Worcester & Stratford Hearing Centres Reviews

Name: Worcester & Stratford Hearing Centres
Address: 5, Corn Market, Worcester, 5, Corn Market, Worcester, Worcestershire
Rating: 4.98

5.0 Rating 127 Reviews

100 %

of reviewers recommend Worcester & Stratford Hearing Centres

5.0

Based on 127 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot speak highly enough of this wonderful establishment in Worcester. Kim was extremely helpful and friendly, sorted out and fixed the problem with my elderly father's hearing aid within 5 minutes of arriving in the shop!! Her colleague Michelle was just as charming and helpful. Very modern, ultra clean and friendly shop to visit. Highly recommend.”

Helpful Report

Posted 2 days ago

“Laura did an excellent job on ear wax removal. The procedure was quick and painless and the customer service was fantastic.”

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Posted 5 days ago

“Very pleased with the help given by Michelle & Kim, and thanks to Laura for sorting out my hearing, thank you!”

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Posted 1 week ago

“Really pleased to see Maariyah today and to be able to hear more clearly.”

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Posted 1 week ago

“I have been using Stratford Hearing Centre for a while now as I do suffer from ear wax build up. Each time, the greeting and service from walking in to leaving has been first class. It is sometimes hard to hear the "hello" on the way in, but I always hear the "goodbye" on leaving! What more could you ask for!!!”

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Posted 2 weeks ago

“I am in my early 70's and I had experienced a head injury a few years ago and had become worried that the impact against one ear may have caused a problem. I was experiencing increased Tinnitus and some hearing problems in certain situations. Having delayed pursuing it, as I wasn't quite sure which professional route to take, I finally went for a free hearing test at another venue, which left me reassured that there was no obvious damage but that I did indeed have a hearing problem. I was offered follow up and a choice of what to do about hearing aids but was not confident with the service offered. I am an organist, I Chair meetings and I have a very busy social life so I asked a fellow organist whom I knew wore hearing aids. He recomended the Worcester Hearing Centre and I had already found it on-line. I was given an appointment with Alex quite quickly and I have never looked back! I had not realised how the stress over this had built up and after my first session with Alex it felt like a huge weight had been lifted. He was kind, considerate, very professional and understanding. The reception and staff were welcoming in a calm, relaxed environment and I knew I was going to be looked after. It was a learning curve, initially a little challenging as the first set of aids were not right for me, but with such quiet professional support and guidance, my life has changed over the weeks and I am now confident in all situations. Alex took great care to set up my hearing aids and my use of them in different circumstances and my organ playing has been greatly enhanced. Also, I don't notice the Tinnitus any more when wearing them! Most of the time I forget I am wearing them! Don't hesitate if you think you have a problem. I can thoroughly reccomend this Centre and a huge thank you to Alex.”

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Posted 3 weeks ago

“I had my ears cleaned at Stratford yesterday and I couldn't have asked for better care and service, not only did they fit me in really quickly, but they were very kind, gentle with the treatment and thorough. It was also reasonably priced for the service. Very impressed with their professionalism and approachability, I shall definitely be using them again. Highly recommended.”

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Posted 3 weeks ago

“I had been functioning poorly as a teacher, missing crucial bits of student questions, functioning poorly too in conversations at home, drifting through misunderstood TV programmes and pretending to laugh at jokes with friends. “Time to move on to serious quality hearing aids” my wife said. I approached one chain offering such hearing aids at a discounted price. The next few weeks were a huge disappointment with inadequate measurement and fitting and a run of cancelled appointments which infuriated me after a large expenditure and little obvious benefit. I switched to Alex Eaves at the Worcester Hearing Centre. He offered me the same quality hearing aids but without the discount. The improvement was immediate. He also recognised that I had a serious fungal infection in both ears, one that was casually passed over by my previous audiologist. He thoroughly cleaned them and removed wax in my ears before analysing the frequencies for which my hearing was deficient. He provided pictures for my GP to prescribe a spray for the complete eradication of the infection. The process took a little while, but my hearing improved every time I saw him, with no deterioration in-between visits. Alex was flexible with appointments to suit my timetable. There was never a question of him not being able to accommodate me, no late cancellations, or prolonged waits for a new appointment. He was able to meet all my needs without bringing in some ‘specialist’, he was competent in all procedures. Had I called in completely on spec he assured me that other staff were fully trained to help. The atmosphere at the Centre was relaxed, but professional. The staff were warm and friendly throughout. Alex recognised me whenever I appeared, and was fully cognisant of where we were in my progress. His manner was always confident with a way of keeping me informed at each step with whatever he was doing. I would strongly recommend Alex and the Worcester Hearing Centre to anyone with hearing needs. A quality hearing aid is of no use without a quality team to support it.”

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Posted 4 weeks ago

“Very proffesional and thorough, the whole process from start to finish was well conducted. A really nice welcoming team.M.y proffesional Adam was excellent and explained every detail in a clear and understanding way. I would not hesitate to reccomend them.”

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Posted 4 weeks ago

“Over the last two years or so , I have been to the Stratford Hearing Centre twice for ear wax removal and each time the service has been impeccable. So when I was finally persuaded (reluctantly! ) by my wife that my hearing was getting worse ,she made an appointment for me again at Stratford. Thank goodness she did! I saw Adam who has proved to be an absolute gem. He took me through the very comprehensive testing process , explaining everything as we went along and cheerfully answering all my stupid questions. From initial testing to fitting my hearing aids and ensuring everything was as it should be through (so far ) three further follow up sessions Adam has been a wonderful guide . He is highly professional , patient and , importantly , friendly and personable. These are priceless qualities when dealing with someone like me who initially found it very difficult to admit to any hearing loss at all!! I have no hesitation whatsoever in recommending the Stratford Centre to anyone with a hearing problem. Thankyou Adam . I am immensely grateful for your help.”

