Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,699 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, reliable company, used twice so far and wouldn't hesitate to use again game sent to different address with no problems and pretty fast turnover considering it was between Christmas and new year”

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Posted 1 month ago

“Really quick delivery, well protected items and cheaper than anywhere else I could find. Really amazing service all round!”

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Posted 1 month ago

“Very elegant little game. The rules are simple arms easy to learn but there is a lot of hidden depth in playing strategy. It's beautiful to look at too”

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Posted 1 month ago

“Arrived earlier than expected and in perfect condition”

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Posted 1 month ago

“Fast and reliable”

Zatu Games 5 star review on 11th January 2026

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Competitive prices and fast delivery. Holiday promotion was a nice touch that swayed me to order from Zatu. The free mystery game picked by the team was the perfect fit. All in all very pleasant experience, can only recommend!”

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Posted 1 month ago

“Great service as usual.”

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Posted 1 month ago

“Great games thank you”

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Posted 1 month ago

“Quick dispatch, frequent updates even over the Christmas/ New Years period. Well packed”

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Posted 1 month ago

“Excellent service right from order to delivery. No problems whatsoever payment was simple and secure and delivery was earlier than expected. Highly recommend and would definitely purchase again”

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Posted 1 month ago

“Excellent service. Reasonable price for fast delivery.”

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Posted 1 month ago

“Arrived quickly but dinked it packet.”

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Posted 1 month ago

“Our go-to for new board games”

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Posted 1 month ago

“Thank you for delivering the new game all the way to Japan. It was incredibly quick and a great help.”

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Posted 1 month ago

“Always a reliable service from Zatu. Would use again.”

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Posted 1 month ago

“Whenever i'm looking for a new game, I visit Zatu Games first, as they usually have games in stock and at the most reasonable prices, even if a game or other item is £1 or £2 cheaper, and the delivery prices are usually £0.50p cheaper than other places. Delivery is good with well boxed items. I appreciate the victory point/reward part of service and offers they do e.g sometimes a free game with certain purchases.”

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Posted 1 month ago

“I ordered Machi Koro 2 as a Christmas gift for a family member and used Zatu for the first time after shopping around online. Zatu had the best price available for the game at the time, and the website was very easy to navigate. I found the item quickly, and several other titles caught my eye as well. The ordering process was straightforward and delivery was both prompt and very well packaged. No complaints at all — a great experience and I’ll happily use Zatu again.”

Zatu Games 5 star review on 10th January 2026

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Posted 1 month ago

“I have purchased from Zatu games on many occasions and found the service excellent and the prices very competitive I would highly recommend there services.”

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Posted 1 month ago

“Loved the game! Fast delivery. Definitely recommend!”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 46,699 reviews