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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 339 Reviews
99 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 339 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Very welcoming environment. Reception were great, clear advice and were flexible with rearrangement. My specialist, Alex, was also very clear in explaining the procedure and it was done within 10 minutes. I’m very happy with the experience overall.
Helpful Report
(Worcester, WR1 2DR) - Posted 7 months ago
Dear Nathan, thank you for your 5-star review of Worcester Hearing Centre! We’re delighted to hear that you felt welcomed and well-supported throughout your visit. It's wonderful to know that Alex explained everything clearly and that your procedure went smoothly. Your satisfaction means the world to us! Thank you for choosing us for your hearing needs. We look forward to seeing you again soon!
Posted 7 months ago
I was a little nervous on my arrival , because of a previous experience I’d had at another place , not at Stratford Hearing . But I needn’t have worried, it was all very reassuring, explained beautifully,I would thoroughly recommend Stratford Hearing . Many thanks .
Helpful Report
(Stratford Upon Avon, CV37 6NF) - Posted 8 months ago
Dear Janet, thank you for your lovely 5-star review of Stratford Hearing Centre! We are so glad to hear that your experience with us was reassuring and enjoyable, especially after your previous encounter elsewhere. Your recommendation truly warms our hearts, and we strive to provide the best service possible for all our clients. Thank you for trusting us with your hearing care. We are always here for all of your hearing needs!
Posted 7 months ago
Many thanks to Adam for his patience and skill in treating my deafness in one ear. I’ve been using the Hearing Centre for years and they’ve never let me down.
Helpful Report
(Worcester, WR1 2DR) - Posted 8 months ago
Dear Stephen, thank you for your fantastic 5-star review of Worcester Hearing Centre! We are so pleased to hear about your positive experience with Adam and appreciate your trust in us over the years. It’s our mission to provide the best care possible, and your kind words are a wonderful affirmation of our efforts. Thank you for choosing us as your hearing care provider. We look forward to seeing you for your next appointment!
Posted 7 months ago
Always a pleasure to visit WHC. From the cordial welcome of the ladies on Reception, to the very professional attention and advice of Laura, I have nothing but praise. Value for money is guaranteed. Cannot praise or recommend highly enough.
Helpful Report
(Worcester, WR1 2DR) - Posted 8 months ago
Dear Robert, thank you for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that you consistently have a pleasurable experience with us, from our welcoming reception to Laura’s professional care and advice. Your kind words affirm our commitment to providing exceptional service and hearing care. Thank you for your recommendation! We look forward to welcoming you back on your next visit!
Posted 7 months ago
I have been going to Stratford Hearing Centre for ear wax removal for several years and can thoroughly recommend them. Laura, who carried out the procedure for me this week, was very professional and pleasant and made the whole experience comfortable and relaxed. Reception staff are also very attentive.
Helpful Report
(Stratford Upon Avon, CV37 6NF) - Posted 8 months ago
Dear Linda, thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We are delighted to hear that your experience with Laura was professional and comfortable, and that our reception staff made you feel attended to. Your recommendation means the world to us, and we are committed to making every visit a positive one. Thank you for trusting us with your ear care. We look forward to seeing you again!
Posted 7 months ago
I can thoroughly recommend the Worcester Hearing Centre. As part of the 5 year package I returned for a 6 month check up today and just a small alteration was necessary to make my hearing aids even better. Alex performed a Real Ear Measurement in order to fine tune the settings. He also removed a little wax from one ear which was painless and quick. I have been delighted with my aids which use AI in noisy environments to cut out background noise. I can honestly say this has hugely improved my life, I no longer have to think about where I should sit in a cafe for example, when meeting friends. Going to the theatre, concerts and even streaming music is much more enjoyable. From my first visit Kim and Alex have explained everything clearly and I could not be more impressed with the standard of care I have received. Thank you.
Helpful Report
Posted 8 months ago
Dear Philippa, thank you so much for your glowing 5-star review of Worcester Hearing Centre! We are delighted to hear that your experience with us has been so positive and that Alex was able to enhance your hearing aids during your check-up. It’s wonderful to know how much the AI feature has improved your daily life, allowing you to enjoy outings with friends and performances without worry. We truly appreciate your kind words about Kim and Alex, as our team is committed to providing clear communication and exceptional care every step of the way. Thank you for trusting us with your hearing needs! We look forward to seeing you again soon.
Posted 8 months ago
Whilst on holiday I experienced a problem with one of my hearing aids . On my return, driving through Worcester, I called in and the problem was fixed immediately. All staff are exceptionally friendly, professional and extremely pleasant to customers - it is a joy to visit.
