Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 44,155 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 44,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 4th October 2025

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like Zatu for reasonably priced games and varied selection. Items came well within 48 hours which was nice and the 5 game discount code effectively make postage free. Would've been 5 stars but the box the items were sent in was too big and there was no packing to stop the items moving about, a seal was damaged on one the Outfoxed box. I'm all for resuing packaging but sometimes need to alter the shape of a box to ensure the contents are secure during transport.”

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Posted 1 year ago

“Items arrived in perfect condition a bit slower than expected”

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Posted 1 year ago

“Excellent service again although I waited longer for despatch than anticipated.”

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Posted 1 year ago

“Arrived within the time frame. But the time frame is longer than other stores I’ve ordered board games from. Very good on prices though. If I’m not in a super hurry I always look to purchase from Zatu”

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Posted 1 year ago

“Have shopped with Zatu quite a bit in the past. Ordered several games at a very competitive price and they all arrived well packaged. Loses a star on this occasion just for the speed of delivery. At time of order all products were showing as in stock but they took 10 days to arrive.”

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Posted 1 year ago

“Clear and easy-to-use website, though it can be slow to load at times. Great prices of games.”

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Posted 1 year ago

“Was a bit disappointed with the time it took to dispatch my order despite all items being in stock, but apart from that everything was great.”

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Posted 1 year ago

“Bandido is a neat card game, easy and compact to take on a family holiday. Game for four people.Enjoyable. Quick to learn.”

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Posted 1 year ago

“Received games in good condition and on time”

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Posted 1 year ago

“Very good prices, never late delivery and great recommendations for games”

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Posted 1 year ago

“Nice and easy game to play. Great concept, with less players maybe go for more than 12 tiles placed as with only 12 it feels quite short”

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Posted 1 year ago

“I love buying from this company (#supportlocal) and they are always very similarly priced to big online giants and often cheaper. Delivery used to be quicker but your order does still come within 5-10 days.”

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Posted 1 year ago

“It's sick. Has good quantity of stock and regular has board games at a cheaper price. What's not to love”

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Posted 1 year ago

“well packaged, good choice of games”

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Posted 1 year ago

“Posted and packed well!”

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Posted 1 year ago

“The seller sends items fast if they are in stock but the packaging is just alright, could be better.”

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Posted 1 year ago

“I'm happy with my 2 products. However, a star is lost because they were dispatched a week after the estimated delivery date.”

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Posted 1 year ago

“Great selection of games and speedy delivery”

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Posted 1 year ago

“Reasonable lead time and availability of product and well packed packages - also a useful option to split the order for earlier shipment of immediately available items, albeit at an additional cost. Overall recommended.”

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Posted 1 year ago

“Vary fast delivery and a lot of information about every thing i have bought”

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Posted 1 year ago

Zatu Games is rated 4.8 based on 44,155 reviews