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Zatu Games Reviews

4.8 Rating 49,042 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,768
 Metrics Info
4.8
Based on 49,042 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andrew G
Verified Buyer
“Good price quick delivery. Very pleased/”
Helpful Report
Posted 1 year ago
Elaine C
Verified Buyer
“Always have what i want at good prices”
Helpful Report
Posted 1 year ago
Jody C
Verified Buyer
“Zatu games are fantastic, great value and service”
Helpful Report
Posted 1 year ago
Allan W
Verified Buyer
“Everything was easy and arrived on time”
Helpful Report
Posted 1 year ago
Paul S
Verified Buyer
“Bought a 2018 halloween Michael Myers licensed mask from Zatu! Great price for a proper replica mask and the shipping and delivery times were Bob on!”
Helpful Report
Posted 1 year ago
Tom J
Verified Buyer
“Speedy delivery, excellent price”
Helpful Report
Posted 1 year ago
Antonio D
Verified Buyer
“I ordered the MTG Foundations Beginner Box and couldn't be happier with the experience. The delivery was impressively fast, and the packaging was spot-on—secure, neat, and completely damage-free. Everything arrived in perfect condition, ready to play. It's clear Zatu takes pride in their service and customer care. Highly recommended for any Magic: The Gathering fan or tabletop gamer!”
Helpful Report
Posted 1 year ago
Ashlyn Y
Verified Buyer
“I ordered an expansion pack to a game. I live in Canada, after a while I started thinking I should have already received that package so I checked tracking and it said it had been in England the day before and ALSO delivered to my address in Canada. I hadn’t received the package yet, so reached out to Zatu with a message three days ago. Just got an email to review the item I haven’t received at about the same time as I received a text that says I will be receiving a refund. Where is the communication as to what is going on and what happened?? Very poor customer service and communication.”
Helpful Report
Posted 1 year ago
Thank you for your feedback, and we’re very sorry for the inconvenience you’ve experienced with this order. Due to recent postal delays and strike-related disruptions in Canada, we’ve unfortunately seen a number of international orders returned to us unexpectedly. In your case, it appears your package was one of those affected and was returned to our warehouse. As a result, we processed a full refund, which I can confirm was successfully processed on 13/10/2025 You can see more information regarding these postal strikes here: https://www.royalmail.com/international-incident-bulletin That said, we completely understand your frustration, especially with the lack of timely updates. Clear communication is essential, and we acknowledge that we fell short in keeping you informed throughout this issue. Our Delivery Logistics team are monitoring this closely, but if you require further assistance with this order, please feel free to contact our customer service team at team@zatu.co.uk with the reference number 9936 and our team will help as best as we are able to. Thank you again for your patience and understanding. Team Zatu Games
Posted 1 year ago
Chezzy K
Verified Buyer
“Great service, simple to order and very fast delivery. My item was well packaged.”
Helpful Report
Posted 1 year ago
Myrna S
Verified Buyer
“Game arrived quickly for coming oversees. Good packaging”
Helpful Report
Posted 1 year ago
Christian C
Verified Buyer
“Great webpage. Speedy delivery. Will order again!”
Helpful Report
Posted 1 year ago
Adele A
Verified Buyer
“Bought Coyote, came quickly, all good thank you”
Helpful Report
Posted 1 year ago
Colette E
Verified Buyer
“Games arrived quickly and easily even with shipping to EU. Zatu will remain my go-to for English language board games!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent idea and lots of fun - for adults and children without being intellectually demanding. If luck is on your side it can go well but it can all go pear shaped too.”
Helpful Report
Posted 1 year ago
Dean C
Verified Buyer
“Been using here for all my board game needs now for a few years and they never disappoint. Great delivery times, always well packed and are very good at competitive pricing with most high street stores.”
Helpful Report
Posted 1 year ago
Jason G
Verified Buyer
“Great service and all games arrived undamaged and writhing anticipated timeframes”
Helpful Report
Posted 1 year ago
Michael S
Verified Buyer
“Fantastic site – easy to use, wide selection of games, and great prices. My order arrived quickly and in perfect condition. Excellent service as always!”
Helpful Report
Posted 1 year ago
David W
Verified Buyer
“Zatu Games always provides an excellent service. A website that works; next day depatch; secure packaging; and always competitive pricing.”
Helpful Report
Posted 1 year ago
Neal A
Verified Buyer
“Quick delivery. Well packed. Good price. Very happy.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Not my first order in Zatu, but always the same feeling. Rare items for collector, well protected packaging and fast delivery. Top seller 👍”
Helpful Report
Posted 1 year ago
Zatu Games is rated 4.8 based on 49,042 reviews
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