Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,038 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Got what I wanted, thanks”

Helpful Report

Posted 9 years ago

“Your staff were most patient and helpful in resolving a very awkward problem caused by the appalling service of your deliverer UPS(please try and avoid using them in future) Thank youagain”

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Posted 9 years ago

“The best trampolines out there and cannot fault Jumpking's Customer service. Great job guys!”

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Posted 9 years ago

“We ordered a particular trampoline on line, before which we asked for advice from staff at Jumpking. The lady we spoke to was extremely helpful, clearing up a couple of things for us, i.e. that we could in the future contact Jumpking and order spare parts for the trampoline we ordered. Which made us decide to order from Jumpking. There was a slight confusion over delivery days/times, but we contacted the carrier when the trampoline was late arriving and it then arrived quite soon after our enquiry phone call”

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Posted 9 years ago

“delivery quickly and just what I needed - fab and one very happy daughter”

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Posted 9 years ago

“So easy to order on line , fast delivery and easy to assemble wouldn't hesitate recommending jumpking”

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Posted 9 years ago

“We ordered a replacement net and padding for the rectangle trampoline we bought from you a few years ago. I ordered the incorrect items and Jumpking offered to fully refund once items returned. Many thanks”

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Posted 9 years ago

“The day after placing my order I received a phone call from Jumpking arranging delivery of the trampoline on the next working day, which was fantastic. The trampoline itself was straightforward to put together and has already provided the family with hours of fun.”

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Posted 9 years ago

“Really pleased with our purchase arrived within 3 days as instructed, it is now up and waiting for some Grandchildren to come and test it out!!”

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Posted 9 years ago

“We bought a 6x9 rectangular trampoline and our daughter is delighted. The trampoline is as described, excellent quality and good price. Excellent service, fast delivea, got a call from staff to arrange best time for delivery. No hassle or fuss, good communications and would recommend.”

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Posted 9 years ago

“Original order processed smoothly - item lost by courier - query sent to Jumpking - reply from Harriet Partridge (Customer Services) - item delivered as promised two days later. Item exactly as ordered - very pleased with the service received - will definitely recommend to others.”

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Posted 9 years ago

“Although postage was expensive it did arrive pretty quick. It fits perfectly and is much better quality than the original one”

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Posted 9 years ago

“They responded to my request quickly. They helped me make the correct decision. The new surround arrived as planned, fitted and looks good.”

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Posted 9 years ago

“Our trampoline recently blew over in a gale because I didn't fix it down properly. Two of the bottom enclosure poles were bent but Jumpking sent replacement parts very quickly. I am very happy with the trampoline design, ease of construction and after sales service. My daughters and granddaughters are very pleased too. They have great fun.”

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Posted 9 years ago

“Quick delivery -Arrived several days before estimation Assembly was straightforward and directions were self-explanatory with the exception of the 10 gold springs. A quick phone call to support resolved the issued without delay. Trampoline is well made and rugged. Had an issue with a defective black rod segment which precluded the black rods fitting together as designed. Called and email support and had a timely replacement sent. Now the JumpKing JumpPod is complete. Kids absolutely love it. 2016 much improved from the 2014 version we had before.”

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Posted 9 years ago

“Easy to order and turned up when promised 3 days later.”

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Posted 10 years ago

“Great service.”

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Posted 10 years ago

“Buying direct from Jumpking was cheaper than Tesco. The assembly instructions were honest about timing and difficulty. And most importantly, the children love bouncing up and down on it!”

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Posted 10 years ago

“So pleased we bought this well know brand and the 14ft size. We also purchased a tree house canopy to go over the top which is a fantastic addition and lets a good amount of sunlight in, although not fully waterproof it does provide a some protection. Kids and friends have been sleeping on the trampoline during the summer months with duvets and pillows, with another night ahead tonight before school next week. All are really happy with purchases.”

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Posted 10 years ago

“Fast Friendly service”

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Posted 10 years ago

Jumpking.eu is rated 4.3 based on 2,038 reviews