Helpful Report
Posted 8 months ago
Dear Terry, thank you for your 5-star review of Worcester Hearing Centre! We’re so glad to hear that we could assist you promptly after your holiday and that our team made your visit a joyful experience. Your kind words about our friendly and professional staff truly mean a lot to us, and we’re here to ensure your hearing needs are met every time. Thank you for choosing us as your hearing care provider, we look forward to welcoming you back soon!
Posted 8 months ago
Excellent service, efficient and extremely friendly team at Worcester Hearing Centre. Thomas the practitioner kept me informed of every aspect of the procedure and aftercare. I would truly recommend this hearing centre.
Helpful Report
Posted 8 months ago
Dear Jane, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that you found our team to be efficient and friendly, and that Thomas was able to keep you well-informed throughout your experience. Your high recommendation means a great deal to us and reflects the dedication of our team in providing excellent service and care. Thank you for choosing us for your hearing needs! We look forward to seeing you again soon.
Posted 8 months ago
Maariyah at Stratford has provided me with better hearing with fantastic rechargeable hearing aids that have given me back my confidence after wearing NHS hearing aids which have been sufficient but nothing like the service I have received and on going care has been remarkable.
Helpful Report
(Stratford Hearing Centre) - Posted 8 months ago
Dear June, thank you so much for taking the time to write a 5-star review of Stratford Hearing Centre! We are absolutely delighted to hear that Maariyah has been able to enhance your hearing experience with our rechargeable hearing aids. It's heartening to know that her care and support have contributed to restoring your confidence. Your praise for our ongoing service means the world to us! Thank you for trusting us with your hearing needs, we look forward to continuing to support you on your journey to better hearing!
Posted 8 months ago
I have recently had earing aids fitted at the Worcester branch with Laura. All staff there are very friendly and efficient. Laura is very professional and knowledgeable. Everything is exlained in great detail. She is very passionate, has a considerable amount of patience and gives her all to provide a first class service.
Helpful Report
(Worcester Hearing Centre) - Posted 8 months ago
Dear Barbara, thank you very much for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that Laura and our team provided you with a friendly and efficient experience. It's great to know that Laura's professionalism, knowledge, and passion for helping her clients made such a positive impression on you. Your comfort and satisfaction are our top priorities, and we’re glad to have met your expectations. Thank you for choosing us for your hearing needs. We look forward to seeing you again! Warm wishes, Team Worcester & Stratford Hearing Centres
Posted 8 months ago
If you care about getting the best solutions for your hearing needs this is the place! I initially went to Worcester Hearing Centre several years ago and now on my 2nd hearing aid after upgrading to rechargeable. I am currently looked after by Adam who is a great asset to the practice. Everyone is super friendly and welcoming every time I visit. As they are an independent practice there is a much wider choice of hearing aids compared to the big chains.
Helpful Report
(Worcester Hearing Centre) - Posted 8 months ago
Dear Gillian, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We're delighted to hear that you've had such a positive experience with Adam and appreciate the wide choice of hearing aids available to you. Our team is dedicated to providing friendly and personalised service, and it's heartening to know that you've had a great experience at every visit. Thank you for your continued trust in us and for choosing us to help you on your journey to better hearing!
Posted 8 months ago
Great service and treatment from the staff at Stratford hearing, Maariyah and Penny are both really friendly and nothing is too much trouble. Totally recommend
Helpful Report
(Stratford Hearing Centre) - Posted 8 months ago
Dear Sam, thank you so much for your 5-star review of Stratford Hearing Centre! We are thrilled to hear that Maariyah and Penny provided you with friendly and attentive service. Creating a welcoming environment where nothing is too much trouble for our clients is what we strive for, and it’s wonderful to know we hit the mark with you! Thank you for recommending us, and we look forward to continuing to provide you with exceptional hearing care!
Posted 8 months ago
The receptionists, Kim and Michelle were very friendly, welcoming and efficient. I was given useful information about my procedure. Adam, the practitioner was also very friendly and informative and professional and I was very comfortable with how the procedure was explained and expedited. Thank you all for a first class service.
Helpful Report
(Worcester Hearing Centre) - Posted 8 months ago
Dear Lee, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re delighted to hear that Kim and Michelle made your visit welcoming and that Adam provided you with the informative and professional care we aim to deliver. Your comfort during the procedure is incredibly important to us, and it’s wonderful to know we succeeded in making you feel at ease. We truly appreciate your kind words and look forward to continuing to provide you with first-class hearing care in the future!
