Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,284 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does the job”

Helpful Report

Posted 2 months ago

“I was satisfied with the service, with a special note regarding the customer service team. Through no fault of their own a game arrived to me slightly damaged. They offered resolution in a quick and timely matter that was greatly appreciated. They didn't have to but they did anyway. Would use their service again.”

Helpful Report

Posted 2 months ago

“Great service, fast and safe shipping. Im sastisfied with all the products I ordered from Zaru. Highly recommended.”

Helpful Report

Posted 2 months ago

“Really easy to order and they had a game I needed last minute and I got it in time for Christmas on short notice. Game arrived in perfect condition. Would order from here again”

Helpful Report

Posted 2 months ago

“This is the first time that I ordered at Zatu and I was pleasantly surprised. The board game was packaged well and although there were some hiccups with the delivery, the customer service was very friendly and helpful”

Helpful Report

Posted 2 months ago

“I like to use Zatu when I can, as they are always reliable, good value and give me reward points towards my next purchase.”

Helpful Report

Posted 2 months ago

“Good support!”

Helpful Report

Posted 2 months ago

“I've used Zatu games many times. Easy to order, quick delivery and well packed. My most recent purchase was a back order and I knew there would be a delay, I was kept informed and it arrived at expected time. They do some good deals and generally their prices are good in comparison to others.”

Helpful Report

Posted 2 months ago

“L’ordine é arrivato , tutto conforme , sarebbe meglio impacchettarlo un meglio e con del pluriball.”

Helpful Report

Posted 2 months ago

“Items arrived in great condition. Thank you Zatu!”

Helpful Report

Posted 2 months ago

“Order arrived promptly and was packaged well ensuring the safety of the board games.”

Helpful Report

Posted 2 months ago

“Zatu were very responsive to all my inquiries on my order. And despite the item being on a long back order once they got stock my item was delivered in less than 24 hours.”

Helpful Report

Posted 2 months ago

“Fast delivery and great selection of titles, although a bit pricey for someone outside the UK.”

Helpful Report

Posted 2 months ago

“My order was processed quickly, and they had decent shipping rates. While I prefer supporting my local FLGS, when I need to order online I will come back to Zatu for sure.”

Helpful Report

Posted 2 months ago

“Thank you for the quick shipping. The item arrived safely, and I am very satisfied with my purchase.”

Helpful Report

Posted 2 months ago

“Zatu games always have the best prices and stock availability. Always my first choice when shopping for board games.”

Helpful Report

Posted 2 months ago

“Best priced out of most board game sellers, package came quick and fast and pristine condition. Great selection of games available too!”

Helpful Report

Posted 2 months ago

“Zatu never disappoints! Wide selection of games. Good prices. Fast shipping. Great customer service”

Helpful Report

Posted 2 months ago

“Super happy with my Risk: Lord of the Rings Edition! Glad you guys delivered the English version to Switzerland without any hassle.”

Zatu Games 5 star review on 12th February 2026

Helpful Report

Posted 2 months ago

“Great prices, great service and great packaging with delivery. I have used Zatu twice now and both times where excellent.”

Helpful Report

Posted 2 months ago

Zatu Games is rated 4.8 based on 47,284 reviews