Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,806 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few games from them and we always give me joy when they arrive”

Helpful Report

Posted 7 months ago

“ordered a few extensions for Concordia and they all presented as available stock on the website. Their shipment information pace claims to deliver in 2-3 days but just now I've realized that they've sent me a delivery date 16-19 days in the confirmation email. When I contact with their chat, I'm told that the delivery date window on the email is the valid dates i should expect a delivery. I'm fuming atm as anyone can guess. I really hope they are sending the games from Germany(where the game is created) by a special courier carrying my games "by foot" in a special bundle otherwise it doesn't mean any sense to wait for hald a bloody month to receive an existing stock. Sadly, either the stock information isn't correct or the courier is on the way right now getting closer to London every day so I need to prepare a huge amound of tips.”

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Posted 7 months ago

“What can I say? Superb products, amazing selection and great prices. Top that off with fantastic service and you have a winner! Top notch company!”

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Posted 7 months ago

“Lovely quick delivery. Thank you A++”

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Posted 7 months ago

“I'm happy with my purchase, the game was super well protected, no damage. It's very professional, much appreciated, thank you!”

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Posted 7 months ago

“Great service and super fast shipping to the United States. Tracking was easy!”

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Posted 7 months ago

“I've had many deliveries from Zatu Games and I've never had an issue. Would recommend to anyone”

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Posted 7 months ago

“Easy and fast”

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Posted 7 months ago

“Great service, very fast delivery to Europe. Many thanks, team!”

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Posted 7 months ago

“Very good online store with a wide selection. Smooth and fast delivery even to Germany.”

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Posted 7 months ago

“Ordered some packs but they gave the wrong ones. However, the customer service was pretty good when I reached out to them, they were more than willing to replace the wrong packs. When I decided that I wanted these packs instead of the ones I originally ordered, they refunded the difference.”

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Posted 7 months ago

“Perfect Service. Fast delivery. 100% satisfied”

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Posted 7 months ago

“Fantastic website, easy to navigate. Purchase was smooth and efficient, arriving on time. Would highly recommend to anyone looking to buy boardgames!”

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Posted 7 months ago

“Fast dispatch. Great customer servuce”

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Posted 7 months ago

“Very happy with all the items and the speedy delivery!”

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Posted 7 months ago

“Very easy to operate, prices are great and the product was shipped fast. Will recommend!”

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Posted 7 months ago

“Good choice of games and good prices. Very fast delivery.”

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Posted 7 months ago

“Really quick delivery & an excellent product!”

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Posted 7 months ago

“Hice la compra desde España y, durante el proceso de pago, me dieron todas las indicaciones necesarias para que el pedido llegara habiendose satisfecho el IVA y los posibles costes de aduanas. Mediante correo electronico me indicaron el número de seguimiento. Todo ha llegado en perfecto estado, sin ningun contratiempo, ni coste adicional. Volveré a repetir”

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Posted 7 months ago

“No scam and great offers”

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Posted 7 months ago

Zatu Games is rated 4.8 based on 46,806 reviews