Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,944 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accidentally ordered the wrong playtent for my grand daughter so contacted jump king straight away and the issue was resolved immediately and payment corrected efficiently. Very hassle free !”

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Posted 8 years ago

“Very helpful when I spoke with them on the phone. Quick delivery. Really great quality tent - my 2 and 6 year old both love it!”

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Posted 8 years ago

“Great deal”

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Posted 8 years ago

“Good quality”

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Posted 8 years ago

“Reasonable price and I was called several times by Amanda who wanted to make sure I had ordered the right part. Excellent service”

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Posted 8 years ago

“On time delivery. Email updates great. Good Personal service.”

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Posted 8 years ago

“Online chat directed me to the correct parts needed for trampoline damaged in the extreme weather. Advice to everyone, fasten down your trampoline. Parts arrived in a couple of days. Thank you”

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Posted 8 years ago

“They delivered the correct safety that I ordered, very quickly - 11 year old very happy and a lot safer - peace for mum !! :-)”

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Posted 8 years ago

“Quality product with fast delivery and prompt delivery notification.”

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Posted 8 years ago

“Contacting me in person about my purchase when I had made a mistake”

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Posted 8 years ago

“Amazing quality of the product! Will be recommending it to friends and family”

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Posted 8 years ago

“Great website, able to find and order precisely the right product with good clear instructions. Product was immediately dispatched and received within 2 days. Ace.”

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Posted 8 years ago

“Brilliant service”

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Posted 8 years ago

“Got what I wanted, thanks”

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Posted 8 years ago

“Your staff were most patient and helpful in resolving a very awkward problem caused by the appalling service of your deliverer UPS(please try and avoid using them in future) Thank youagain”

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Posted 8 years ago

“The best trampolines out there and cannot fault Jumpking's Customer service. Great job guys!”

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Posted 8 years ago

“We ordered a particular trampoline on line, before which we asked for advice from staff at Jumpking. The lady we spoke to was extremely helpful, clearing up a couple of things for us, i.e. that we could in the future contact Jumpking and order spare parts for the trampoline we ordered. Which made us decide to order from Jumpking. There was a slight confusion over delivery days/times, but we contacted the carrier when the trampoline was late arriving and it then arrived quite soon after our enquiry phone call”

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Posted 8 years ago

“delivery quickly and just what I needed - fab and one very happy daughter”

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Posted 8 years ago

“So easy to order on line , fast delivery and easy to assemble wouldn't hesitate recommending jumpking”

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Posted 8 years ago

“We ordered a replacement net and padding for the rectangle trampoline we bought from you a few years ago. I ordered the incorrect items and Jumpking offered to fully refund once items returned. Many thanks”

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Posted 8 years ago

Jumpking.eu is rated 4.3 based on 1,944 reviews