Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,691 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great usually have all the games I need they don't always have the best prices but I've never had a problem”

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Posted 1 month ago

“I was in Norwich from Florida and I liked this local card shop. Had a good experience and fairly priced Pokemon cards. Will for sure be going back.”

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Posted 1 month ago

“Bought loose packs of dragon Ball. On discount. Expected nothing. Pulled a SCR** chuffed.”

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Posted 1 month ago

“It's great to be able to order from Spain without barely shipping and taxes.”

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Posted 1 month ago

“Great service especially so close to Christmas closing - great selection of games - so many the website could do with a few more filters!”

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Posted 1 month ago

“It's a great game, but you have to be clear that this is narrative game, if you play it only from a mechanical point of view you'll maybe have fun, but you'll be missing the point completely. You have to lose yourself in the world, create stories in your mind and with your friends and don't play efficently, it's a loveletter from the creator. Great game and great components for the price asked.”

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Posted 1 month ago

“Really quick delivery - came faster than expected and in perfect condition. Will definitely order from Zatu Games again!”

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Posted 1 month ago

“Zatu handled my order for Brass Birmingham in a professional manner. They advised me on the Saturday before Christmas that there was a chance it wouldn’t be delivered before the day itself and offered to refund me. I made the decision keep the order in place. It arrived 72 hours later it time for a great game or two over the festive period. I appreciated the upfront communication. This reflects an effective & efficient process.”

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Posted 1 month ago

“excellant family game bought for a christmas present had a good time playing the game”

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Posted 1 month ago

“Thank you for the puzzles they arrived in good condition and I look forward to doing more shopping with you”

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Posted 1 month ago

“Best price and super fast despatch and delivery.”

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Posted 1 month ago

“The order arrived very quickly, even earlier than expected. It's a hard-to-find game. The only problem (don't know if it was due the store's packaging/unpacking or the transport) is that the box arrived with a mark from the cable tie, a shame.”

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Posted 1 month ago

“Great prices and after several purchases super service.”

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Posted 1 month ago

“Book was in great condition. Very well packaged and fast delivery.”

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Posted 1 month ago

“Fast delivery. Website is great as gives a lot of further details to the games other than just the information on the box e.g. player interaction, replay ability, rules weight e.t.c”

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Posted 1 month ago

“Great service and quick delivery - no issues at all and I'd highly recomment”

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Posted 1 month ago

“Good stock, fenomenal prices! Despite that my order arrived damaged.”

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Posted 1 month ago

“Very pleased with the price, service and the delivery in the Christmas sales.”

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Posted 1 month ago

“Excellent service fast delivery correspondance thoughout”

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Posted 1 month ago

“Amazing customer service. As an international customer, sometimes shipping is a hassle. I was informed about the status of the shipment the entire time it was in transit, and it arrived super fast. Will definitely be ordering again.”

Helpful Report

Posted 1 month ago

Zatu Games is rated 4.8 based on 46,691 reviews