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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 330 Reviews
100 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 330 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Right from my initial enquiry, they were welcoming and professional. Alex was very thorough, explaining what was happening at every turn and instilled confidence that he would sort my problem out, which he did! I would recommend 100%!
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Nicky, thank you so much for your fantastic 5-star review of Worcester Hearing Centre. We’re thrilled to hear that you felt welcomed and that Alex's thorough approach gave you the confidence you needed. It’s wonderful to know that we could resolve your issue, and your recommendation means the world to us! We’re always here to help, and welcome you back again in the future.
Posted 3 months ago
Exceptional service from Worcester Hearing Centre, from both Michelle on desk and expert Adam who sorted my blocked ears so that I can hear again! He explained everything and was so very caring that I felt completely at ease. He also advised on some simple changes I could make to help prevent problems in the future.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Jan, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re so pleased to hear that Michelle and Adam provided you with exceptional service and made your experience comfortable and informative. It’s wonderful to know that you can hear again and that the advice given will help prevent future issues. Your kind words mean a lot to us! We look forward to seeing you again soon!
Posted 3 months ago
I recieved a throughly professional experience from the team at Worcester Hearing Centre. From the first time I walked through door I was made to feel that my hearing needs would be carefully diagnosed using specialist equipment and that the appropriate solution for myself would be offered rather than a generic service. The follow up meetings to fine tune my hearing aids to suit my every day needs has been exemplary. I have now been wearing my hearing aids for 3 months and I can confidently say that they have changed my life. In social and private situations. I am now able to hear things that I have not heard or only slightly heard for over 20 years. I would highly recommend Worcester Hearing Centre if you are in need of professional hearing service.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Simon, thank you for taking the time to leave such an incredible 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you received such a professional and tailored experience from our team. Your satisfaction with the follow-up adjustments and the positive impact your hearing aids have had on your life truly warms our hearts. Hearing things you’ve missed for over 20 years is an amazing transformation, and we’re so glad to have been a part of your journey. We look forward to continuing to support you in the future!
Posted 3 months ago
At my first major review after a Q&A session it was found that my hearing in the right ear had deteriorated further. Adjustment was made to the right hearing aid and normal levels of hearing reinstated. Nice to know that you are in good and experienced hands.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Peter, thank you so much for your wonderful 5-star review of Worcester Hearing Centre. We’re delighted to hear that your recent visit led to an adjustment that restored your hearing levels. Having experienced professionals to support you is essential, and we’re glad you felt well taken care of during your appointment. Your confidence in us means everything, and we’re here to help whenever you need. Thank you once again for your kind words. We look forward to seeing you at your future appointments.
Posted 3 months ago
First time coming to the Stratford practice and both the receptionist and the audiologist were lovely and friendly. I'll no doubt return in the future
Helpful Report
(Stratford Hearing Centre) - Posted 4 months ago
Dear James, thank you so much for your 5-star review of Stratford Hearing Centre! We’re delighted to hear that you had such a positive experience with our receptionist and audiologist. Making our clients feel welcomed and comfortable is what we strive for, and it’s wonderful to know that we’ve achieved that during your visit. We look forward to welcoming you back in the future!
Posted 4 months ago
After having a nasty virus which ended up causing an ear infection perforated ear drum and some hearing loss I decided to book a hearing test at Worcester Hearing Centre. I arrived to be greeted very warmly by the receptionist who straight away put me at ease. I was then introduced to Alex my audiologist who straight away made me feel very welcome and talked me through the procedure and hearing test. Over the last few weeks he has been very patient fine tuning my hearing aids to suit my lifestyle and is always at the end of a phone if I have any problems. I can now hear even better and my confidence has been boosted thanks to my visit there.
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Sandra, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re so happy to hear that your experience with was so positive. It truly means a lot to know that Alex and the rest of the team helped you feel comfortable and cared for during your hearing test and adjustments. Knowing you’re feeling more confident and hearing better makes everything we do worthwhile. Thank you for your kind words and for placing your trust in us. We can’t wait to welcome you back at your next appointment!
