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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 339 Reviews
99 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 339 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Laura was truly exceptional in conducting my hearing tests and the previous week in extracting wax. Her professionalism, efficiency and warm service manner were first class. She took time to explain everything and to answer my questions. The reception team were also excellent in conducting the appointment booking process and the welcome on arrival.
Helpful Report
(Stratford Hearing Centre) - Posted 10 months ago
Dear Geoffrey, thank you for your wonderful 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Laura provided you with exceptional service during your hearing tests and earwax removal. Her dedication to professionalism and warm service truly reflects our commitment to quality care. It’s wonderful that you felt well-informed throughout the process, and that our reception team made your experience seamless from start to finish. We appreciate your kind feedback and support, and we’re always here to assist you on your journey to better hearing. Thank you for choosing us as your hearing care provider!
Posted 10 months ago
I love these hearing aids, unobtrusive and easy to use and a joy to hear properly. The service given at Worcester by Alex and team is excellent. Both patient and understanding. I cannot fault it.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Roberta, thank you for your kind words and 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you love your hearing aids and find them unobtrusive and easy to use. It’s truly wonderful that you’re enjoying the joy of hearing properly again! Your praise for Alex and our team reflects our commitment to providing bespoke hearing care. We sincerely appreciate your kind feedback and are always here to support you on your hearing journey. Thank you for choosing us!
Posted 10 months ago
Thank you Maariyah and the team at Stratford hearing centre, for your help and kindness, you have changed my life so much, so lovely to play my music and hear clearly again.
Helpful Report
(Stratford Hearing Centre) - Posted 10 months ago
Dear Veronica, thank you for your wonderful 5-star review of Stratford Hearing Centre! We’re overjoyed to hear that Maariyah and our team have made such a positive impact on your life. It’s truly heartwarming to know you can enjoy your music and hear clearly again. Your kind words reflect our commitment to providing exceptional service and care. Thank you for sharing your experience with us, and remember, we’re always here to support you on your hearing journey! Enjoy the music!
Posted 10 months ago
Alex and Tom and the staff at the Worcester and Stratford hearing Centres could not do enough to help me. My job requires specific hearing tests for my hearing aids and both they and their staff go the extra mile to ensure the entire process is well explained. I was a little apprehensive about getting hearing aids for the first time but the entire team made me feel at ease. I can wholeheartedly recommend them and happy to support a local business.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Mark, thank you for your outstanding 5-star review of Worcester & Stratford Hearing Centres! We’re delighted to hear that Alex, Tom, and our team were able to make your experience so positive and reassuring. It’s our top priority to ensure that our clients feel comfortable and well-informed throughout the process, especially when trying hearing aids for the first time. Your endorsement of our efforts to go the extra mile means a lot to us as a local business. We appreciate your trust and support, and we are always here to support you on your journey to better hearing. Thank you once again for your kind words!
Posted 10 months ago
I am so pleased I followed the recommendation of a friend, and went to Stratford Hearing Centre. Adam was attentive and patient all through the tests, and follow up sessions and I am very happy with my new hearing aids, they have made more difference than I expected to my well being. Thank you , Betty
Helpful Report
Posted 10 months ago
Dear Betty, thank you for your fantastic 5-star review of Stratford Hearing Centre! We’re so pleased to hear that you followed a friend’s recommendation and found our services to be attentive and patient. It’s wonderful to know that Adam was able to support you through your tests and follow-up sessions. Your satisfaction with your new hearing aids and the positive impact on your well-being is inspiring to us. We truly appreciate your kind words and are here for any future hearing needs you may have. Thank you again for choosing us and for your kind words!
Posted 10 months ago
The initial interview and results have been very beneficial. I had a service package offered to me and I have found that absolutely superb and amazing value for money. Easy access and results from those visits have always been very beneficial to me. I would recommend this practice to anyone who has hearing difficulties without reservation. The staff I have found very helpful and pleasant. Thank you to Alex, Kim and Michelle. Roy.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Roy, thank you for your amazing 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you found the initial assessment and service package so beneficial and valuable. Our team takes pride in providing exceptional hearing care and service, and it’s wonderful to know that you’ve had such positive experiences. Your recommendation means the world to us, and we’re grateful for your kind comments about Alex, Kim, and Michelle. We’re always here for your hearing needs and look forward to seeing you again soon!
