Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,944 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The day after placing my order I received a phone call from Jumpking arranging delivery of the trampoline on the next working day, which was fantastic. The trampoline itself was straightforward to put together and has already provided the family with hours of fun.”

Helpful Report

Posted 8 years ago

“Really pleased with our purchase arrived within 3 days as instructed, it is now up and waiting for some Grandchildren to come and test it out!!”

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Posted 8 years ago

“We bought a 6x9 rectangular trampoline and our daughter is delighted. The trampoline is as described, excellent quality and good price. Excellent service, fast delivea, got a call from staff to arrange best time for delivery. No hassle or fuss, good communications and would recommend.”

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Posted 8 years ago

“Original order processed smoothly - item lost by courier - query sent to Jumpking - reply from Harriet Partridge (Customer Services) - item delivered as promised two days later. Item exactly as ordered - very pleased with the service received - will definitely recommend to others.”

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Posted 8 years ago

“Although postage was expensive it did arrive pretty quick. It fits perfectly and is much better quality than the original one”

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Posted 8 years ago

“They responded to my request quickly. They helped me make the correct decision. The new surround arrived as planned, fitted and looks good.”

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Posted 8 years ago

“Our trampoline recently blew over in a gale because I didn't fix it down properly. Two of the bottom enclosure poles were bent but Jumpking sent replacement parts very quickly. I am very happy with the trampoline design, ease of construction and after sales service. My daughters and granddaughters are very pleased too. They have great fun.”

Helpful Report

Posted 8 years ago

“Quick delivery -Arrived several days before estimation Assembly was straightforward and directions were self-explanatory with the exception of the 10 gold springs. A quick phone call to support resolved the issued without delay. Trampoline is well made and rugged. Had an issue with a defective black rod segment which precluded the black rods fitting together as designed. Called and email support and had a timely replacement sent. Now the JumpKing JumpPod is complete. Kids absolutely love it. 2016 much improved from the 2014 version we had before.”

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Posted 8 years ago

“Easy to order and turned up when promised 3 days later.”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Buying direct from Jumpking was cheaper than Tesco. The assembly instructions were honest about timing and difficulty. And most importantly, the children love bouncing up and down on it!”

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Posted 8 years ago

“So pleased we bought this well know brand and the 14ft size. We also purchased a tree house canopy to go over the top which is a fantastic addition and lets a good amount of sunlight in, although not fully waterproof it does provide a some protection. Kids and friends have been sleeping on the trampoline during the summer months with duvets and pillows, with another night ahead tonight before school next week. All are really happy with purchases.”

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Posted 8 years ago

“Fast Friendly service”

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Posted 8 years ago

“A 10 & 5 yr old with smiles as wide as the Grande Canyon said it all”

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Posted 8 years ago

“Excellent product (10 x 7 JumpPod Oval) and first class service. Trampoline is straightforward to assemble and is very sturdy. It is safe and great fun for our two children of 6 and 4, as well as providing good exercise for them. Recommend purchasing a canopy roof as this kept uv rays off the children in the summer and leaves off the trampoline now they are starting to fall. Overall, very pleased.”

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Posted 8 years ago

“Fast efficient service with a very durable product”

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Posted 8 years ago

“Brilliant wish I had bought long ago, my little boy loves it”

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Posted 8 years ago

“Good service Good product Good price”

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Posted 8 years ago

“Great product and service. Three happy bouncing boys say thankyou.”

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Posted 8 years ago

“Great. Easy to find the right part. Easy to order. Good price. Very fast service. Will be back in the future I am sure.”

Helpful Report

Posted 8 years ago

Jumpking.eu is rated 4.3 based on 1,944 reviews