Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,020 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th September 2025

887

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came in good condition and good time. I only wish that Zatu would include more photos in their item listings. As it is, I always need to look up products on OTHER websites before buying from here just to look at more product photos!”

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Posted 3 months ago

“Flamecraft is an excellent game and can be played as a nice family game or as strategic with gaming friends. Shame delivery was delayed by the Royal Mail (as usual).”

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Posted 3 months ago

“Games arrived on time and in the expected state”

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Posted 3 months ago

“Yugioh toy box was a great collection to the others I already have great service and great delivery from overseas”

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Posted 3 months ago

“My order of Forbidden Islands arrived promptly and in good time. The packing is a bit thin but the contents of my parcel were undamaged. I am happy to recommend Zatu Games for items that they show as having in stock, but be wary for items that are out of stock (the eternally optimistic "Delivery Expected Soon")”

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Posted 3 months ago

“Consistently good experience ordering tcg products”

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Posted 3 months ago

“Bought a game at the expo. Friendly staff and the shop was layed out nicely.”

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Posted 3 months ago

“They have a lot of good games, upgrades and other bits and pieces. Ok postage costs, ok shipping time. Nice to support something that isn't Amazon! Would be nice if their website had some more info and pics. I often find myself getting details elsewhere and buying here.”

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Posted 3 months ago

“Smooth delivery across the border, kept constantly notified via email. May order again.”

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Posted 4 months ago

“Never been disappointed. Very good international service. Cheers!”

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Posted 4 months ago

“Great prices, quick delivery, great selection of games!!! Fabulous!!”

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Posted 4 months ago

“Pretty quick delivery even though I’ve only got half the order due to it being split”

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Posted 4 months ago

“The Lego we brought was a a great price, only down side was postage time was long.”

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Posted 4 months ago

“Excellent catalogue and service!”

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Posted 4 months ago

“Good price Good quality Good time shipping But.. shipping to my country was a bit problematic. No phone number added. And added delivery price i needed to pay (added to the already payed delivery)”

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Posted 4 months ago

“The product was delivered on time and in good condition. I will happily use Zatu again.”

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Posted 4 months ago

“Great website and orders arrive quickly,”

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Posted 4 months ago

“Very quick and efficient service. Everything exactly as described. Overall very happy with my order.”

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Posted 4 months ago

“A great selection, good value and fast delivery. The search function on the website seems a little inconsistent. Overall a good retailer I've recommended to others.”

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Posted 4 months ago

“Great Company”

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Posted 4 months ago

Zatu Games is rated 4.8 based on 44,020 reviews