Posted 4 months ago
Extremely good customer service, got me an appt within 2 days and we’re flexible on times etc. on arrival the receptionist was very friendly and helpful (sorry her name escapes me!) and talked me through the process. There was no delay and the gent who did the treatment was fast and very effective having talked me through it. All in all very very good and will use them again
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Matt, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that our customer service met your expectations and that we could get you in for an appointment so quickly. Our team is dedicated to being friendly and helpful, and it’s great to know that you felt well taken care of throughout your visit. We appreciate your kind words about the treatment. On behalf of Adam, Kim and the entire team, thank you for choosing us — we look forward to seeing you again in the future! Warm wishes, Team Worcester & Stratford Hearing Centres
Posted 4 months ago
Maariyah was excellent when removing earwax. This is the second time I’ve come for an appointment and everyone is friendly and welcoming. I would highly recommend!
Helpful Report
(Stratford Hearing Centre) - Posted 4 months ago
Dear Sian, thank you for your wonderful 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Maariyah provided excellent service during your earwax removal appointment, and that our team made you feel welcome. Your recommendation means the world to us. On behalf of Maariyah and the entire team, thank you for choosing us for your hearing care!
Posted 4 months ago
Able to fit in an extra quick appointment to review my hearing aids. Seen within a few days of asking at a time convenient for me with my usual audiologist and issue solved on the day. All part of the service at no additional cost. Friendly and professional as usual. Love the sweets in reception!
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Natasha, thank you for your wonderful 5-star review of Worcester Hearing Centre! We're so pleased we could accommodate your appointment quickly and resolve the issue on the same day. Our team strives to provide friendly and professional service—it's great to hear you appreciated that! As for the sweets—you're very welcome! On behalf of Alex and the team, thank you for your continued trust in us. We look forward to seeing you at your next appointment.
Posted 4 months ago
Would not hesitate in recommending Worcester Hearing Centre for anyone having issues with their hearing/hearing aids. From first contact with Alex I felt reassured that I was dealing with someone who was extremely knowledgeable and who also had a clear understanding of the issues arising from hearing loss. Following a detailed and comprehensive hearing assessment, Alex advised what options were available and gave objective advice on the best solution - no pressure selling - together we arrived at the best solution for me…so far so good, very pleased with the improvement my new hearing aids are providing.
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Pat, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re delighted to hear that your experience with Alex and our team was both reassuring and informative. We take great pride in our comprehensive hearing assessments and in finding the best hearing solutions to suit your needs. We're thrilled that you're pleased with the improvement your new hearing aids are providing! We look forward to continuing to support you on your hearing care journey.
Posted 4 months ago
I went to Worcester Hearing Centre because my left ear was clogged, and I couldn’t be happier with the results! From start to finish, the entire team was incredibly professional and friendly. Tom and the reception staff made me feel comfortable and well-informed throughout the whole process. The procedure itself went smoothly. My hearing has improved significantly I highly recommend Worcester Hearing Centre to anyone in need of expert ear care. Thanks again to Dan and the reception staff for the help!
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Harvey, thank you for your fantastic 5-star review of Worcester Hearing Centre! We are overjoyed to hear about your positive experience and that our team could make you feel comfortable and well-informed. It’s wonderful to know that your hearing has improved significantly after your visit. Your recommendation means so much to us, and we truly appreciate your kind words for Tom and our reception staff. Thank you for choosing us for your hearing care! Warm wishes, Team Worcester & Stratford Hearing Centres
Posted 4 months ago
I've been coming to Worcester Hearing Centre for 10 years and i must say, the service has always been outstanding. I have recommended many people to the centre whom have all said the same thing. Thank you to all at the centre.
Helpful Report
Posted 5 months ago
Dear Harry, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We are very grateful for your loyalty over the past 10 years and thrilled to hear that you've consistently received outstanding service. Your recommendations mean the world to us, and we appreciate your kind words about our team. Thank you for trusting us with your hearing care needs. We look forward to seeing you again in the future!
