in the pass”

Helpful Report

Posted 1 month ago

“Super speedy delivery of a wonderful new game for the family.”

Helpful Report

Posted 1 month ago

“Extremely fast delivery, been very happy with both packaging and product, very good pricing. Very impressed 😊”

Helpful Report

Posted 1 month ago

“Good condition products, good service and fast delivery. 5 Stars.”

Helpful Report

Posted 1 month ago

“Fast shipping, great prices”

Helpful Report

Posted 1 month ago

“Great prices and absolutly zero hassle with orders and deliveries.”

Helpful Report

Posted 1 month ago

“Does what it says on the tin”

Helpful Report

Posted 1 month ago

“Great service, quick delivery and good value games. Thank you”

Helpful Report

Posted 1 month ago

“Excellent range of games at good prices. Fast & reliable delivery. Good recommendations provided. Friendly communication. Would definitely recommend.”

Helpful Report

Posted 1 month ago

“Order came very quickly (in time for Xmas), in good nick. Always happy with ordering here 😊”

Helpful Report

Posted 1 month ago

“Great selection of games at very competitve prices. I really like the reviews of games that I have not played myself. I have had no problems and intend to keep shopping with Zatu Games. Thanks!”

Helpful Report

Posted 1 month ago

“The email communications were unclear, and I did not receive notification that my order was ready for collection. I had to submit a support ticket, and the lack of confirmation upon submission was unhelpful. A response was finally received three days later. Collection was directed to the gaming center, despite the website indicating shop collection. Fortunately, the shop was open and provided directions to the gaming center, which, while not difficult to locate once known, could be challenging for unfamiliar customers. I recommend enhancing the website's clarity and mapping for click-and-collect orders.”

Helpful Report

Posted 1 month ago

“Zatu are the best value in town!”

Helpful Report

Posted 1 month ago

Zatu Games is rated 4.8 based on 46,692 reviews