Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,944 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a trampoline and tent very pleased with price, quality, customer service, delivery. I will recommend to friends and family thank you jumpking.”

Helpful Report

Posted 9 years ago

“Excellent 10ft trampoline with circus tent, looks like excellent quality, only had a few days but very pleased, took 3hrs to fully assemble alone, arrived very quickly too, thank you”

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Posted 9 years ago

“Equipment arrived quickly and service was good . I would recommend”

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Posted 9 years ago

“Excellent customer service and prompt free delivery. Brilliant trampoline”

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Posted 9 years ago

“Excellent communication, they arranged delivery date to suit, trampoline arrived as expected, was easy to assemble and seems good quality.”

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Posted 9 years ago

“Haven't open the trampoline yet but incredibly quick delivery.”

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Posted 9 years ago

“Great service, prompt delivery.”

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Posted 9 years ago

“Firstly the delivery of the trampoline was incredibly quick. It took patience and two people to assemble it. Very pleased with the sturdiness of the product. Only one criticism and that is that of the polystyrene handle cover. It is not robust and in fact there was a small defect on it, which straight away my grandson homed in on and started to pull at. It won't be long until it is unusable. We are already thinking to substitute it with something more resilient. In use, it was lovely to see him holding the handle and having a great time. He will have lots of use from it and I am pleased I chose this product over others.”

Helpful Report

Posted 9 years ago

Hi Moira, I am sorry to hear that you have a defect on the handle cover. Please contact us on 01473 747792 or email customerservice@yjeurope.co.uk and we will be happy to replace part under warranty.

Posted 9 years ago

“Lovely staff who were very pro-active in making sure I placed the right order. If they had not called me I might have made an expensive mistake! They did much much better than the delivery van driver from a well-known delivery firm (Yodel), who appears to have thrown the items into the driveway of a neighbour who was many houses away. No card left with them or me. No explanation and no follow-up from my feedback to Yodel.”

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Posted 9 years ago

“The Trampoline was easy to assemble and my 12 year old Grandaughter loves it. The trampoline is solid and great value for money with fast delivery straight from Jumpking.”

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Posted 9 years ago

“Excellent service. I queried by email. Someone rang me back and emailed me the link I couldn't find. Bought and received in 24 hours. Fantastic! Thank you.”

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Posted 9 years ago

“Competitive pricing and prompt delivery. Product was exactly what was required.”

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Posted 9 years ago

“Really pleased with the trampoline - easy to set up and my son loves it. Comms from Jumpking were excellent as was the quick shipping.”

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Posted 9 years ago

“Prompt delivery, great customer service. Gave timely updates on delivery and was able to arrange best day. Best price I could find and trampoline was as expected. Would definitely order from jumpking again. Only criticism, but very small one, was that it would have been nice if they included price incl VAT up front rather than later during the order process. Also, bonus that they were donating some of the purchase to charity,”

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Posted 9 years ago

“Excellent service and product. Can't fault them. Would definitely recommend and will use again. Many thanks.”

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Posted 10 years ago

“Delivered quickly, fits perfect and feels more sturdy and safer than the original! Fitted to 10ft trampoline bought from Asda 2-3 yrs ago.”

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Posted 10 years ago

“Fantastic”

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Posted 10 years ago

“Efficient service. Trampoline is like new with net and surround though very expensive when you compare to cost of original trampoline!”

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Posted 10 years ago

“Easy to order, arrived on time... no fuss.”

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Posted 10 years ago

“I thought searching for the correct net to fit our 10ft trampoline would be a nightmare but i found this website simple to shop and brilliant prices :) Delivery was fast and even without instructions assembly of the new net was easy! My children are chuffed to bits :)”

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Posted 10 years ago

Jumpking.eu is rated 4.3 based on 1,944 reviews