Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 43,001 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 43,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 1st August 2025

876

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and good price”

Helpful Report

Posted 4 months ago

“Poor packaging - a big box with the game box rattling around inside, no extra packing to stop it banging against the box during transit. The only thing that saved it was the use of Royal Mail who treat their parcels so much better than the other couriers. Will think twice before I use Zatu again however.”

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Posted 4 months ago

“Delivery received promptly”

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Posted 4 months ago

“Good selection of products and speedy service”

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Posted 4 months ago

“Customer service was helpful to deal with shipping issue”

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Posted 4 months ago

“Good products. Perfect delivery. Thanks”

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Posted 4 months ago

“This is my first purchase from Zatu Games. I bought finspan as a gift for my grandson. The game looked good but I haven't experienced playing it yet. Service was good and quick.”

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Posted 4 months ago

“Good service and you can find great prices for some games.”

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Posted 4 months ago

“Everything was very good. Thank you.”

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Posted 4 months ago

“Yeah it's great stadium but it was the wrong one what you sent me. I wanted the old Etihad stadium.”

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Posted 4 months ago

“I've only used Zatu 2 or 3 times, but they have always been prompt with my orders, and this time was no exception.”

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Posted 4 months ago

“So far I’ve really enjoyed learning the characters I’ve purchased and can’t wait to add more to my collection and to also try the missions game! Overall really happy with the product and the game itself. Highly recommended”

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Posted 4 months ago

“Great choices of games, I would like to have a free delivery when exceeding a minimum spend”

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Posted 4 months ago

“Great company with fantastic selection.”

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Posted 4 months ago

“Shipping took it's time but when the products shipped, delivery was surprisingly fast from UK to FIN. All in great condition and amazing shipping box too 🥳”

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Posted 4 months ago

“Reasonable price and delivered on time.”

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Posted 4 months ago

“Great prices and the rewards system is really good”

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Posted 4 months ago

“Quick ordering with well packaged delivery. Sadly, as this was an "awaiting stock" order there were no updates to when the expected stock receive date changed, leaving me wondering when the item would arrive. I almost cancelled the order due to this.”

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Posted 4 months ago

“Item delivered as scheduled, well packaged.”

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Posted 4 months ago

“Quick service and good but package was damaged little”

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Posted 4 months ago

Zatu Games is rated 4.8 based on 43,001 reviews