ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.41

4.4 Rating 2,396 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 1 star is not a reflection on zap clothing but the courier dpd absolutely disgusted that part of my order has gone missing investigation underway . I will shop with zap clothing again but ask for a different shipping option”

Helpful Report

Posted 1 month ago

“Terrible customer service in creating a resolution on an issue that was 100% Zap’s fault. Now I as a customer need to wait for an extreme amount of time despite having paid for the item I ordered from the start. From a logic perspective, this is just faulty. Need to learn how to put the customer first when they are aggrieved after your own mistake. Would be difficult for me to ever use this site again with this type of care resolution and service.”

Helpful Report

Posted 2 months ago

“Not received my order yet dpd has been a nightmare need my order for my holiday and still not here I have contacted dpd and had no joy I can’t write a review on zap clothing but when and if I even get my order will write a review”

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Posted 2 months ago

“I have not received my jeans yet”

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Posted 3 months ago

“You used dpd to deliver my parcel. The courier has stolen my parcel and said I signed for it. He took a photo of the parcel In his van. My partner missed work and waited in for 2 days to get this parcel. I have a ring door bell no one came to my door. I do not have my parcel. I want a refund now!”

Helpful Report

Posted 5 months ago

“DO NOT use this company I have been chasing a refund for an item sent back on the 29/11/25 and they are just ignoring my emails not answering my calls or messages. PLEASE BE CAREFUL”

Helpful Report

Posted 6 months ago

“If you live in europe you will be charged taxes and beyond what is expected( zap told me an amoint and finally it was far more) other webs lile Endclothing deliver to europe withoit a charge. So this is a thing that they could manage. But they make you believe they can do anything.”

Helpful Report

Posted 7 months ago

Hello Joan, Thank you for your review. In Europe taxes and duties are not included in the price. , U.K., USA & AUSTRALIA are the only countries witch taxes and duties are included in the price, and there will be no further fees on delivery. I hope this helps. Thank you ZAP

Posted 7 months ago

“Miss one delivery when you don’t get told you need a code because I was at work and they send the code over an hour after delivery attempt to then send it back to supplier to then get charged even more money for them to try delivering it again not good enough”

Helpful Report

Posted 8 months ago

“Haven’t received order after paying.”

Helpful Report

Posted 8 months ago

“I had my credit card details hacked and someone ordered a gift card without my knowledge. I've reported this to my credit card company and the police. Although I have now been asked to write a review about my purchase with ZAP, I have not knowingly ordered anything, so I can't comment on the standard of the product or the service Clearly, not ZAPs fault, but nevertheless it's been quite stressful”

Helpful Report

Posted 9 months ago

“I have been charged 35 euros for my purchase! Be careful if you buy from europe. I have bought in other webs from uk and never been charged a single euro. Nobody in Zap warns you before you buy. Be careful. And no, this is not due to DHL.”

Helpful Report

Posted 10 months ago

“this the worst comany.”

Helpful Report

Posted 10 months ago

“Very dissapointed with seller. Made a purchase, with cheking their shipping fees, nowhere was mentioned about costumes fee at final check out. It should stated clearly that it will be extra costumes fees when you do final payment so you will be prepared”

Helpful Report

Posted 10 months ago

“MY PERSONAL EXPERIENCE I reached out to RANGEPRO.ORG regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.”

Helpful Report

Posted 10 months ago

Hello Shannon, Can you remove this review, please you have the wrong company. We are not Range Pro Thank you ZAP

Posted 10 months ago

“Very disappointed”

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Posted 11 months ago

“Very good!”

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Posted 11 months ago

“Not a good review. I made a purchase with 20 percent off and the very next day same item was 30 percent off I emailed zap about that no response then on top of that to even get the item I had to pay another 92 dollars in tariff taxes which wasn’t said upfront. Again and zap has done nothing about it. Can someone help me with this or is this just a forum for when things go well for the company.”

Helpful Report

Posted 11 months ago

“They have hidden fees that you get charged for after you order. Customer service is terrible.”

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Posted 11 months ago

“Sold me a used item. Wrong packaging. Labels inside lettering all washed off. Stain on jumper. Trying to attempt to get a refund and there portal can not find my order number. Horrid never using this company again no wonder they always have a sale on 24/7”

Helpful Report

Posted 1 year ago

“I live in the United States; shipping was simply amazing, I ordered on Monday and I got my ordered by Wednesday (DHL is great) Zap clothing sells luxury designer brands but I don’t believe their packaging is up to par, i personally felt like I brought something from primark… My jacket was under $600 it came without a box, was shipped in a large black bag; comparable to a trash bag. I only pray they sell authentic products because I already gifted my friend that jacket.”

Helpful Report

Posted 1 year ago

ZAP CLOTHING is rated 4.4 based on 2,396 reviews