Worcester & Stratford Hearing Centres Reviews

5.0 Rating 130 Reviews
100 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 130 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
I have had hearing aids but as my hearing worsened, they became increasingly unsatisfactory and I was resigned to increasing deafness. A friend then recommended Worcester hearing Centre. Alex spent two hours analysing my hearing and using my existing hearing aids to see whether there could be an improvement. We decided there were better hearing aids Alex also determined that because of my internal ear structure , i needed personal ear moulds on new hearing aids. When the new hearing aids arrived he spent time testing them in my ears, both in the consulting room and outside near traffic. He also advised me to spend more time listening to different sounds and in different environments as I needed to train my hearing now I had effective aids A fortnight later he tested and adjusted from my experience. This level of personal attention and continuing assessment was new to me and made a huge difference.
Helpful Report
Posted 2 months ago
Dear Susan, thank you so much for writing a lovely review of Worcester Hearing Centre. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are delighted that we were able to assist you in finding better hearing aids and improve your overall hearing. Our dedicated team is committed to providing personalised care and ensuring that our clients receive the best possible solutions for their hearing needs. We always strive to offer a comprehensive assessment and individualised attention to each of our clients. Once again, thank you for choosing Worcester Hearing Centre and for sharing your experience with us. We are always here to support you every step of the way on your journey to better hearing.
Posted 1 week ago
I have been very impressed with The Hearing Centre at Stratford-upon-Avon. I had tried various high street opticians offering a hearing service but was not impressed - they always were intent to sell me two hearing aids. I only have a deficit in one ear! In the end the NHS fitted me with one hearing aid but I felt I needed something more state of the art. Laura at the Hearing Centre was very professional, gave me a lot time to explain the various assessments she made and tests and why she was recommending the certain type of hearing aid. I then returned for a fitting and she made me feel I could return at any stage if I was unsure of anything. I had several appointments where she tested the hearing aid and ‘tweaked’ it each time until I was given a date for my 6 monthly appointment. The hearing quality is superb, the device is very discreet and I just charge it overnight. It suits me very well and the customer service I have received has been first rate; all at a reasonable price. I cannot fault it. It’s made me feel very confident.
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Posted 9 months ago
Dear Carole, we would like to thank you for sharing your experience and for your kind words, on behalf of Laura and the whole team at Stratford Hearing Centre. We are thrilled you have had a lovely experience with us, it is what we strive for. We are always here for all of your hearing needs.
Posted 9 months ago
Amazing service, efficient, friendly staff, Alex was so professional, and seems to be able to remember every small detail of every conversation we’ve had, and although the product was quite expensive it is proving to worth every penny, the after service is also good. Would recommend to any one.
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Posted 1 year ago
Dear Jackie, we are so grateful you took the time to share your experience and leave us a 5 star review. As a team, we all work together to provide excellent hearing care while offering the best customer service, your review reaffirms the hard work we put in everything we do. We look forward to seeing you again.
Posted 11 months ago
After being diagnosed with Otosclerosis fifteen years ago I used NHS hearing aids until I was recommended Stratford Hearing Centre by my brother a few months ago. The NHS had told me that with my level of hearing loss they couldn’t provide me with higher tech hearing aids which were Bluetooth compatible, so I wasn’t very hopeful when I visited Tom and the team for my first appointment. However, I have been blown away by their service, kindness and willingness to help me, and I’m now the very proud owner of the most up to date hearing technology available. For the first time since losing my hearing I can listen to music, audiobooks and my TV very comfortably, directly streamed to my hearing aids. I’m much more comfortable in noisy settings and my tinnitus has lessened considerably. My quality of life has improved far beyond my expectations and I genuinely can’t recommend or thank this wonderful team enough.
Helpful Report
(Stratford Hearing Centre) - Posted 1 year ago
Dear Samantha, we are so happy you have chosen us as your hearing care provider and to be able to help you on your journey to better hearing. We hope you are enjoying all the wonderful sounds you were missing before. On behalf of Tom and the whole team at Stratford Hearing Centre, thank you so much for such a lovely review and for sharing your story. We look forward to seeing you on your next appointment!
Posted 1 year ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 130 reviews