Zatu Games Reviews

4.8 Rating 43,004 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 43,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 27th July 2025

Christel P

Zatu Games 5 star review on 14th June 2025

Jefte L

Zatu Games 5 star review on 12th June 2025

Kelly F

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Zatu Games was one to remember. Besides the slight hiccup at the warehouse and the delay, I still recieved my package. The Zatu support team was more than happy to help me with anything and everything that I needed.”

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Posted 6 months ago

“The box was dammaged in the shipping, otherwise it was perfect”

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Posted 6 months ago

“I ordered "The Quacks of Quedlingburg" and the MegaBox. The shipping to Germany was very fast: I ordered the games on a Monday evening and it arrived 4 days later, on Friday. I'm not giving 5 stars because the box of "The Quacks of Quedlingburg" had been obviously opened before and it had some signs use (the corners were a bit damaged). The inside (bags, pieces and everything) was in perfect state and everything was new, but for some reason I got a used box (???). The pictures show the state of the box when it arrived. Not the end of the world, but I feel a bit fooled.”

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Posted 6 months ago

“Pros Extensive selection of games, miniatures and more. Delivery times have always been quick and accurate. Stock levels are updated regularly. Areas for improvement The website architecture needs some work as it can be at times very slow to load pages. Sometimes descriptions of models could be more accurate [in particular Flames of War and Team Yankee]”

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Posted 6 months ago

“Best organised board game site there is!”

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Posted 6 months ago

“Everything went quite smoothly! Got my product in time for Christmas and didn't have any issues with customer service. The box came in slightly damaged but it wasn't the biggest deal in the world. Will likely buy from here again!”

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Posted 6 months ago

“Really great prices and quick delivery. My only comment would it would be good to add more protection to smaller games when placed in a box with bigger heavier games”

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Posted 6 months ago

“Kelp is a very interesting asymetrical game. My partner and I are always looking for fun games and we thought we would give kelp a try. Games like wingspan and terraforming mars are good fun but we are playing in parallel while Kelp has our game play affecting the other player which is alot more involved. My biggest issue with the game is that it is very difficult for the shark to win but being risky pays off!”

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Posted 6 months ago

“My 8 year old granddaughter absolutely loves Dixit, a game of imagination.”

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Posted 6 months ago

“Prompt delivery. Good price”

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Posted 6 months ago

“Quick delivery, well packaged.”

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Posted 6 months ago

“Has a wide range of board games which is great and usually Zatu has competative prices. I have used them a few times.”

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Posted 6 months ago

“Awesome selection of games.”

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Posted 6 months ago

“Did have to chase up my order as I had no confirmation email but it was just a phone call and my game arrived in a matter of days”

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Posted 6 months ago

“Zatu Games is an excellent site with a fantastic selection. My order was delivered quickly and securely, which I really appreciated. I also love that they’re a local company to me, adding a personal touch to the experience. The only minor drawback is that their website can be a bit slow at times, and I occasionally face issues adding items to my cart or wishlist. Overall, though, a great service!”

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Posted 6 months ago

“It's a great place to get games or manga. Would have been five stars but two orders in a row I paid for next day delivery and it arrived in two. Orders were made first thing in the morning too. Probably a reflection on Royal Mail\Parcelforce more than Zatu but ho hum.”

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Posted 6 months ago

“Great pricing, fast shipping, but disappointed that my order didn't come with the advertised "fun pack" :(”

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Posted 6 months ago

“It was a pleasant surpise to find Zatu online and that it stocked the game that I wanted at a reasonable price.”

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Posted 6 months ago

“Good prices, speedy and well communicated shipping. Packaging was decent. Will use again.”

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Posted 6 months ago

“Great value products just a shame the delivery service doesn't match. I paid extra for delivery on a certain date and item arrived a day later. I could have got it then with standard delivery!”

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Posted 6 months ago

Zatu Games is rated 4.8 based on 43,004 reviews