Posted 8 months ago
I’m now in my 6th year with Alex at Worcester and I’ve recently upgraded to the Oticon Intent hearing aids. Alex suggested that I try the latest Phonak and Oticon models before making my decision. After one month of wearing my new Oticon aids I’ve just had them ‘tweaked’ following a thorough consultation and verification session with Alex. From day one Worcester Hearing Centre has been first class in all aspects - professionalism, welcoming, listening and explaining. All with no high pressure selling. They are a pleasure to deal with and I recommend them without hesitation. If you’re in the Worcester area and you have a hearing issue, don’t waste your time researching other hearing centres, go straight to WHC!
Helpful Report
Posted 8 months ago
Dear Neil, thank you for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that your experience with Alex has been so positive over the years and that you found the process of trying different hearing aids helpful. Providing personalised care and ensuring you feel comfortable and informed is our top priority. Your recommendation means a lot to us, we are grateful you have chosen us as your hearing care provider!
Posted 8 months ago
Put simply, it is the kind of service and attention that customers pretty well used to receive on a daily basis many, many years ago from both private and public establisments and now is rarely if ever seen. Thankfully this company is that rare exception. Long may you continue.
Helpful Report
Posted 8 months ago
Dear Ron, thank you for your exceptional 5-star review of Worcester Hearing Centre! We are truly grateful for your kind words regarding the service and attention you’ve received. It’s heartening to hear that we stand out in a world where such care is often hard to find. Our team is committed to providing the best hearing care and customer support. Thank you once again for taking the time to share your experience with us, and we look forward to continuing to look after your hearing with the same dedication and care!
Posted 8 months ago
My appointments at the Worcester Hearing centre are a pleasure due to the friendly welcome from a super efficient reception team, in a beautifully restored building in the centre of Worcester, and the excellent care provided by Adam.
Helpful Report
(Worcester Hearing Centre) - Posted 8 months ago
Dear Maggie, thank you for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that your appointments have been a pleasure and that our reception team made you feel welcomed. It's fantastic to know that Adam provided you with excellent care, that is exactly what we strive for. Your kind words encourage us to continuously strive for excellence in service. Thank you once again for your support, and we’re here for all your hearing needs!
Posted 8 months ago
It was all brilliant from start to finish
Helpful Report
(Worcester Hearing Centre) - Posted 9 months ago
Dear Emma, thank you so much for taking the time to write a 5-star review of Worcester Hearing Centre! We’re delighted to hear that your experience with us was brilliant from start to finish. Your satisfaction is our priority, and it inspires us to continue providing top-notch service. Thank you once again for your kind words, we are always here for all of your hearing needs!
Posted 8 months ago
I have recently updated my hearing aids through Alex at Worcester Hearing Centre after already having a pair for 5 years, the service has always been exceptional. The new Phonak Sphere hearing aids have made a life changing difference for my social circles. I can't fault anyone at the Centre and would happily recommend them to anybody, in fact, I have done numerous times. Thank you very much to the team.
Helpful Report
(Worcester Hearing Centre) - Posted 9 months ago
Dear Margaret, thank you for your lovely 5-star review of Worcester Hearing Centre! We are overjoyed to hear that your experience with Alex and the team has been exceptional, and that the new Phonak Sphere hearing aids have positively transformed your social life. Your willingness to recommend us to others means the world to us and truly motivates our team. Thank you once again for your kind words, and we look forward to continuing to support you on your journey to better hearing!
Posted 8 months ago
A very friendly and professional team at Worcester. Alex my audiologist always explains everything to me and advises me if i need to do anything different. I know if I have any problems the reception time will always fit me in. Would highly recommend Worcester Hearing Centre.
Helpful Report
(Worcester Hearing Centre) - Posted 9 months ago
Dear Anthony, thank you for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that you found our team friendly and professional, and that Alex has been able to provide you with clear explanations and helpful advice. It's great to know that our reception team is always there to accommodate you when needed. Your recommendation means a lot to us, and we appreciate your trust in our care. We look forward to continuing to support you on your journey to better hearing!
Posted 8 months ago
The team at Stratford hearing centre have been attentive and caring throughout my hearing aid journey, I can now hear better thanks to the help of my hearing aids and care from Maariyah my audiologist and always a warm greeting from Penny on reception.
Helpful Report
(Stratford Hearing Centre) - Posted 9 months ago
Dear Ann, thank you for your fantastic 5-star review of Stratford Hearing Centre! We are delighted to hear that you found our team attentive and caring throughout your hearing aid journey. Maariyah and Penny will be thrilled to know that their efforts made a positive impact on your experience. Your feedback is invaluable, and we truly appreciate your trust in us as your hearing care provider. We look forward to continuing to support you in your journey to better hearing!
Posted 8 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews