Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,755 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 23rd August 2026

Ahmed E

Zatu Games 5 star review on 16th August 2026

Marek R

Zatu Games 5 star review on 12th August 2026

Alfred S

Zatu Games 5 star review on 12th July 2026

Erin B

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really swift dispatch, excellent communication and fantastic value, plus a REAL shop (not just online). I will keep returning and highly recommend Zatu!”

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Posted 9 months ago

“Zatu Games always provides quick delivery and friendly customer service. My go-to place for ordering new board games and accessories”

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Posted 9 months ago

“Always a good service from Zatu, game was well packaged and promptly delivered”

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Posted 9 months ago

“Packaging is great and shipping is quick to the US!”

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Posted 9 months ago

“Bought as a gift, but ended up having tremendous fun playing it with my nephew for Christmas.”

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Posted 9 months ago

“Great service! I always go to Zatu first for my board games.”

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Posted 9 months ago

“Smooth and seamless transaction. Really reasonable prices, item arrived safe and sound and packaged well. Will definitely be returning to Zatu for any future board game purchases. Thanks.”

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Posted 9 months ago

“Prompt delivery and good service. Product in good conditon”

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Posted 9 months ago

“Shipping within the EU and the VAT IOSS went well, no issues with tax/duties. The items were in very good condition, no scratches etc. And on a nice promo price :). Very happy overall.”

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Posted 9 months ago

“Excellent quality postage, packaging and arrived quickly! Zatu are incredible 😌”

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Posted 9 months ago

“Well priced range of games with quick delivery time. Thank you!”

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Posted 9 months ago

“We really enjoyed Magic Maze, it’s definitely one for family games night.”

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Posted 9 months ago

“Fun game, but the instructions could have been written better. The parts of the board that you are supposed to put together are not very well functioning and fall apart easily. Some glue helped”

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Posted 9 months ago

“Good prices, fast delivery, never had a complaint”

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Posted 9 months ago

“Cascadia junior is a beautiful game! Our children absolutely love it!”

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Posted 9 months ago

“Good service and good rates.”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Excellent service and quality my grandson loves it”

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Posted 9 months ago

“The game arrived in good time and good order, unfortunately a set of cards was misisng from the game and ZATU simply advise contact the manufacturer and sort it out yourself. A bit more help and advice would have been appreciated!”

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Posted 9 months ago

Hi there, Thank you for taking the time to leave your feedback. We’re glad to hear your order arrived in good time and condition, but we’re sorry that some components were missing from your game. In cases like this, we do suggest contacting the manufacturer directly as the first point of contact, as this is typically the fastest way to resolve issues with missing components. We understand that it can feel frustrating to have to do this yourself, and we’re happy to provide guidance or support where possible to ensure the manufacturer can assist quickly. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 2520 and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 9 months ago

“Great company always happy to support. Item bought at good price and arrived well packaged and in good time. Save the victory points and use the discounts.”

Helpful Report

Posted 9 months ago

Zatu Games is rated 4.8 based on 48,755 reviews