Posted 10 months ago
Fine service in all respects. Very able, accommodating and friendly - a genuinely great team.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Laurie, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! Your kind words truly inspire us to continue providing the best service possible. We’re grateful for your support, we are always here for all of your hearing needs.
Posted 10 months ago
My whole experience was very good the receptionists were friendly and efficient and my treatment from Laura was very good. Totally put at my ease. I shall keep returning and tell other people of my good experience. Thank you
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Jackie, thank you so much for your kind words and 5-star review of Worcester Hearing Centre! We're delighted to hear that you had a wonderful experience with our friendly reception team and that Laura was able to put you at ease during your treatment. Your kind words mean the world to us, and we truly appreciate you spreading the word about your experience. We're committed to providing excellent care, thank you for choosing us as your hearing care provider!
Posted 10 months ago
Michelle and Kim are always so welcoming and a pleasure to talk to. Laura provided a great service, taking time to understand what had changed, why I was there and explaining what she was seeing and doing. Great service all round from a wonderful team.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Ian, thank you for your fantastic 5-star review of Worcester Hearing Centre! We're so glad to hear that Michelle and Kim made you feel welcome and that Laura provided you with exceptional service. Your feedback truly warms our hearts and reflects the dedication of our wonderful team. We’re always here to ensure you have a great experience, and we look forward to seeing you again soon!
Posted 10 months ago
Alex and reception team were very helpful and the appointment went very well. Will be back
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Craig, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex and our reception team were helpful and that your appointment went smoothly. Your positive experience means a lot to us, and we’re always here to ensure you receive the best care possible. We look forward to welcoming you back soon and continuing to support your hearing journey!
Posted 10 months ago
Was very pleased with the service I received.Was put at ease and everything explained carefully.Was nice to hear more clearly.All in all very pleased.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Lesley, thank you for your wonderful 5-star review of Worcester Hearing Centre! We're thrilled to hear that you felt at ease and appreciated the careful explanations of our service. It's fantastic to know that you're enjoying clearer hearing. Your satisfaction and hearing care are our top priorities, and we’re here to support you every step of the way. We look forward to seeing you again soon!
Posted 10 months ago
Very helpful service as usual from Maariyah my Audiologist & Penny on reception thanks!
Helpful Report
(Stratford Hearing Centre) - Posted 10 months ago
Dear Roger, thank you so much for your wonderful 5-star review of Stratford Hearing Centre! We are delighted to hear that Maariyah and Penny provided you with such helpful service during your visit. Your kind words mean a lot to us, as we strive to create a supportive and welcoming environment for all our customers. We look forward to seeing you again soon and continuing to assist you on your hearing journey!
Posted 10 months ago
Lifechanging is the only way to describe the latest generation Phonak aids. Tom and Alex looked after my father and then me too, for many years now – both of us with very poor hearing, their care and advice is as important as is the new ground-breaking technology itself. The associated app is spot on for adjusting to different settings, mainly in my case, groups of 8 or so. Also, this year I’ve been using to great effect the Phonak multidirectional, wireless microphone [Roger On], enabling me to fully take part in boardroom environments – totally invaluable. On a day to day basis I completely forget that I’m wearing hearing aids, the all-round assistance from Tom and Alex in achieving this state is greatly appreciated.
Helpful Report
Posted 10 months ago
Dear Rob, thank you so much for your kind words and heartfelt review. It’s been an absolute privilege to support both you and your father over the years. Building that long-standing relationship of trust means the world to us, and we’re truly honoured to have played a part in each of your hearing journeys. Seeing how the latest Phonak technology—especially paired with tools like the Roger On microphone—has made such a positive impact in your daily and professional life is incredibly rewarding. But even more so, it’s knowing that we’ve been able to support you both personally with care and guidance throughout the years that really matters to us. Thank you again for putting your trust in us—it’s something we value deeply. We’re always here to support you on your journey to better hearing!
