Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,754 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 23rd August 2026

Ahmed E

Zatu Games 5 star review on 16th August 2026

Marek R

Zatu Games 5 star review on 12th August 2026

Alfred S

Zatu Games 5 star review on 12th July 2026

Erin B

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as always.”

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Posted 9 months ago

“Great website to get games, and customer service is always helpful if anything goes wrong”

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Posted 9 months ago

“A massive selection of games, comics, and loads more. Everything at a decent price, and always arrives quickly and in excellent condition. Can't recommend Zatu enough.”

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Posted 9 months ago

“I was rather late with Christmas shopping and I wanted Root. Not only was Zatu the best price I still got next day delivery! Would recommend Zatu wholeheartedly!”

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Posted 9 months ago

“The order was handled and received very fast . Very happy with the company .”

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Posted 9 months ago

“Very good purchase experience, very good prices, shipment cost not so much, but to be expected. Order well protected in the box. Overall, I paid total price like for used copies, but got a new board game and a new expansion, both not available in my country. 5/5”

Zatu Games 5 star review on 6th January 2026

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Posted 9 months ago

“We were looking for a game for our eldest at Christmas and found Zatu and their shop online. I never knew this place existed and is a local company so I'd much rather buy from them than a big conglomerate such as Amazon. Easy to order for pick up at the factory shop which had a great selection of new board games etc.”

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Posted 9 months ago

“Great game. Bought as Christmas present.”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“As always a pleasure to trade - very reliable prompt service.”

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Posted 9 months ago

“Having bought several items from Zatu, I have never had a problem. Items in perfect condition and always delivered on time.. Thank you”

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Posted 9 months ago

“Nice packed and delivered quickly”

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Posted 9 months ago

“Zatu Games is the best service, and a great shopping experience on their website, the victory points system is great, everything is just fab. Buy here. You've found your supplier. Right here. It's Zatu Games!”

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Posted 9 months ago

“Game received swiftly and efficiently”

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Posted 9 months ago

“I ordered the thing in Jan 2025 I still havent received it. When I ask whats going on they just say its a supplier issue and that they cant help me further, poor customer service.”

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Posted 9 months ago

Hi there, Thank you for taking the time to leave your feedback. We are sorry to hear about the frustration caused by the delay with your order, and we completely understand how disappointing it is to be waiting such a long time. Your order was placed as a back-order, which means it was a confirmed order placed with our supplier on your behalf. While we do fully expect to fulfil back-orders, we rely entirely on our suppliers to provide restock updates and delivery timelines. Unfortunately, manufacturers do not always share where an item is within their production or distribution cycle, which limits the level of detail we’re able to provide beyond confirming that the item is still being expected. We appreciate that this can feel unsatisfactory, and we’re sorry that the lack of concrete updates has impacted your experience. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 9 months ago

“Zatu games has been my go to for any boardgame in the last 10+ years, always great prices and great delivery times too. 10/10 would recommend”

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Posted 9 months ago

“Good price and efficient delivery.”

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Posted 9 months ago

“Service was brilliant, product description was spot on and mailing time, just before Christmas, was excellent. Oh and the game was good to play also.”

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Posted 9 months ago

“Swift delivery even amidst Christmas madness and the game I got (Molly House) is so amazing! I love that it can be played solo or with friends, and can see myself playing this game often. Sumptuous design, very impressed by the beauty and quality.”

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Posted 9 months ago

“Quick delivery and service”

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Posted 9 months ago

Zatu Games is rated 4.8 based on 48,754 reviews