Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,235 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th April 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good service, and a great collection of games.”

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Posted 5 days ago

“Very good looking!”

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Posted 5 days ago

“Amazing sellers, all orders came fast and secure”

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Posted 5 days ago

“Really good service. Fast delivery and plenty of choice. Highly recommended”

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Posted 5 days ago

“Good value and quick delivery”

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Posted 5 days ago

“Great timeliness for the fulfilment of the order. Items were as described and competitively priced. Will be ordering again.”

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Posted 5 days ago

“Product arrived in time and waa really good qualitt! Even had a little extra gift!”

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Posted 5 days ago

“Good prices, great selection and fast shipment.”

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Posted 5 days ago

“Good prices, but more importantly: good service and independent!”

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Posted 5 days ago

“I've been waiting two weeks for my order to be shipped, even though it was in stock. It's ridiculous.”

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Posted 5 days ago

Hi there, Thank you for your review. We’re sorry to hear you feel you’ve been waiting longer than expected. We can confirm that your order was placed and dispatched on the 5th of April. Once an order has been handed over to the courier, it is then in their network for delivery. In this case, there were delays with couriers due to the Easter bank holiday weekend, during which services such as Royal Mail operate with reduced or no collections and deliveries. This can unfortunately cause temporary delays in transit, which is outside of our control. We would recommend continuing to check your tracking, as updates should continue to progress as the parcel moves through the network. If you need any further assistance, please contact us at team@zatu.co.uk with with reference number 1429 and we’ll be happy to help. Thank You, Team Zatu Games

Posted 3 days ago

“Very fast delivery of a game that was pretty much nowhere available yet! (Bretwalda and expansions) I only did not know an additional 48 euro would be charged for customs, but I guess that would be normal.”

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Posted 5 days ago

“Great communication and expeditious shipping across the pond.”

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Posted 6 days ago

“Excellent selection, easy to order and efficient delivery. Thanks!”

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Posted 6 days ago

“Quick shipping, good packaging. A wide selection of games to choose from too.”

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Posted 6 days ago

“Ordered and arrived in good time. Spot on”

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Posted 6 days ago

“Very happy. Gibsons jigsaw bought as a gift. Great price, well packaged, delivered quickly. Will certainly use the site again. Highly recommend.”

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Posted 6 days ago

“Best company in the UK for getting board games. Will recommend to friends and family.”

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Posted 6 days ago

“Delayed dispatch due to not being part of the express delivery (assume held in another warehouse), but once it was dispatched the box was very securely packaged and turned up very quickly.”

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Posted 6 days ago

“Always very good service. Arrives on time and in very good condition. Postage and Packaging prices are very reasonable”

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Posted 6 days ago

“Great service, speedy delivery. A+”

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Posted 6 days ago

Zatu Games is rated 4.8 based on 47,235 reviews