Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,723 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of games with next day delivery.”

Helpful Report

Posted 5 months ago

“I'm absolutely thrilled with my experience at Zatu Games! As a huge Pokémon fan, I was on the hunt for a reliable online store to buy Pokémon card-related products. Zatu Games exceeded my expectations in every way. Overall, I'd highly recommend Zatu Games”

Helpful Report

Posted 5 months ago

“Item delivered on time as expected and with wrapping and gift tag as specified. No issues start to finish.”

Helpful Report

Posted 5 months ago

“Delivery on time, product as expected.”

Helpful Report

Posted 5 months ago

“Bought a trading card display folder. Item was quickly despatched, well packaged and everything I hoped it would be. Will definitely be buying from them again.”

Helpful Report

Posted 5 months ago

“Good service and really competitive pricing. I ordered a DnD book and I couldn’t find a cheaper price anywhere online! Would recommend”

Helpful Report

Posted 5 months ago

“Very comprehensive collection, fast service, VAT-free shipping to certain countries.”

Helpful Report

Posted 5 months ago

“Great delivery and customer service”

Helpful Report

Posted 5 months ago

“Really positive experience. Received my cards really quickly and got some great pulls as well.”

Helpful Report

Posted 5 months ago

“Great selection of games at good prices and they got forest shuffle to us on good time to give as a gift to friends. Thanks a lot.”

Helpful Report

Posted 5 months ago

“Such a great online store. Loads of options and someone who actually has Pokemon in stock. Fast and simple delivery. Can’t fault it.”

Helpful Report

Posted 5 months ago

“I love zatu games. It has so many games I can't buy in Estonia and also has great prices. I have ordered multiple times and no issues with delivery or quality.”

Helpful Report

Posted 5 months ago

“Great prices, quick postage and no hassle. Following items after postage is simple and plenty of options to be informed when an item is released or back in stock. Just need to figure out how to use my VP points lol.”

Helpful Report

Posted 5 months ago

“Fast delivery. Great packaging”

Helpful Report

Posted 5 months ago

“Great prices , great products, fast, secure delivery.. what's not to like. Thanks Zatu games.”

Helpful Report

Posted 5 months ago

“Good price and fast delivery. I am very happy with my purchase.”

Helpful Report

Posted 5 months ago

“Competitive pricing, quick delivery, great selection of games.”

Helpful Report

Posted 5 months ago

“I received my order within the expected timeframe. Everything is fine.”

Helpful Report

Posted 5 months ago

“Products are always competitively priced, and arrive quickly and in excellent condition. I've never had a single problem with Zatu, and I'm happy to recommend them!”

Helpful Report

Posted 5 months ago

“Zatu are always superb for customer service, delivery times while also having consistently low prices across all ranges”

Helpful Report

Posted 5 months ago

Zatu Games is rated 4.8 based on 46,723 reviews