Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,986 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought a surround pad for a trampoline”

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Posted 2 years ago

“The grandchildren love playing on it. Went together fairly easily just struggled a bit with the top piece. Overall very happy, good product good price good fun.”

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Posted 2 years ago

“really pleased I went for this trampoline. Delivery was quick and easy, instructions clear.”

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Posted 2 years ago

“Christine (help contact) is very responsive in case of questions”

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Posted 2 years ago

“Absolutely fantastic trampoline bit of a fiddle to start but once you have sorted your first courner its all good from there My 3 grandchildren love it 😀 😊 👍”

Jumpking.eu 5 star review on 23rd April 2023

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Posted 2 years ago

“Really impressed with the customer service. Great product and excellent delivery team.”

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Posted 2 years ago

“Delivered well, although, the four boxes were heavy! The instructions need a couple of minor tweaks, however, my 12-year-old son and I managed to build it in 2 hours. The children and I have used it and love it. My boys are part of a trampolining club and rate it highly. Over time, I do wonder how durable the netting poles will be, particularly where they attach in the corners. Big thumbs up so far.”

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Posted 2 years ago

“Really good customer service. They were able to sort out an issue and resolve it quickly. Really good company to deal with”

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Posted 2 years ago

“Easy to assemble, great size, will hopefully last a long time!”

Jumpking.eu 5 star review on 15th April 2023

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Posted 2 years ago

“Really easy to order online and quick delivery”

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Posted 2 years ago

“Extremely helpful customer service, pulled out all the stops for me when I was trying to source spares for trampoline purchased pre lockdown. Nothing was too much trouble tracking down original order and sending me correct spares after grandchildren’s trampoline that had been accidentally damaged. Ordered spares and arrived very promptly, we were kept informed about delivery times etc. Would definitely recommend this company 😃”

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Posted 2 years ago

“Exactly as pictured. Great colour. Easy to put up with two people. Fast delivery!”

Jumpking.eu 5 star review on 9th April 2023

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Posted 2 years ago

“Amazing to find the spare parts we needed as our trampoline is 9 years old! Service fantastic and to get a call to double check sizing was really appreciated and showed great attention to details!”

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Posted 2 years ago

“Very prompt service. Thank you.”

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Posted 2 years ago

“I don’t believe that the customer service needs to be approved, they where absolutely fantastic with their knowledge of your products, wish all companies where like this”

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Posted 2 years ago

“I got this for my granddaughter birthday she loved it delivered super quick as well”

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Posted 2 years ago

“Needed new top enclusure ring as the metal brackets had broken. New one arrived and fitted”

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Posted 2 years ago

“It's always easy to get the parts, a good friendly service”

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Posted 2 years ago

“Great service from the team. I needed parts to upgrade my trampoline and they were very easy to find and order. They even phoned me after I placed the order to advise that, after checking what trampoline I had, a different product would be more appropriate. Great service - would recommend.”

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Posted 2 years ago

“Superb customer service - very, very, helpful.”

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Posted 2 years ago

Jumpking.eu is rated 4.3 based on 1,986 reviews