Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,986 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, all the way through, product is great, the grandchildren are happy, what more can you want. Very professional. Thank you”

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Posted 6 months ago

“Had to wait a while but Jumpking were great at letting me know when my replacement net and rods had arrived. Once I placed the order the delivery was made in July at a few days. Now i'm just waiting for a rain free day to put it up.”

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Posted 7 months ago

“Great company to work with. Very helpful when I didn't know what items I needed to purchase in order to repair my storm-damaged trampoline. Once ordered delivery was super quick.”

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Posted 7 months ago

“Extremely fast delivery - next day!!! My grandson loves it!!”

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Posted 7 months ago

“Very easy and helpful company to order from, super speedy delivery right on top of Christmas too!! My daughter loves her trampoline and my other half and co didn’t fall out putting it together!! So all good 😊”

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Posted 8 months ago

“Bought a 14 by 10 trampoline for my daughter for Christmas. There was a problem with delivery the driver left it somewhere else and didn't tell me. Customer service was excellent I was stressed to the max as it was only a few days before Christmas. They managed to track down the trampoline for me but they were also willing to send out a replacement if it couldn't be found. Excellent company excellent trampoline”

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Posted 8 months ago

“Very pleased with this Trampoline and it was delivered very quickly by the company.”

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Posted 8 months ago

“First class service from beginning to end with a very quick delivery”

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Posted 8 months ago

“Very efficient delivery - refund prompt when I returned a item I had ordered incorrectly”

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Posted 9 months ago

“We ordered a small trampoline 4 years ago from Jumpking which had a lot of use. Kids are older now and after four years of use it was time to retire the old trampoline and order a new bigger one. We were very happy with the previous purchase, the trampoline was sturdy and lasted well. Have high hopes for the new one which will be going up in the spring.”

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Posted 9 months ago

“Used these guys a couple of times. Great products, really quick delivery. Prices very competitive compared to others as well. Definitely my first stop for any trampolining needs!”

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Posted 10 months ago

“Happy with the product! There were some issues with shipping but Jumpking fixed them immediately when contacted!”

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Posted 11 months ago

Dear Jens, I am sorry to read this, you should not have been charged any import duties by customs. I will contact you separately to reimburse. Amanda

Posted 11 months ago

“Très bon service livraison rapide”

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Posted 11 months ago

“bought as a present. Delivery was fast”

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Posted 11 months ago

“Had a issue with the part I ordered, contacted customer support, very prompt reponse. Replacement of the wrong part was arranged immediately. Happy with the service”

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Posted 1 year ago

“Great service, so friendly on the telephone sorting out exactly what I needed”

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Posted 1 year ago

“Easy to order on the website. Goods were dispatched and delivered quickly. 5 star service.”

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Posted 1 year ago

“Fast delivery and a great replacement enclosure for our 14ft trampoline. We could not source an exact replacement for our Duplay trampoline but this worked just fine. Thank you.”

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Posted 1 year ago

“Very happy with the service and product”

Jumpking.eu 5 star review on 9th August 2024

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Posted 1 year ago

“We purchased a trampoline from JumpKing around 5 years ago and the spring cover has taken a battering from constant use from 2 children and their friends and being left out in all weather all year round. The trampoline itself is still in great condition but the spring cover made it look tatty. We purchased a replacement cover and it has made the trampoline look almost brand new again. It has made such a difference and we are really, really pleased. Obviously a trampoline is a huge garden item and having something looking a bit battered isnt great for garden aesthetics but the replacement cover has given it a new lease of life - would highly recommend doing this if you are on the fence/considering doing so.”

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Posted 1 year ago

Jumpking.eu is rated 4.3 based on 1,986 reviews