Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,244 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th April 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service”

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Posted 1 week ago

“Quick delivery came in good condition”

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Posted 1 week ago

“Excellent service as usual. Excellent price as usual. Definitely my favourite online game store at the moment. Thank you”

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Posted 1 week ago

“Good stock levels. Have bought many board games from them over the years. Everything about ordering, delivery etc works great. Have recently bought Lego sets from them for grandchildren. Good choice, competitive prices. On board games like the review videos for many games. Great company;”

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Posted 1 week ago

“Lots of games available and great prices”

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Posted 1 week ago

“My box appeared at my door crushed, with many of the contents (card sleeves) torn out of their packaging and spilling out. This is on top of the delivery appearing later than scheduled. I had expected it to be delivered when someone was home, but instead it was delivered when no-one was home. Whether these issues are the fault of Zatu Games or the courier service is unknown but after this, we are more likely to buy with local shops.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re very sorry to hear about the condition your order arrived in, as this is certainly not something we would expect. We have not received any prior correspondence regarding this issue, so we’ve not had the opportunity to investigate this for you. Once an order has been dispatched, it is handled by the courier, and while we do our best to package items securely, damage in transit can unfortunately occur. We would always recommend getting in touch with us directly so we can review the issue and provide a suitable resolution. If you would like any further assistance with this, please contact us at team@zatu.co.uk with reference number 1636 with your order details and photos of the damage, and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 1 week ago

“Excellent service. Fast delivery. Delighted with the product”

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Posted 1 week ago

“Great comunication!”

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Posted 1 week ago

“Fast shipping and great prices ! Always satisfied by the Zatu's team !”

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Posted 1 week ago

“Zatu are always great. Their prices are normally great, and when they have a sale the prices are fantastic. Their delivery is always super quick and everything is securly packaged for transport. I have been shopping with zatu for years now and they are always my first go to for anything gaming.”

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Posted 1 week ago

“Very happy with the order. Items were in great condition. Delivery took a little long but understandably so and it was worth the wait! Would order from again.”

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Posted 1 week ago

“Good-quality product, and on-time delivery to Japan.”

Zatu Games 5 star review on 12th April 2026

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Posted 1 week ago

“Good communication.”

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Posted 1 week ago

“Games are always in perfect condition when they arrive and are dispatched quickly. Good selection and prices too.”

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Posted 1 week ago

“..........”

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Posted 1 week ago

“Many choices, good prices, fast delivery to France. Very good platform 🙂”

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Posted 1 week ago

“Always gd communication and updates on my parcels and fast deliveries. Games are always well packaged and come in excellent condition. Great game store.”

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Posted 1 week ago

“Everything was excellent. From buying to delivery.”

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Posted 1 week ago

“Excellent customer service and meticulous packaging.”

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Posted 1 week ago

“Good, quick delivery and games as described. Very reliable.”

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Posted 1 week ago

Zatu Games is rated 4.8 based on 47,244 reviews