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Posted 1 month ago

“My experience at Stratford was of a thoroughly professional yet friendly and personal service. Maariyah was excellent, explaining what was happening at every step of the process in progressing from initial assessment through delivery, fitting and evaluation period. I cannot fault the service I received; this is a "Premiership" outfit and Maariyah is a star player. After an unsatisfactory experience at an other supplier two years ago, my faith was restored by the team at Stratford. Thank you.”

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Posted 1 month ago

“Do not suffer in silence, Maariyah and her team at Stratford Hearing Centre are professional and friendly, and support you all the way , from wax removal, hearing test, and fitting of hearing aids.I can now hear my wife all the time, no excuses now! Technology is amazing, and they are so discreet.Aftercare is of such a high standard.Thank you to every one at Stratford Hearing Centre.”

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Posted 1 month ago

“Adam was very informative and professional. Really feel I’m in good hands! The level of technology is amazing. Aftercare is excellent and I have no hesitation in recommending Stratford Hearing Centre.”

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Posted 1 month ago

“Worcester Hearing Centre has changed my life, especially Laura who helped me to choose the ideal hearing aids to suit my particular situation. All the staff are so helpful and friendly and greeted us with a cup of tea when we first went in. I can now hear the birds singing! Amazing! Thank you so much.”

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Posted 1 month ago

“Adam was extremely friendly and efficient. He diagnosed my hearing problems and explained the hearing aids I needed. In fact everything was explained step by step and the aftercare was excellent. I feel that the ‘package’ I bought was well worth the money. The receptionists are friendly and efficient, and I enjoy the bowls of sweets provided!”

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Posted 1 month ago

“I just wanted to say a huge thank you to Tom and the team at Worcester Hearing Centre for helping me with my new Hearing Aids. They are incredible, there's so much more depth and clarity in the sound, it has improved my overall quality of life! (Probably one of the best purchases I've ever made!!) As a profoundly deaf person, I have been attending there for the past 18 years, and I always know I'm in good hands. The level of detail, knowledge and care is absolutely exceptional. Even after receiving my new hearing aids - they would check in and keep close contact to ensure I'm getting on well with them. I can't praise them enough. Highly recommended.”

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Posted 1 month ago

Dear Edward, thank you so much for your glowing 5-star review of Worcester Hearing Centre! We are truly grateful for your kind words and for taking the time to share your experience with us. We're thrilled to hear that your new hearing aids have made such a positive impact on your life. It's fantastic to know that you are enjoying a greater depth and clarity in sound, ultimately enhancing your overall quality of life. We're honoured that you consider this purchase to be one of the best you've ever made! We aim to provide exceptional care and attention to all our patients, and it's heartwarming to hear that you always feel you're in good hands. Rest assured that our team will continue to be there for you on your journey to better hearing. Thank you once again for your kind recommendation. We genuinely value your feedback and your support. We look forward to seeing you at your next appointment!

Posted 1 month ago

“Attended for ear wax removal appointment. Warm, friendly welcome received from reception and excellent service from audiologist Laura who explained the procedure throughout. Thank you.”

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Posted 1 month ago

Dear Roz, thank you so much for taking the time to give us a 5-star rating for Worcester Hearing Centre! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted that you enjoyed your ear wax removal appointment with us. It's fantastic to know that you received a warm and friendly welcome from our reception team and that audiologist Laura provided you with excellent service. We strive to make every visit as comfortable and informative as possible. Once again, thank you for your kind words and for choosing us as your hearing care provider. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future.

Posted 1 month ago

“Thorough, professional and friendly. Everything explained carefully. Happy to recommend.”

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Posted 1 month ago

Dear Simon, thank you so much for your outstanding 5-star rating of Worcester Hearing Centre! We are thrilled to hear that our services were thorough, professional, and friendly. Your recommendation means the world to us. We sincerely appreciate your support and trust in our team. If you ever need anything in the future or have any further questions, please don't hesitate to reach out. We are here to assist you. Once again, thank you for taking the time to share your positive experience. We look forward to seeing you at your next appointment.

Posted 1 month ago

“I have had hearing aids but as my hearing worsened, they became increasingly unsatisfactory and I was resigned to increasing deafness. A friend then recommended Worcester hearing Centre. Alex spent two hours analysing my hearing and using my existing hearing aids to see whether there could be an improvement. We decided there were better hearing aids Alex also determined that because of my internal ear structure , i needed personal ear moulds on new hearing aids. When the new hearing aids arrived he spent time testing them in my ears, both in the consulting room and outside near traffic. He also advised me to spend more time listening to different sounds and in different environments as I needed to train my hearing now I had effective aids A fortnight later he tested and adjusted from my experience. This level of personal attention and continuing assessment was new to me and made a huge difference.”

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Posted 1 month ago

“My recent visit to Stratford Hearing Centre for a de-waxing procedure was its usual delight at the courtesy, care and competence displayed by Laura and Penny. My thanks to you both.”

Helpful Report

Posted 1 month ago

Dear Simon, thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your kind words and feedback about your recent visit to Stratford Hearing Centre. It is truly our pleasure to provide you with excellent service and ensure that you feel well taken care of. Laura and Penny are both highly skilled professionals who always aim to exceed our customers' expectations. Your appreciation for their courtesy, care, and competence means a lot to us. We will make sure to pass on your thanks to Laura and Penny, as it will undoubtedly bring smiles to their faces. Thank you for trusting us with your hearing health needs.

Posted 1 month ago

Worcester & Stratford Hearing Centres is rated 5.0 based on 127 reviews