Posted 4 months ago
I had been struggling with hearing aids for a long time finding that none of them worked for me. I was eventually referred to an ENT specialist who referred me to Worcester Hearing where I met Alex. I had photos taken of my ears which no one else had done and which showed that I have very narrow tubes and the other hearing aids simply didn’t fit. Alex had some made and the next time I saw him I could hear! I had a bit of difficulty getting them in but feel more confident with that now. They have made such a difference now that I can hear people and telephone conversations. A very big thank you Alex
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Eileen, thank you for your amazing 5-star review! We are so glad to hear that your experience with Alex and our team at Worcester Hearing Centre made such a positive difference in your hearing journey. Your appreciation for Alex’s care truly warms our hearts! Thank you for choosing us, and we’re here to support you every step of the way! We look forward to seeing you at your next appointment.
Posted 4 months ago
It's a really nice and Polit Professiona Company explaining everything making sure I understood everything I honestly couldn't Recommend this company high enough they are really that good Anthony
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Anthony, thank you for your 5-star review of Worcester Hearing Centre! We are thrilled to hear that you found our team professional and that we were able to ensure your understanding throughout your visit. Your recommendation truly means the world to us—we're dedicated to providing the best care possible. We look forward to seeing you again in the future!
Posted 4 months ago
Ok, so far I have had the most excellent attention from Alex Eaves who is the most knowledgeable person I have come across in auditory circles. Keep up the good work. Also your reception staff are most attentive and always ask if I would like a tea or coffee, a nice touch.
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Chris, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex's knowledge and care made such a positive impression on you. It's great to know that our reception staff could add a nice touch to your visit as well. Thank you for trusting us with your hearing needs. We look forward to seeing you at your next appointment.
Posted 5 months ago
Excellent service had no hearing in my left ear over the weekend I purchased numerous ear wax removal medical items but none worked -Alex identified the problem the wax deep inside and with his effects it all sorted . A massive thank you. John Barrie-Smith
Helpful Report
Posted 5 months ago
Excellent service had no hearing in my left ear over the weekend I purchased numerous ear wax removal medical items but none worked -Alex identified the problem the wax deep inside and with his effects it all sorted . A massive thank you. John Barrie-Smith
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear John, thank you for your 5-star review of Worcester Hearing Centre! It’s always our goal to provide the best care possible, and your kind words truly mean a lot to us. On behalf of Alex and the whole team, thank you for choosing us as your hearing care provider.
Posted 5 months ago
It's been quite a journey these past three years .. with several previous audiology teams and considerable support from ENT departments at WRI and QE Birmingham .. but Alex EAVES (at Worcester Hearing Centre) made my day happy .. nay ecstatic .. by allowing me to hear my darling wife Penny's real voice (rather than a robot) .. within 45 minutes of my first appointment at the Worcester HEARING Centre. And much more to come I'm sure! WOW!! So many previous customers have referred to his confidence .. calm assurance and easy going manner. I'm already looking forward to our next meet .. He was so truly deserving (and appreciative) of my Irish Hug! THANK YOU Alex and Co.!! AKindaMagic
Worcester & Stratford Hearing Centres 5 star review on 21st July 2025
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Mike, thank you for your heartfelt 5-star review of Worcester Hearing Centre! We’re over the moon to hear about your experience with Alex and how he helped you reconnect with the world around you. It’s truly rewarding for us to know that we can make such a significant impact on our clients' lives. We appreciate your kind words about Alex's calm assurance and welcoming nature. We can’t wait to see you again for your next appointment! We are always here to help you on your journey to better hearing.
Posted 5 months ago
Excellent service at the Worcester centre, friendly welcome on reception, and Adam did a great job of explaining the process step by step and ensuring I was comfortable throughout. Would definitely recommend.
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Hannah, thank you so much for taking the time to leave a 5-star review of Worcester Hearing Centre! Your recommendation means the world to us, and we're so glad you had a positive experience. Thank you for choosing us as your hearing care provider!
Posted 5 months ago
I had an ear wax removal service done with Laura at Stratford branch. She was very efficient and friendly. She explained me well during all the procedure which made me comfortable.
Helpful Report
(Stratford Hearing Centre) - Posted 5 months ago
Thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Laura made your ear wax removal experience comfortable and pleasant. It’s wonderful to know that her friendly presence and clear explanations helped you feel at ease during the procedure. Thank you for trusting us with your hearing care. We look forward to welcoming you back anytime!
Posted 5 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 330 reviews