Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,944 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing to find the spare parts we needed as our trampoline is 9 years old! Service fantastic and to get a call to double check sizing was really appreciated and showed great attention to details!”

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Posted 2 years ago

“Very prompt service. Thank you.”

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Posted 2 years ago

“I don’t believe that the customer service needs to be approved, they where absolutely fantastic with their knowledge of your products, wish all companies where like this”

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Posted 2 years ago

“I got this for my granddaughter birthday she loved it delivered super quick as well”

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Posted 2 years ago

“Needed new top enclusure ring as the metal brackets had broken. New one arrived and fitted”

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Posted 2 years ago

“It's always easy to get the parts, a good friendly service”

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Posted 2 years ago

“Great service from the team. I needed parts to upgrade my trampoline and they were very easy to find and order. They even phoned me after I placed the order to advise that, after checking what trampoline I had, a different product would be more appropriate. Great service - would recommend.”

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Posted 2 years ago

“Superb customer service - very, very, helpful.”

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Posted 2 years ago

“Very helpful staff - even phoning after placing order to ensure we had the correct product- they know their trampolines”

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Posted 2 years ago

“Fantastic customer care - it was the online equivalent of going into a shop and being helped by someone who actually knew what they were doing.”

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Posted 2 years ago

“Fantastic customer service from Amanda. 100% recommend.”

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Posted 2 years ago

“Bought for grandchildren's Christmas present, easy to assemble and very sturdy, kids absolutely love it.”

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Posted 2 years ago

“Transaction impeccable je recommande avec plaisir”

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Posted 2 years ago

“Good hard wearing material and lovely design, love the puppets. Thank you.”

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Posted 2 years ago

“Service and delivery very quick. Have not assembled as yet. It's a Christmas present.”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“What brilliant customer service. Rang the company when one of the V rings twisted and poked through its fabric holder whilst we were attaching the springs to the frame. Spoke to Amanda who immediately despatched a complete new bed which arrived within 24 hours of my phone call. Couldn't be more pleased.”

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Posted 2 years ago

“October 2022 - customer service dept were very speedy and extremely helpful in helping me locate replacement leg parts for my old trampoline. Very good service and response times! Much appreciated.”

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Posted 2 years ago

“just ordered a canopy for our large oval trampoline which is on sale right now. It’s perfect for an exuberant ball throwing 12 year old special needs child.”

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Posted 2 years ago

“Brilliant service my order was 2 parcels one arrived next day when I emailed them got a response immediately and the fault was delivery company not going out at the same time arrived 3 days later so first class service by jumpking plus great products”

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Posted 2 years ago

Jumpking.eu is rated 4.3 based on 1,944 reviews