ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 2,236 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

Write Your review

Tell us how ZAP CLOTHING made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been charged 35 euros for my purchase! Be careful if you buy from europe. I have bought in other webs from uk and never been charged a single euro. Nobody in Zap warns you before you buy. Be careful. And no, this is not due to DHL.”

Helpful Report

Posted 4 days ago

“this the worst comany.”

Helpful Report

Posted 3 weeks ago

“Very dissapointed with seller. Made a purchase, with cheking their shipping fees, nowhere was mentioned about costumes fee at final check out. It should stated clearly that it will be extra costumes fees when you do final payment so you will be prepared”

Helpful Report

Posted 3 weeks ago

“MY PERSONAL EXPERIENCE I reached out to RANGEPRO.ORG regarding a concern with my account, and their support team truly impressed me. They were quick to respond, clear in their communication, and efficient in resolving the situation. Everything was set right, and my funds were promptly returned. Exceptional service from start to finish.”

Helpful Report

Posted 3 weeks ago

Hello Shannon, Can you remove this review, please you have the wrong company. We are not Range Pro Thank you ZAP

Posted 3 weeks ago

“Very disappointed”

Helpful Report

Posted 1 month ago

“Very good!”

Helpful Report

Posted 1 month ago

“Not a good review. I made a purchase with 20 percent off and the very next day same item was 30 percent off I emailed zap about that no response then on top of that to even get the item I had to pay another 92 dollars in tariff taxes which wasn’t said upfront. Again and zap has done nothing about it. Can someone help me with this or is this just a forum for when things go well for the company.”

Helpful Report

Posted 1 month ago

“They have hidden fees that you get charged for after you order. Customer service is terrible.”

Helpful Report

Posted 1 month ago

“Sold me a used item. Wrong packaging. Labels inside lettering all washed off. Stain on jumper. Trying to attempt to get a refund and there portal can not find my order number. Horrid never using this company again no wonder they always have a sale on 24/7”

Helpful Report

Posted 1 month ago

“I live in the United States; shipping was simply amazing, I ordered on Monday and I got my ordered by Wednesday (DHL is great) Zap clothing sells luxury designer brands but I don’t believe their packaging is up to par, i personally felt like I brought something from primark… My jacket was under $600 it came without a box, was shipped in a large black bag; comparable to a trash bag. I only pray they sell authentic products because I already gifted my friend that jacket.”

Helpful Report

Posted 2 months ago

“I was sadly surprised by your online store. 5 days after paying for the order with my personal card, I was required to confirm the transaction so that I could dial into the bank and all that. I didn't enjoy my purchase. Order number ZAP72670”

Helpful Report

Posted 4 months ago

Hello Moris, Thanks for your review. On looking into you're order number, your order was flagged as high risk, and we also had an email saying their card has been used fraudulently on this transaction. Thanks ZAP

Posted 4 months ago

“I placed an order on March 21, nothing was sent, they don't answer at email”

Helpful Report

Posted 5 months ago

“After waiting for 2 days and wasting a days holiday, I am still waiting for my c.£300 sweatshirt to be delivered. Apparently it has been lost en route, but nobody seems to know anything despite stressing that I needed the item for yesterday as it was a present. Now I have received this request from ZAP asking me to write a review?? Appalling service. I would be wary of buying anything from this company again.”

Helpful Report

Posted 6 months ago

“I’ve still not received my item yet I’ve contacted people from both DPD and also zap nooone has for back to me”

Helpful Report

Posted 7 months ago

“Delayed shipping due to random address verification. Email responses from Zap took 2 days. Critical order was ultimately delayed by a week.”

Helpful Report

Posted 7 months ago

“Purchased an item and returned it the same day, that was 30th Dec. It's now 3rd Feb and I still haven't recieved a refund for an item which cost over £1000...... I'd prefer to give 0 stars....”

Helpful Report

Posted 8 months ago

“The 1-3 day shipping is not valid; as the items take a week to arrive at minimum.”

Helpful Report

Posted 8 months ago

“Watch what you buying! I just received my Dsquared skater Jean. On ZAP website, under description, this jeans described as Made In Italy. On the Jean it’s written Made in Romania!! What a scam! I tried to attach a picture but it does not uploads!”

Helpful Report

Posted 8 months ago

“I payed an extra 30 dollars for express delivery and after 3 weeks of waiting and countless emails I still haven’t received my package so I had to call my credit card company. I wouldn’t recommend, just a waste of time”

Helpful Report

Posted 8 months ago

“It’s sad, I’ve been trying to reach the customer service day and night and no answer to a simple question or email feedback. Not acceptable, looks very fishy and suspicious.”

Helpful Report

Posted 8 months ago

ZAP CLOTHING is rated 4.4 based on 2,236 reviews