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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 339 Reviews
99 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 339 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Extremely helpful and all questions answered. Very friendly team. Couldn’t wish for a better audiologist in Alex. Wouldn’t go anywhere else.
Helpful Report
(Worcester Hearing Centre) - Posted 4 days ago
Dear Mrs Bromwich, Thank you for your kind 5 star review. We’re thrilled to hear that you found our team extremely helpful and friendly, and that you’re happy with Alex as your audiologist. We truly appreciate your trust and I will pass on your kind comments to Alex and the team! We look forward to seeing you at your next appointment!
Posted 4 days ago
A fabulous and thorough experience! Having had a less than satisfactory free, but cursory, hearing test at a chain company my husband and I were more than willing to pay £45 each for this 2 hour joint appointment with Alex at Worcester Hearing. Alex asked lots of questions to get a full picture of our health and lifestyle and did a variety of tests culminating in a thorough assessment of our hearing. At no point did we feel he was pressuring us to buy anything, and I can guarantee we’ll be going back when we feel the need for a hearing aid. Thank you to Alex and his professional, welcoming team.
Helpful Report
(Worcester Hearing Centre) - Posted 6 days ago
Dear Mrs Webb, Thank you for sharing your wonderful 5 star review. We’re thrilled to hear that you and your husband had a thorough and reassuring experience with Alex, and that you felt supported without pressure. We’re glad the appointment met your needs and that you’d consider returning for future hearing care. We truly appreciate your kind words and will pass them on to Alex and the team. We look forward to welcoming you back when the need arises!
Posted 4 days ago
Excellent service. Always helpful whenever a problem occurs, from earwax removal to changing wax guards. The regular 6 month review is invaluable as you don't always realise when things are not quite up to scratch. Lovely people.
Helpful Report
(Worcester Hearing Centre) - Posted 2 weeks ago
Dear Sandra, Thank you for your wonderful 5 star review of Worcester Hearing Centre. We’re delighted to hear that you’re happy with our service and that our team has been helpful throughout. We agree that the regular 6 month review is invaluable, and we’re glad it’s been beneficial for you. We really appreciate your kind words, I will pass them on to Alex and the team. Thank you! We look forward to seeing you at your next appointment!
Posted 2 weeks ago
I’d highly recommend this hearing centre. Alex has been professional, patient, and very knowledgeable, always taking the time to explain things clearly. The staff are friendly and helpful, and appointments run smoothly. My hearing aids have made a real difference to my daily life, and they were fitted and adjusted perfectly to my needs. Overall, a great experience and excellent care from the whole team.
Helpful Report
(Worcester Hearing Centre) - Posted 2 weeks ago
Dear Alice, Thank you for your wonderful 5 star review of Worcester Hearing Centre. We’re delighted to hear that Alex was professional, patient, and knowledgeable, and that the staff were friendly and appointments ran smoothly. It’s great that your hearing aids have made a real difference and were fitted and adjusted to your needs. We truly appreciate your kind words and your recommendation and taking the time to leave us a review. We look forward to seeing you at your next appointment!
Posted 2 weeks ago
I was recommended The Hearing centre by my consultant. The care and professionalism given to me by Alex and the team is unbelievable. The attention to detail, the thorough examination through to the fitting of my hearing aids has been nothing but first class. The follow up care is outstanding and nothing is too much trouble for them. I was particularly impressed as I have a neurological condition that has affected my hearing loss and Alex spent time researching this and getting me the best care he could. I cannot recommend the Hearing Centre enough and I want to thank them for the care and attention I receive.
Helpful Report
(Worcester Hearing Centre) - Posted 3 weeks ago
Dear Deborah, Thank you for your wonderful 5 star review of Worcester Hearing Centre. We’re delighted to hear that Alex and the team provided such thorough care and that the service was outstanding. We truly strive to deliver the best service we possibly can. I’ll be sure to pass your kind words on to Alex and the team. We’re grateful for your trust and your recommendation. We look forward to seeing you at your next appointment!
Posted 3 weeks ago
Excellent service, very thorough initial hearing test with full explanations given for the options available. The fitting and follow-up appointments have been most helpful making familiarisation with the product seamless and adapting to my hearing aids has been problem-free, most successful. I can highly recommend. The difference it has made to daily life is wonderful, it is a joy being able to hear clearly again.
Helpful Report
(Stratford Hearing Centre) - Posted 3 weeks ago
Dear Karyn, Thank you for your wonderful 5 star review. We’re delighted to hear that you found our service thorough and helpful, and that the fitting and follow-up have made adapting to your hearing aids seamless and successful. Your kind words mean a lot to us, I will be sure to pass them on to Maariyah and the team. We’re grateful for your recommendation! We look forward to assisting you at your next appointment.
