Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,236 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th April 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not have been a better service.”

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Posted 1 week ago

“I live in Canada and the cost to ship was better than from the U.S. The games I purchased were also a better price converted than that of the U.S. Great prices and quick delivery. I was very impressed.”

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Posted 1 week ago

“Product arrived promptly and well packaged. I would 100 percent recommend to a friend.”

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Posted 1 week ago

“Great service, everything arrived very quickly and well packed.”

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Posted 1 week ago

“Great service and quick postage. Package came well protected and promptly.”

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Posted 1 week ago

“No real complents”

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Posted 1 week ago

“2 items delived promptly & in perfect new condition. Will be using again & again, .”

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Posted 1 week ago

“Zatu have been great over the years, always good prices, quick dispatch and good communication when needed. I like the broad range of wargames and boardgames they have in stock.”

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Posted 1 week ago

“On time delivery in perfect condition”

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Posted 1 week ago

“Zatu games are my go to for buying boardgames online. They carry a good range and deliver items promptly and well packaged. Don't expect too much from their multibuy discounts or loyalty scheme unless you're consuming 100's games a year.”

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Posted 1 week ago

“Very good product and fast delivery”

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Posted 1 week ago

“Items packed very poorly, a container of static grass completely broke open, the entire box of items was filled with static grass. The packaging of the team yankee miniatures also broke, causing most of the miniatures to fall out, luckily none were missing.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re very sorry to hear about the condition your order arrived in. As this is an international shipment, parcels do go through multiple stages of handling, and unfortunately damage in transit can occasionally occur. That said, we understand how frustrating it must have been to receive your items in this condition, particularly with the static grass container breaking open and affecting the rest of the contents. This is not the standard we aim for, and we would like the opportunity to look into this further for you. If you haven’t already, please contact us at team@zatu.co.uk with your order details and photos of the items and packaging as received, and a member of our team will be happy to assist with a suitable resolution. Thank You, Team Zatu Games

Posted 1 week ago

“Ah amazing service. Very happy thank you.”

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Posted 1 week ago

“Very easy to use website. I have used you before & as in the past, very pleased with the prompt delivery of my item. Well packaged. Thank you.”

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Posted 1 week ago

“Everything great!”

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Posted 1 week ago

“Fast shipping and clear communication, product arrived in perfect condition and quickly!”

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Posted 1 week ago

“Always excellent service with extremely quick dependable next day delievery. Will continue to to buy from.”

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Posted 1 week ago

“Cheap games and fast delivery. What more could you want?”

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Posted 1 week ago

“Excellent range of products at very competitive prices. Delivery is always fast, and items arrive securely packaged every time.”

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Posted 1 week ago

“Super speedy delivery even all the way down to Spain. And a good price too. Very happy thanks.”

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Posted 1 week ago

Zatu Games is rated 4.8 based on 47,236 reviews