Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 43,012 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 43,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 27th July 2025

Christel P

Zatu Games 5 star review on 14th June 2025

Jefte L

Zatu Games 5 star review on 12th June 2025

Kelly F

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery”

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Posted 7 months ago

“Good prices and availability on popular and niche board games”

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Posted 7 months ago

“The order arrived quickly and was wrapped as requested. I look forwards to it being opened by the recipient.”

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Posted 7 months ago

“Great selection of games, for some reason the checkout process was a bit buggy this time but got everything I ordered swiftly and in good condition.”

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Posted 7 months ago

“Priced competitively and packaged well”

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Posted 7 months ago

“Good pricing and rapid dispatch”

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Posted 7 months ago

“good range of games, slightly longer delivery time to northen ireland”

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Posted 7 months ago

“Never had any major issues with Zatu, if the item is in stock then you'll normally get in in a few days; if out of stock and you're waiting for it you may not get email updates as to what's happening until it's dispatched.”

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Posted 7 months ago

“Good website fast delivery”

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Posted 7 months ago

“Generally excellent - good selection of games at great prices. Only nitpick is the website runs slower than my grandmother”

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Posted 7 months ago

“Great range of board games that are competitively priced. Good delivery times.”

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Posted 7 months ago

“Good quality binder”

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Posted 7 months ago

“Always excellent products and prices, if I can't find it on amazon I usually get it from Zatu, only down side as with anything Boardgame related, back orders can seemingly never happen, been waiting a long time on a couple of back ordered items but they usually do eventually deliver as promised.”

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Posted 7 months ago

Thank you for your thoughtful review, David! We're glad to hear you consistently find excellent products and prices with us. We understand that back orders can be frustrating, and we appreciate your patience as we work to deliver those items. We're here for all your board game needs, so we look forward to seeing you again soon! Happy gaming!

Posted 7 months ago

“Yeah cool bro”

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Posted 7 months ago

“Ottimi prezzi. I tempi di spedizione indicati difficilemente verranno rispettati e il prezzo verso l'Italia è abbastanza alto per la spedizione.”

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Posted 7 months ago

“Bit slower dispatch but largely putting that down to Black Friday sales, game arrived undamaged so happy otherwise 😌.”

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Posted 7 months ago

Thank you for your review, Edmund! We appreciate your understanding regarding the slower dispatch time—Black Friday can be quite hectic! We're glad to hear your game arrived in perfect condition. If you need anything else, feel free to reach out. Happy gaming! 😊

Posted 7 months ago

“Decent selection and prices”

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Posted 7 months ago

“Good Quality plastic, easy to put together. Good value for price. Delivery as promised.”

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Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

“Game arrived in acceptable time and exactly as ordered”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 43,012 reviews