Posted 3 weeks ago
Hearing problems? Then I can fully recommend Worcester and Stratford Hearing Centres. From the moment I walked up to reception I was made welcome and offered a hot drink. When I met my consultant (Alex, by the way) he too was warm and welcoming, very professional, understanding and very efficient. I found the whole experience a joy. Cannot fault the service offered and received. Worth the five stars given.
Helpful Report
(Worcester Hearing Centre) - Posted 4 weeks ago
Dear Philip, Thank you so much for your wonderful 5 star review. We’re delighted that you had such a warm, welcoming experience from the moment you arrived and that Alex and our team could make the process feel smooth and efficient. We’ll be sure to pass your kind words on to Alex and the reception team. Your recommendation means so much to us, thank you. We look forward to seeing you at your next appointment!
Posted 4 weeks ago
I've been a customer of the Worcester hearing centre for 5 years, I started attending on the recommendation of a family member when my hearing was deteriorating and the NHS service was very insufficient for my needs, It was the best decision I could have made, my new Phonak hearing aids were superb and far superior to anything I'd been given in the previous 10 years under the NHS, I suddenly felt in contact with people again, being able to converse in restaurants and other noisy environments, I have regular schedule appointments for checking that all is working well and anytime in-between appointment I am able to get immediate help to fix earwax problems or for service and adjustments to my hearing aids, I could not find another high street practice that can offer the state of the art service that Worcester Hearing centre provides, In particular I'm very grateful for the help of the dedicated staff on reception and to Alex my Audiologist for his dedication and commitment,
Helpful Report
(Worcester Hearing Centre) - Posted 4 weeks ago
Dear Mr Davies, Thank you so much for your fabulous 5 star review! We’re thrilled to hear that we’ve made a real difference for you over the past five years and that you’re enjoying clearer conversations. Your kind words about Alex and our reception team mean a great deal to us, and I will be sure to pass them on. We strive to offer and deliver a high standard of service, and we’re delighted to hear that you are experiencing this through our regular follow up appointments, as well as the support provided to you in between visits. We look forward to continuing to assist you in the future!
Posted 4 weeks ago
Efficient. Friendly. Helpful. I can confidently recommend the Hearing Centre
Helpful Report
(Stratford Hearing Centre) - Posted 1 month ago
Dear SL, Thank you for your 5 star review of Stratford Hearing Centre. We’re delighted to hear that you found our team friendly and helpful, and that you would confidently recommend us. We truly appreciate your kind words and look forward to assisting you at your next appointment. I will pass on your comments to our team - they mean so much to us, thank you!
Posted 1 month ago
First class friendly and personal service.
Helpful Report
(Worcester Hearing Centre) - Posted 1 month ago
Dear Jean, Thank you for your fantastic 5 star review of Worcester Hearing Centre. We’re delighted to hear you experienced a first-class, friendly and personal service. It’s wonderful to know you’re happy with the care you receive from us. We truly appreciate your kind words and look forward to welcoming you back to your next appointment!
Posted 1 month ago
Fantastic service, wonderful staff and thoroughly professional in a building in Worcester City Centre with a lot of character. All round excellent experience and I can hear again 😊 Many thanks, Gerry Vahey.
Helpful Report
(Worcester Hearing Centre) - Posted 2 months ago
Dear Gerry, Thank you for your fantastic 5 star review. We’re delighted to hear that you had a wonderful experience with fantastic service, friendly staff, and a thoroughly professional approach. It’s wonderful to know you can hear again and that you had an excellent experience. We truly appreciate your kind words and look forward to assisting you again in the future.
Posted 2 months ago
Excellent and informative service. Friendly staff who explain everything in a clear way. All questions answered with courtesy. A very welcoming place ro visit.
Helpful Report
(Worcester Hearing Centre) - Posted 2 months ago
Dear Denise, Thank you for your wonderful 5 star review. We’re delighted to hear that you found our service excellent and informative, and that our friendly staff explained everything clearly and answered your questions with courtesy. We truly appreciate your feedback and look forward to assisting you again in the future!
Posted 2 months ago
Excellent service over the last 5 years. Never pushy, just helpful. Great introduction to using my hearing aids, much better than family members have experienced at the big chain stores. Highly recommended.