Posted 10 months ago
As a new customer I was very impressed at the attention paid to my hearing problems. After using a national chain where the customer is just a number the service and expertise at Worcester Hearing Centre was truly enlightening. The company uses the latest technology available in hearing aids which in turn increases your ability to hear what is being said to you in all types of environments. In summary, highly recommended.
Helpful Report
Posted 10 months ago
Dear Peter, thank you so much for your amazing 5-star review of Worcester Hearing Centre! We are delighted to hear that you felt truly valued and well cared for during your visit. It's fantastic to know that our commitment to using the latest technology has positively impacted your hearing experience in various environments. Your recommendation means the world to us, and we’re dedicated to providing exceptional service to all our customers. Thank you for choosing us as your hearing care provider!
Posted 10 months ago
We have used Stratford Hearing Centre for a few years now. Laura has always looked after us, explained everything and made us feel at ease. The reception staff are always very friendly and make you feel welcome.
Helpful Report
Posted 10 months ago
Dear Michael, thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We're thrilled to hear that Laura has consistently looked after you and made you feel at ease during your visits. It's also wonderful to know that our reception team have contributed to your welcoming experience. Your kind words inspire us to keep providing the highest level of service. We truly appreciate your trust in us and look forward to continuing to support you on your journey to better hearing!
Posted 10 months ago
I have been a customer of Stratford Hearing centre for 3 years, Maariyah my Audiologist has supported me through my journey of coping with my hearing loss, the service has been smooth, enjoyable and has provided me with better hearing!
Helpful Report
Posted 10 months ago
Dear Rebecca, thank you so much for your lovely 5-star review of Stratford Hearing Centre! We are thrilled to hear that your experience with Maariyah over the past three years has been enjoyable and supportive. It's wonderful to know that you feel confident and at ease throughout your journey with us. Your trust in our team inspires us to continue providing the best care possible. Thank you for sharing your positive experience, and we look forward to supporting you further on your journey to better hearing!
Posted 10 months ago
I have been a client of Stratford Hearing Centre, Always great service friendly and efficient service from Maariyah.
Helpful Report
Posted 10 months ago
Dear Rob, thank you very much for your wonderful 5-star review of Stratford Hearing Centre! We're delighted to hear that you consistently receive great service from Maariyah and that her friendly and efficient approach makes your experience enjoyable. Your kind words truly reaffirm our commitment to providing exceptional care to our clients. We're always here to support you on your hearing journey. Thank you once again for your fantastic feedback!
Posted 10 months ago
I am a client of Worcester Hearing Centre. The staff really do take the time and put in the effort to help and support the customer experience. Kim on reception is helpful and friendly and Alex is professional and skilled and I recommend them both without hesitation.
Helpful Report
Posted 10 months ago
Dear Mrs Cooper, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re delighted to hear that our team provided you with such dedicated support and that Kim and Alex made your experience so positive. It’s wonderful to know that you felt valued and well cared for throughout your visits. Your kind recommendation truly means the world to us, and we’re always here to assist you on your hearing journey. Thank you again for your kind words!
Posted 10 months ago
I am a client of Worcester Hearing Centre. The staff really do take the time and put in the effort to help and support the customer experience. Kim on reception is helpful and friendly and Alex is professional and skilled and I recommend them both without hesitation.
Helpful Report
Posted 10 months ago
Dear Mrs Cooper, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re delighted to hear that our team provided you with such dedicated support and that Kim and Alex made your experience so positive. It’s wonderful to know that you felt valued and well cared for throughout your visits. Your kind recommendation truly means the world to us, and we’re always here to assist you on your hearing journey. Thank you again for your kind words!
Posted 10 months ago
Fabulous personalised service at Worcester Hearing Centre. Alex was very attentive and understood my needs . Really professional but friendly assessment of my hearing and need for a cross system. Continued support is great and reassuring. Would definitely recommend.
Helpful Report
Posted 10 months ago
Dear Natasha, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex provided you with a fabulous personalised service that truly addressed your needs. It’s great to know that you found the hearing assessment both professional and friendly and that our continued support has been reassuring for you. Your recommendation means the world to us, and we are always here to assist you on your journey to better hearing. Thanks again for your lovely feedback!
Posted 10 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews