Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,986 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought the right size replacement surround pad - arrived quickly, fits perfectly, now trampoline looks as good as new 🙂”

Helpful Report

Posted 4 months ago

“Very helpful when we needed more information. Item despatched to France arrived in reasonable time. Haven’t attached the skirt yet but looks the usual Jumpking quality. Best thing is you can get spares. Have had the trampoline since 2008 and still going safely thanks to the available replacement parts. Thank you.”

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Posted 4 months ago

“Très bien”

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Posted 4 months ago

“Whilst we are very happy with our 12ft JumpKing JumpPod trampoline we found the instructions very difficult to follow, one of the eyelets was missing and it took 4 of us to put it up.”

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Posted 4 months ago

“Prompt delivery”

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Posted 4 months ago

“Excellent company with quality products. The best.”

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Posted 4 months ago

“Delivery was fast, trampoline frame is huge compared to our old one, really thick metal and good quality material all round, the kids love it! Box was slightly damaged on arrival but everything was packaged well and protected. Very impressed so far! As for customer service I’m not sure as I haven’t needed to return anything or get spares yet.”

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Posted 4 months ago

“Excellent service.”

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Posted 5 months ago

“Very good service & quick delivery very easy”

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Posted 5 months ago

“Item arrived promptly. Trampoline went up easily and seems very solid. Looks like it will provide years of fun for the kids.”

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Posted 5 months ago

“I've bought Jumpking in past and both times fast delivery with no problems at all. Put up in just over a hour, two people.”

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Posted 5 months ago

“It is one of the best trampolines I have ever seen; it is of excellent quality. It is also great for the safety of little ones. Their customer support is fantastic—thanks to Harriet for all the communication. The parcel came by FedEx, and the boxes had no issues.”

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Posted 5 months ago

“Brilliant customer service, received a super helpful phone call to double check my order (which I hadn't got right) and sorted me right out. Very helpful, delivered quickly and we have very happy children again.”

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Posted 5 months ago

“Excellent service from ordering to delivery. I ordered a new jump bed and trampoline looks like new!”

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Posted 5 months ago

“excellent piece of kit”

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Posted 5 months ago

“Even after 12 years we can order spare parts. Not in the Netherlands but the most important is we got them.”

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Posted 5 months ago

“Excellent purchase and an excellent FedEx delivery, super fast. Three happy children.”

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Posted 5 months ago

“We ordered spare parts to Sweden (from the French website) since the Swedish company is currently not doing business. It worked like a charm and we got the parts in roughly a week which is totaly acceptable. I will gladly order from here again.”

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Posted 6 months ago

“Fantastic service from this company I ordered the wrong item contacted customer service Harriet was polite helpful and very professional and sorted out the correct part I needed I highly recommend this company”

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Posted 6 months ago

“Very good , valid product and fast shipping”

Helpful Report

Posted 6 months ago

Jumpking.eu is rated 4.3 based on 1,986 reviews