ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.41

4.4 Rating 2,398 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pair of jeans that was in stock , my order was cancelled I was reimbursed for the order but that’s not the point if the item was in stock when I ordered it then why wasn’t it sent and without a reason ? Poor service”

Helpful Report

Posted 8 years ago

“"Wait for a week and then they canceled the order for no reason. Haven't received the refund."”

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Posted 8 years ago

“Wouldnt send to Sweden to problems in their past with fraud. On their website it says ship worldwide, and Sweden is an option on the list of countries they ship to.. Would not answer My e mail regarding if they never ship to Sweden. Disapointed!”

Helpful Report

Posted 8 years ago

“One of the worst customer service ever, my emails are not replied, and they are incredibly rude when i called them. I ordered a size 9 sneaker which is the wrong size, i called them and emailed them to cancel it, or to change size, they said they are going to redirect the shipment, but they lied. I called the shipping company to find out that they have not have any changes, so i cancelled the delivery myself. however, the package is still delivered, and i have the suspicion that Zapclothing purposely want it to be delivered to get rid of the item. Never buy from Zapclothing, prices are attractive, but it is a scam company.”

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Posted 8 years ago

“Opening hours on Saturday are until 6. We arrived at 5.45 and said that my son couldn't go in! I'm sure that if he was waving £50 notes at the door, I'm sure they would have let him in.....”

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Posted 8 years ago

“Still haven't received order after 8 days and had no email to say when it will be delivered”

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Posted 8 years ago

“They didn't ship my order”

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Posted 8 years ago

“Worst customer service I've had in my life. The asked for an ID and it was provided but they still decided to cancel my order. Its been almost 2 weeks and the refund is showing up in my bank account. I need this to be resolved as soon as possible.”

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Posted 8 years ago

“Product was fine. Wrong size. Zero customer support.”

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Posted 8 years ago

“I just want to warn people that concider to buy from zap clothing. I tried to buy some clothes from the website and when I choosed to pay by visa my card was rejected. Morning after my bank called me and said that someone has tried to make a small purchase of 4$ at a hotell in USA and they have flagged that lots of purchases is from that website. So they mean My credit card has been hacked from the website when i filled in My credit card numbers...”

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Posted 9 years ago

“Customer service was at a bare minumum”

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Posted 9 years ago

“I still didn't receive my order. I spent over $1,200 and I haven't received any update as to where my package is. I tried calling and emailing and contacting through the "contact us" tab at your website. I have not been replied to, not once. When I click tracking number you sent me to track my package, a message comes up saying there is no info available at this time. I called ups and they said it's not from them. Where the hell is my package???”

Helpful Report

Posted 9 years ago

“Purchased some trainers . They never turned up on the day they were meant to. Still nothing the next day. I had to phone the shop about it only to be told my order had been sold out and I would get a refund. Not impressed as it is was a present for a mates birthday.”

Helpful Report

Posted 9 years ago

“Full amount taken from my account and then item is apparently out of stock. Refund still not received 6 days later...”

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Posted 9 years ago

“I seriously question the authenticity of a number of their goods and their customers service is nothing short of abysmal.”

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Posted 9 years ago

“No communication”

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Posted 9 years ago

“order was never received and the amount was never refunded!!”

Helpful Report

Posted 9 years ago

ZAP CLOTHING is rated 4.4 based on 2,398 reviews