Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,733 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,733 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery product in good condition when recieved”

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Posted 6 months ago

“Never had a problem, fantastic products dispatched quickly and well packaged.”

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Posted 6 months ago

“Always a quick service, quality games at a great price.”

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Posted 6 months ago

“Reasonably fast dispatch and delivery”

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Posted 6 months ago

“Very happy with the games, small delay in the order but Zatu quickly dealt with the problem”

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Posted 6 months ago

“A really good price and quick delivery - thank you!”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Amazing boardgame selection and short shipping time”

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Posted 6 months ago

“Got my game in english in good quality”

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Posted 6 months ago

“Items arrived in mint condition, as always, in the stated timeframe. I have never received anything but exemplary service from Zatu and they nearly always have what I want in stock.”

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Posted 6 months ago

“I bought a gift voucher for a family members birthday, it was supposed to be delivered via email on the 12th his birthday but he has still not received it despite the money being taken out of my account and his email address being correct.”

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Posted 6 months ago

Hi Jacqueline, Thank you for bringing this to our attention. We're really sorry to hear that your gift voucher hasn’t arrived as expected, especially on such an important occasion. It’s understandable to feel frustrated when things don’t go as planned. Please rest assured that we are happy to investigate this issue right away to ensure you receive your voucher promptly. Please reach out to us directly at team@zatu.co.uk with the reference number 9416, and we’ll be more than happy to help you out. Warm wishes, Team Zatu Games

Posted 6 months ago

“Fast delivery and cheap price”

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Posted 6 months ago

“The prices of games are always great, and the hub in Norwich is great to visit in person!”

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Posted 6 months ago

“delivered as expected”

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Posted 6 months ago

“Fast service and I admire the customs being paid already.”

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Posted 6 months ago

“Great choice, good prices and great delivery.”

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Posted 6 months ago

“Good range of popular and obscure board games, supplied at reasonable prices.”

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Posted 6 months ago

“Great postage and excellent price on a wide range of products, will definitely shop again”

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Posted 6 months ago

“As always very good selection and quick delivery”

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Posted 6 months ago

“Great service as always and very competitively priced. I'll be back.”

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Posted 6 months ago

Zatu Games is rated 4.8 based on 46,733 reviews