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Zatu Games Reviews

4.8 Rating 48,755 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,704
 Metrics Info
4.8
Based on 48,755 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Anonymous
Verified Buyer
“Delivery earlier than expected. Arrived in good condition.”
Helpful Report
Posted 9 months ago
Amanda B
Verified Buyer
“Super happy with the speed of dispatch, well packed, great choice and easy to use website. :)”
Helpful Report
Posted 9 months ago
Zoja F
Verified Buyer
“I pre-ordered 20 Strong Tanglewood All-in-one bundle back in September 2025. The order was dispatched, presumably, on the 14th of November, 2025, but, apparently, has been lost by the courier, as the status of the delivery shows that it is still awaiting the item dispatch from the vendor... All in all, it is now January 2026 and I am still without the game I ordered half a year ago almost. I will update the review IF the situation is resolved at some point, as right now all I am getting in response is - we will look into it, you need to wait, the vendor has 30 days to look into this issue - and so on, and so forth. For the time being this is a strong DO NOT RECCOMMEND from my end.”
Helpful Report
Posted 9 months ago
Hi there, Thank you for sharing your feedback. We completely understand your frustration, and we sincerely apologise for the delay and the issues you’ve experienced with your preorder. We want to reassure you that we are actively working to resolve this matter. Once the courier and vendor investigations are complete, we will do everything we can to get your order to you, or offer a full replacement or refund if necessary. We understand how disappointing it is to wait this long, and we appreciate your patience while we continue to chase this with all parties involved. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 5203 and a member of our team will be happy to help. Thank you, Team Zatu Games
Posted 9 months ago
Anonymous
Verified Buyer
“Informative & easy to navigate website. Ordering online was straightforward & staff on collection were super helpful - much appreciated in the busy run-up to Christmas! Thanks so much.”
Helpful Report
Posted 9 months ago
Prakash R
Verified Buyer
“Very interesting and absorbing game. Looking forward to developing my skills.”
Helpful Report
Posted 9 months ago
Jérôme T
Verified Buyer
“————-/—/vvvvvvvvvv”
Helpful Report
Posted 9 months ago
Sinead F
Verified Buyer
“Good deals. Items dispatched promptly and all received in perfect condition”
Helpful Report
Posted 9 months ago
Richard P
Verified Buyer
“Good communication & fast delivery. Would use again”
Helpful Report
Posted 9 months ago
Martin D
Verified Buyer
“Gift bought as a Christmas present. Arrived on time in good condition”
Helpful Report
Posted 9 months ago
JULIE F
Verified Buyer
“Very pleased with our order Zatu games always arrive promptly and well wrapped Loving our gaming”
Helpful Report
Posted 9 months ago
Richard A
Verified Buyer
“Great prices, easy to use website and easy to order from. I cant think of anything else you'd need. Highly recommended.”
Helpful Report
Posted 9 months ago
Gareth D
Verified Buyer
“Great website!”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“The best boardgame company in UK. So many unique games, that you can't find anywhere else. Like "Return to the dark tower" or "Flick of faith" - I was so happy Zatu have them. Will always check Zatu before buying my next game”
Helpful Report
Posted 9 months ago
Yann L
Verified Buyer
“very fast shipping and items received in best condition.”
Helpful Report
Posted 9 months ago
Laila T
Verified Buyer
“First time user if this site. Found it easy to find the game I wanted, checkout simple. Very quick delivery too.”
Helpful Report
Posted 9 months ago
Andrew C
Verified Buyer
“Good selection , quick delivery, reasonable prices!”
Helpful Report
Posted 9 months ago
Alexander H
Verified Buyer
“The selection of games was very good, including the game we wanted. The ordering process was smooth with good communication throughout, and our order was delivered promptly.”
Helpful Report
Posted 9 months ago
CHRISTOPHER M
Verified Buyer
“Outstanding service, excellent communication, super fast delivery, very impressed all round. Highly recommend. I'll definitely use Zatu again!”
Helpful Report
Posted 9 months ago
David N
Verified Buyer
“I am very impressed by Zatu games and check when I want something to see if Zatu stock it.zatu are very competitive on price and really cannot be faulted for their service”
Helpful Report
Posted 9 months ago
Paul W
Verified Buyer
“Easy to find what I was looking for. Very quick delivery. Pleased with the quality of the games.”
Helpful Report
Posted 9 months ago
Zatu Games is rated 4.8 based on 48,755 reviews
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