Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,696 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery - no issues at all and I'd highly recomment”

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Posted 1 month ago

“Good stock, fenomenal prices! Despite that my order arrived damaged.”

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Posted 1 month ago

“Very pleased with the price, service and the delivery in the Christmas sales.”

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Posted 1 month ago

“Excellent service fast delivery correspondance thoughout”

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Posted 1 month ago

“Amazing customer service. As an international customer, sometimes shipping is a hassle. I was informed about the status of the shipment the entire time it was in transit, and it arrived super fast. Will definitely be ordering again.”

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Posted 1 month ago

“A good list of the assortment that is constantly updated. In cases where there is an expectation of a new product and you have a date, it would be great if when it changes, a notification was sent to people who have subscribed to this product.”

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Posted 1 month ago

“I've ordered from Zatu a few times. They're almost always cheaper than the competition, with fairly good stock availability, and with quick and safe delivery. Will continue to buy from Zatu in the future, many thanks!”

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Posted 1 month ago

“Excellent service and fair prices”

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Posted 1 month ago

“I came across this website by accident and I couldn't be happier. I live in the USA but love all things British when it comes to games. I couldn't believe it when I found games that I've been trying to find forever. The prices are very reasonable and the postage was free, which is unheard of with the neverending escalation of shipping fees worldwide. I post things internationally all the time so I know. Unfortunately, the packing box was totally battered and damaged (smashed open on one corner) by the time it got here and I was so concerned that the contents would be damaged, but everything was in perfect condition. If I can make a couple of suggestions when you're shipping overseas: 1. Wrap the contents together in plastic or the bubble wrap/air pillows that you use to fill the space inside the box and tape them together. 2. Use a box that fits the contents more securely or add air pillows/bubble wrap/shredded paper to tightly fit the box. I've learned a lot about secure overseas packaging over the years and the best ways to secure packages so there's less risk of contents damage. Thanks so much”

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Posted 1 month ago

“Easily the most reasonable price I've found for the games I've looked up (including some I had just bought off Amazon and in person, which I regret not buying off here and would have if I had come across this gem of a site first). Delivery was quick and went down in the expected timeframe (note that the wait time included New Year day). Game was well packaged and arrived in excellent condition. No notes.”

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Posted 1 month ago

“Speedy delivery and a fantastic selection of products”

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Posted 1 month ago

“Game arrived promptly before christmas.”

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Posted 1 month ago

“Item was well packaged and delivered very quickly”

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Posted 1 month ago

“The selection and support provided by Zatu Games is fantastic. I've got my order on a short time and in perfect state.”

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Posted 1 month ago

“Good prices and fast delivery.”

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Posted 1 month ago

“Great service. Super fast delivery. Best of all, great value. Zatu seemed to be the best value for the games and paints I ordered. Definitely will use again.”

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Posted 1 month ago

“Lots of games at a good price. Great shipping too”

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Posted 1 month ago

“Nice paints. Don't know what to do with the saved points though. No explanation on how to use them!!”

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Posted 1 month ago

“I've been using Zatu for the last 5 to 6 years and purchase 90% of my board games through them. My games have always been shipped fast and arrived in great condition. The packaging is always of a good standard and has kept all of my game boxes free from damage. I've found the website easy to use, i like to use the wishlist to find the games i'm looking for and check the prices. They have a handy price drop or increase function when adding to the wishlist so i know when i'm getting a good deal. I've recommended Zatu to all my friends and family for their purchases too.”

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Posted 1 month ago

“Took the opportunity to buy a gentle rain as it was at a reduced price making it very good value compared to other sellers. Great service, delivered quickly and the game is fantastic. Gentle, thoughtful and lovely visually.”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 46,696 reviews