Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,753 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great store with good prices,very fast dispatch,excellent packaging,no problems at all,would recommend for sure!”

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Posted 5 months ago

“Great service, always arrived quickly and in good condition!”

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Posted 5 months ago

“Top pack-aching fast delivery just perfect !”

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Posted 5 months ago

“Excellent service, as always.”

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Posted 5 months ago

“Loved my new purchase, one of a great selection games I thought about. Prompt delivery for the weekend too!”

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Posted 5 months ago

“Great easy to use web page. Postal tracker is great. Prices seem to the some of the cheapest on line.”

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Posted 5 months ago

“Good price fast shipping”

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Posted 5 months ago

“Fast delivery, well packed. Super!!”

Zatu Games 5 star review on 25th September 2025

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Posted 5 months ago

“Prompt delivery, great that I could use my victory points towards payment.”

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Posted 5 months ago

“Got a board game 25% cheaper than the high street price, delivered the next day for a reasonable delivery fee. Game arrived safely and was well packaged.”

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Posted 5 months ago

“Great choice of games with next day delivery.”

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Posted 5 months ago

“I'm absolutely thrilled with my experience at Zatu Games! As a huge Pokémon fan, I was on the hunt for a reliable online store to buy Pokémon card-related products. Zatu Games exceeded my expectations in every way. Overall, I'd highly recommend Zatu Games”

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Posted 5 months ago

“Item delivered on time as expected and with wrapping and gift tag as specified. No issues start to finish.”

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Posted 5 months ago

“Delivery on time, product as expected.”

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Posted 5 months ago

“Bought a trading card display folder. Item was quickly despatched, well packaged and everything I hoped it would be. Will definitely be buying from them again.”

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Posted 5 months ago

“Good service and really competitive pricing. I ordered a DnD book and I couldn’t find a cheaper price anywhere online! Would recommend”

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Posted 5 months ago

“Very comprehensive collection, fast service, VAT-free shipping to certain countries.”

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Posted 5 months ago

“Great delivery and customer service”

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Posted 5 months ago

“Really positive experience. Received my cards really quickly and got some great pulls as well.”

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Posted 5 months ago

“Great selection of games at good prices and they got forest shuffle to us on good time to give as a gift to friends. Thanks a lot.”

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Posted 5 months ago

Zatu Games is rated 4.8 based on 46,753 reviews