Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 42,335 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 42,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 17th June 2025

Stephen B

Zatu Games 5 star review on 14th June 2025

Jefte L

Zatu Games 5 star review on 12th June 2025

Kelly F

873

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice products, fast delivery”

Helpful Report

Posted 1 year ago

“Finding board games in English on the continent can be quite challenging. Zatu Games solved this issue at a good price. My only critique is shipping costs. However, all the games I’ve ordered came packed extremely well and in perfect condition!”

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Posted 1 year ago

“Great prices, fast shipping. Only negative is pre orders hold up whole order.”

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Posted 1 year ago

“Good service, everything always arrives on time and I'm great condition. Only criticism is the daily price fluctuations on some products is frustrating.”

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Posted 1 year ago

“Good selection of games at generally reasonable prices. Recommended!”

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Posted 1 year ago

“Came within the expected delivery window. Excellent packaging.”

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Posted 1 year ago

“GG guys. Keep going.”

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Posted 1 year ago

“Easy system and great communication. Super swift delivery time despite me being at the other end of the world from the UK. Only fault was that the packing could have been a bit more to protect the product as the outside pack was a bit dented. Great value for money from the product. I would reccommend to all potential customers.”

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Posted 1 year ago

“The game was successfully delivered. Unfortunately some pieces were missing, which is not the fault of Zatu Games. I am looking forward to a resolution of this problem.”

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Posted 1 year ago

“Great service, thanks”

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Posted 1 year ago

“Very quick shipping even internationally. Items could have been packed better, but overall quite happy.”

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Posted 1 year ago

“This was my first time odring from Zatu Games & I can say I was very happy with the service that I was provided. With cheap prices & swift delivery, I would highly recommend using Zatu Games!”

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Posted 1 year ago

“Super fast delivery & great selection! Only drawback is that many games I’ve looked for have been out of stock.”

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Posted 1 year ago

“Website is great and easy to navigate. Game arrived quickly and in wonderful condition. Would buy from again and recommend.”

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Posted 1 year ago

“Received item with great quality. Will purchase from Zatu Game again.”

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Posted 1 year ago

“Was super surprised they had copies of the product left as it’s been very in demand. Was thankful the company had copies- didn’t quite believe it until it was delivered and in my hands! This company may well be the best kept secret for miniature products!”

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Posted 1 year ago

“Decent website, lots of choices. How deal with out of stock items, and updates to these and restocking items could be clearer more often.”

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Posted 1 year ago

“My go to online board game shop. Items well packaged and usually prompt.”

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Posted 1 year ago

“Great game as long as you’re not colorblind! Then it sucks!”

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Posted 1 year ago

“Good service. Came slightly later but in good condition. Got the product within about 4-5 days.”

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Posted 1 year ago

Zatu Games is rated 4.8 based on 42,335 reviews