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Zatu Games Reviews

4.8 Rating 48,758 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,704
 Metrics Info
4.8
Based on 48,758 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Anonymous
Verified Buyer
“As a new person to Zatu games - very impressed with service received - item was very well packaged & arrived quickly & efficiently even though when first ordered it was out of stock .”
Helpful Report
Posted 9 months ago
Ross A
Verified Buyer
“Order arrived quickly, the box was well packed and all of the games were in perfect condition. I would order again, but because the box was branded I wouldn’t do another Christmas present order from here.”
Helpful Report
Posted 9 months ago
Sara W
Verified Buyer
“Parcel arrived very promptly.”
Helpful Report
Posted 9 months ago
Sam A
Verified Buyer
“Easy to use website and really quick delivery”
Helpful Report
Posted 9 months ago
Koumoto S
Verified Buyer
“I made a good purchase.”
Helpful Report
Posted 9 months ago
Pawel K
Verified Buyer
“This is the only shop i find everything i need”
Helpful Report
Posted 9 months ago
Tracey B
Verified Buyer
“Prompt delivery, nicely packaged.”
Helpful Report
Posted 9 months ago
Connor W
Verified Buyer
“Fantastic company, never had a problem. Always using their handy rating system that they have for their board games.”
Helpful Report
Posted 9 months ago
James H
Verified Buyer
“Great game for Lovers of poker or not!”
Helpful Report
Posted 9 months ago
Jennifer J
Verified Buyer
“Easy Ordering. Fast Delivery. 5 Stars.”
Helpful Report
Posted 9 months ago
Xanthe S
Verified Buyer
“Great prices, order arrived as expected in great condition. Will definitely buy from here again in future.”
Helpful Report
Posted 9 months ago
Sergey P
Verified Buyer
“Good seller, deliver what they promise”
Helpful Report
Posted 9 months ago
Tim F
Verified Buyer
“The game (Dominion / Alcedmy) arrived in excellent conditon. The price and delivery were both good.”
Helpful Report
Posted 9 months ago
Lisette J
Verified Buyer
“Very easy transaction. Ordered 3 games and arrived as directed and well packaged. Would recommend.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“We bought Exit Advent Calendar - Silent storm for my 10 year old daughter. It was challenging for all of us as a family but it was an amazing opportunity to get together in the evening to solve the day's puzzle. Very well made and quite challenging we have recommended it to friends and family and looking forward to buying one for this year's advent.”
Helpful Report
Posted 9 months ago
Michael B
Verified Buyer
“Excellent service. All my ordered Board games have alway been delivered promptly and arrived in perfect condition. They are reasonably priced and have an unrivalled selection. I will keep shopping here.”
Helpful Report
Posted 9 months ago
Gillian G
Verified Buyer
“Definitely a company I will use again. There was a slight delay in delivery, meaning the advent calendar which was due to be delivered between Wed 26th and Thu 27th Nov via Royal Mail Standard Shipping (Tracked 48) actually arrived a few days after 1st December, which was a bit disappointing.”
Helpful Report
Posted 9 months ago
Iain S
Verified Buyer
“Good communication throughout.”
Helpful Report
Posted 9 months ago
Antonio A
Verified Buyer
“Perfect condition”
Helpful Report
Posted 9 months ago
Teresa R
Verified Buyer
“First of all it came so late we couldn’t use it as an advent calendar. The box was smooshed.”
Helpful Report
Posted 9 months ago
Hi there, Thank you for taking the time to leave your feedback. We’re sorry to hear that the order did not meet your expectations. Our records show that the order was placed on 22/11/2025 with an estimated delivery window of Monday 1st December – Monday 8th December, and the parcel was delivered on 08/12/2025, which falls within the estimated timeframe. Unfortunately, during busy periods or transit, international parcels can occasionally arrive with damage despite our packaging efforts, and we’re sorry this affected the box in this instance. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 8090 and a member of our team will be happy to help. Thank you, Team Zatu Games
Posted 9 months ago
Zatu Games is rated 4.8 based on 48,758 reviews
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