Helpful Report
(Worcester Hearing Centre) - Posted 2 months ago
Dear Tracey, Thank you so much for your kind 5-star review of Worcester Hearing Centre. We’re thrilled to hear that our service over the years has been helpful and that you’ve found your introduction to using your hearing aids to be a positive experience. It’s wonderful to hear we’ve stood out from your previous experiences with other providers, and we truly appreciate your recommendation. We look forward to seeing you at your next appointment!
Posted 2 months ago
I have been going to Worcester Hearing Centre for about three years and have always found the receptionists welcoming and friendly and Laura & Adam very knowledgeable and thorough.
Helpful Report
(Worcester Hearing Centre) - Posted 2 months ago
Dear Janet, Thank you so much for your kind 5-star review. We’re delighted to hear that you’ve had a positive experience at Worcester Hearing Centre for the past three years, and that our receptionists, Laura, and Adam have been welcoming, knowledgeable, and thorough. We truly appreciate your feedback and look forward to assisting you again in the future!
Posted 2 months ago
Excellent service from all the staff Highly recommended
Helpful Report
(Worcester Hearing Centre) - Posted 2 months ago
Dear David, thank you for your wonderful 5-star review. We’re thrilled to hear you experienced excellent service from all the staff and that you would highly recommend us. We truly appreciate your kind words and look forward to assisting you again in the future. We look forward to seeing you at your next appointment!
Posted 2 months ago
Excellent service throughout the whole process of testing and fitting hearing aids. Everything was thoroughly explained and I had complete confidence in the advice given. I never felt rushed or pressurised. Adam was always so cheerful and truly listened and remembered all we talked about. I highly recommend.
Helpful Report
(Worcester Hearing Centre) - Posted 2 months ago
Dear Elaine, Thank you for your wonderful 5-star review of Worcester Hearing Centre. We’re thrilled to hear that the testing and fitting process was excellent and that Adam’s cheerful, attentive approach helped you feel confident and not rushed. We truly appreciate your recommendation and look forward to welcoming you back at your next appointment.
Posted 2 months ago
My first time with Laura. I was a little unsure what to expect. No need to be concerned, my experience was great. Very professional very knowledgeable and had some great tips for me to try at home. Wouldn't go anywhere else.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Jayne, Thank you so much for your wonderful 5-star review of Worcester Hearing Centre. We’re truly delighted to hear that your first experience with Laura was such a positive one. It means a great deal to us that you found her professional, knowledgeable, and supportive - and that she gave you some tips to use at home! We really appreciate your kind words and your confidence in returning to us. We look forward to welcoming you back at your next appointment.
Posted 2 months ago
My hearing is perfect. Probably in no small part due the care I receive, usually once a year, in dealing with ear wax removal and ear drum inspection. Apparently the shape of my ear canals is ‘challenging’! Today I saw Laura again. She is knowledgeable, professional , gentle and efficient. I have complete trust that I will always receive good care and treatment and would not hesitate to recommend this centre and it’s lovely friendly and helpful staff.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Christine, Thank you so much for your wonderful 5-star review of Worcester Hearing Centre. We’re delighted to hear how well Laura looked after you, and that her knowledgeable, professional, and gentle care made you feel comfortable and supported. Your trust means the world to us. We’ll make sure Laura and the whole team hear your lovely words. We can’t wait to welcome you back at your next appointment!
Posted 2 months ago
When I decided I needed hearing aids I chose an independent specialist and Worcester Hearing Centre was recommended by a friend. The entire journey with this company from the initial hearing assessment to supplying the aids and several after care appointments has been excellent top quality service. I wasn’t sure I would cope with aids all day every day but thanks to Alex’s and the rest of the staff I now have my hearing back Thanks to everyone Well Done Regards Dave Broughall.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Dave, thank you for your fantastic 5-star review of Worcester Hearing Centre. We are so delighted to hear about your excellent experience from start to finish! It’s wonderful that Alex and the team could support you in getting your hearing back and making the transition to wearing hearing aids comfortable. Your kind words reflect exactly what we strive to achieve for all our clients. Thank you for trusting us with your hearing needs and sharing your experience!
Posted 3 months ago
Excellent service once again for ear wax removal. Very professional service with all the latest technology. Would not go anywhere else.
Helpful Report
(Worcester Hearing Centre) - Posted 3 months ago
Dear Julia, thank you for your excellent 5-star review of Worcester Hearing Centre. We’re thrilled to hear that you had such a professional experience with our ear wax removal service! It's great to know that our advanced technology and dedicated team keep you satisfied. Your trust in us means everything. We look forward to seeing you again soon!
Posted 3 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews