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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 339 Reviews
99 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 339 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
I am so pleased with the care and help Adam has given with my hearing aids. He explains everything so well and as I am a lady in her eighties he always respects that I need to understand how my hearing aids help me. He was very patient with me recently when he explained how to link my aids to my mobile phone using Bluetooth enabling me to enjoy music again. Jennie Mc
Helpful Report
Posted 4 months ago
I am so pleased with the care and help Adam has given with my hearing aids. He explains everything so well and as I am a lady in her eighties he always respects that I need to understand how my hearing aids help me. He was very patient with me recently when he explained how to link my aids to my mobile phone using Bluetooth enabling me to enjoy music again. Jennie Mc
Helpful Report
(Stratford Hearing Centre) - Posted 4 months ago
Dear Jennie, thank you for your fantastic 5-star review of Stratford Hearing Centre. We're so pleased to hear about the positive experience you've had with Adam! It's wonderful that he could help you understand your hearing aids better, and we're thrilled that you're now enjoying music again through Bluetooth. Your appreciation for his patience and care truly highlights the values we strive to uphold. We look forward to seeing you again soon!
Posted 4 months ago
Having recently moved to Worcester and needing to find somewhere to deal with my hearing issues I found Worcester hearing centre. I was not disappointed. Their level of care, professionalism and friendliness was excellent. This was evident from my first visit and the welcome received from the reception staff right through to the treatment I needed by the audiologist. I will definitely go back for my check up next year.
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Cecilia, thank you for your wonderful 5-star review of Worcester Hearing Centre. We’re very happy to hear that you had such a positive experience with our level of care and professionalism! It’s fantastic to know that our team made you feel welcome from the moment you walked in. Your feedback means so much to us! We look forward to seeing you again for your check-up next year!
Posted 4 months ago
Had appointment in Worcester found all the staff very friendly and helpful. Pauline
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Pauline, thank you for your lovely 5-star review of Worcester Hearing Centre. We’re delighted to hear that our staff made such a positive impression on you with their friendliness and helpfulness. Your kind words truly mean a lot to us, and we’re always here to ensure you have a great experience each time you visit. We look forward to welcoming you back in the future!
Posted 4 months ago
With audiology problems making you feel vulnerable I was so impressed with the excellent care, time and professionalism afforded myself. The exceptional staff were all courteous & friendly both on arrival and during assessment. I was made to feel at ease and reassured in a spotless and welcoming setting. I can highly recommend this centre.
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Annette, thank you so much for your wonderful 5 star review of Worcester Hearing Centre. We’re truly grateful for your kind words about the care and professionalism you received from our team. It’s heartwarming to know that our staff provided you with a reassuring and welcoming experience in our centre. Your recommendation means the world to us. We look foward to welcoming you back in the future!
Posted 4 months ago
Excellent service from the whole team at Stratford, Penny on reception was helpful and polite. Maariyah my Audiologist explained everything in great detail and is very knowledgeable and friendly! Would not hesitate to go back. Thank you
Helpful Report
(Stratford Hearing Centre) - Posted 4 months ago
Dear Christine, thank you for your fantastic 5 star review of Stratford Hearing Centre. We’re so pleased to hear that you had such a positive experience with our team! It’s great to know that Penny made a great impression on you at reception and that Maariyah was able to provide you with detailed and friendly care. We truly value your feedback and appreciate your trust in us. We look forward to welcoming you back in the future!
Posted 4 months ago
I AM SO HAPPY WITH THE SERVICE AT STRATFORD HEARING CENTRE MY AUDIOLOGIST MAARIYAH HAS HELPED ME TO REGAIN MY CONFIDENECEWITH THESE NEW HEARING AIDS ANND THE PEOPLE ARE SO LOVELY THANKYO SO MUCH
Helpful Report
(Stratford Hearing Centre) - Posted 4 months ago
Dear Lynn, thank you so much for your wonderful 5-star review of Stratford Hearing Centre. We’re absolutely thrilled to hear that Maariyah has made such a positive impact on your confidence with your new hearing aids! Your kind words about our team are truly appreciated, and we're always here to support you with anything you may need. We look forward to seeing you at your next appointment.
Posted 4 months ago
I went to Worcester Hearing centre as both my hearing aids had stopped working and my previous supplier couldn’t be contacted. I had a quick appointment and the a full hearing review as a new customer with Adam and I can honsestly say I have never had such a thorough consultation! Adam fully explained every step and went through all results and options, but most importantly fixed my aids on the day. To being offered a coffee by the lovely receptionist on arrival all the way to end of consultation couldn’t recommend them highly enough.
Helpful Report
(Worcester Hearing Centre) - Posted 4 months ago
Dear Karen, thank you so much for your fantastic 5-star review of Worcester Hearing Centre. We’re delighted to hear about your positive experience with Adam and our team. It's wonderful that you found the consultation thorough and informative, and we’re thrilled that your hearing aids were fixed on the same day! We always strive to provide a welcoming atmosphere from start to finish, and we appreciate your kind words about our receptionist too. Thank you for recommending us, and we look forward to welcoming you back anytime!
Posted 4 months ago
After a long time suffering with hearing problems I visited Stratford and was seen by Adam who was ultra professional and caring at the same time and after several visits for tests and being fitted with my new hearing aids I feel great and reassured that if there is any issue with them it will be dealt with immediately,thank you so much Adam,you are an absolute star and a credit to your profession.Thank you Stratford
Helpful Report
(Stratford Hearing Centre) - Posted 4 months ago
Dear Gary, thank you so much for your glowing 5-star review of Stratford Hearing Centre. We’re delighted to hear that Adam provided you with such a professional and caring experience throughout your journey. It’s wonderful to know you feel reassured with your new hearing aids and that we’re here to support you whenever needed. Thank you for your kind words about Adam. We look forward to seeing you at your next appointment!
Posted 4 months ago
Right from my initial enquiry, they were welcoming and professional. Alex was very thorough, explaining what was happening at every turn and instilled confidence that he would sort my problem out, which he did! I would recommend 100%!
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Nicky, thank you so much for your fantastic 5-star review of Worcester Hearing Centre. We’re thrilled to hear that you felt welcomed and that Alex's thorough approach gave you the confidence you needed. It’s wonderful to know that we could resolve your issue, and your recommendation means the world to us! We’re always here to help, and welcome you back again in the future.
Posted 4 months ago
Exceptional service from Worcester Hearing Centre, from both Michelle on desk and expert Adam who sorted my blocked ears so that I can hear again! He explained everything and was so very caring that I felt completely at ease. He also advised on some simple changes I could make to help prevent problems in the future.
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Jan, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re so pleased to hear that Michelle and Adam provided you with exceptional service and made your experience comfortable and informative. It’s wonderful to know that you can hear again and that the advice given will help prevent future issues. Your kind words mean a lot to us! We look forward to seeing you again soon!
Posted 5 months ago
I recieved a throughly professional experience from the team at Worcester Hearing Centre. From the first time I walked through door I was made to feel that my hearing needs would be carefully diagnosed using specialist equipment and that the appropriate solution for myself would be offered rather than a generic service. The follow up meetings to fine tune my hearing aids to suit my every day needs has been exemplary. I have now been wearing my hearing aids for 3 months and I can confidently say that they have changed my life. In social and private situations. I am now able to hear things that I have not heard or only slightly heard for over 20 years. I would highly recommend Worcester Hearing Centre if you are in need of professional hearing service.
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Simon, thank you for taking the time to leave such an incredible 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you received such a professional and tailored experience from our team. Your satisfaction with the follow-up adjustments and the positive impact your hearing aids have had on your life truly warms our hearts. Hearing things you’ve missed for over 20 years is an amazing transformation, and we’re so glad to have been a part of your journey. We look forward to continuing to support you in the future!
Posted 5 months ago
At my first major review after a Q&A session it was found that my hearing in the right ear had deteriorated further. Adjustment was made to the right hearing aid and normal levels of hearing reinstated. Nice to know that you are in good and experienced hands.
Helpful Report
(Worcester Hearing Centre) - Posted 5 months ago
Dear Peter, thank you so much for your wonderful 5-star review of Worcester Hearing Centre. We’re delighted to hear that your recent visit led to an adjustment that restored your hearing levels. Having experienced professionals to support you is essential, and we’re glad you felt well taken care of during your appointment. Your confidence in us means everything, and we’re here to help whenever you need. Thank you once again for your kind words. We look forward to seeing you at your future appointments.
Posted 5 months ago
First time coming to the Stratford practice and both the receptionist and the audiologist were lovely and friendly. I'll no doubt return in the future
Helpful Report
(Stratford Hearing Centre) - Posted 5 months ago
Dear James, thank you so much for your 5-star review of Stratford Hearing Centre! We’re delighted to hear that you had such a positive experience with our receptionist and audiologist. Making our clients feel welcomed and comfortable is what we strive for, and it’s wonderful to know that we’ve achieved that during your visit. We look forward to welcoming you back in the future!
Posted 5 months ago
After having a nasty virus which ended up causing an ear infection perforated ear drum and some hearing loss I decided to book a hearing test at Worcester Hearing Centre. I arrived to be greeted very warmly by the receptionist who straight away put me at ease. I was then introduced to Alex my audiologist who straight away made me feel very welcome and talked me through the procedure and hearing test. Over the last few weeks he has been very patient fine tuning my hearing aids to suit my lifestyle and is always at the end of a phone if I have any problems. I can now hear even better and my confidence has been boosted thanks to my visit there.
Helpful Report
(Worcester Hearing Centre) - Posted 6 months ago
Dear Sandra, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re so happy to hear that your experience with was so positive. It truly means a lot to know that Alex and the rest of the team helped you feel comfortable and cared for during your hearing test and adjustments. Knowing you’re feeling more confident and hearing better makes everything we do worthwhile. Thank you for your kind words and for placing your trust in us. We can’t wait to welcome you back at your next appointment!
Posted 6 months ago
Extremely good customer service, got me an appt within 2 days and we’re flexible on times etc. on arrival the receptionist was very friendly and helpful (sorry her name escapes me!) and talked me through the process. There was no delay and the gent who did the treatment was fast and very effective having talked me through it. All in all very very good and will use them again
Helpful Report
(Worcester Hearing Centre) - Posted 6 months ago
Dear Matt, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that our customer service met your expectations and that we could get you in for an appointment so quickly. Our team is dedicated to being friendly and helpful, and it’s great to know that you felt well taken care of throughout your visit. We appreciate your kind words about the treatment. On behalf of Adam, Kim and the entire team, thank you for choosing us — we look forward to seeing you again in the future! Warm wishes, Team Worcester & Stratford Hearing Centres
Posted 6 months ago
Maariyah was excellent when removing earwax. This is the second time I’ve come for an appointment and everyone is friendly and welcoming. I would highly recommend!
Helpful Report
(Stratford Hearing Centre) - Posted 6 months ago
Dear Sian, thank you for your wonderful 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Maariyah provided excellent service during your earwax removal appointment, and that our team made you feel welcome. Your recommendation means the world to us. On behalf of Maariyah and the entire team, thank you for choosing us for your hearing care!
Posted 6 months ago
Able to fit in an extra quick appointment to review my hearing aids. Seen within a few days of asking at a time convenient for me with my usual audiologist and issue solved on the day. All part of the service at no additional cost. Friendly and professional as usual. Love the sweets in reception!
Helpful Report
(Worcester Hearing Centre) - Posted 6 months ago
Dear Natasha, thank you for your wonderful 5-star review of Worcester Hearing Centre! We're so pleased we could accommodate your appointment quickly and resolve the issue on the same day. Our team strives to provide friendly and professional service—it's great to hear you appreciated that! As for the sweets—you're very welcome! On behalf of Alex and the team, thank you for your continued trust in us. We look forward to seeing you at your next appointment.
Posted 6 months ago
Would not hesitate in recommending Worcester Hearing Centre for anyone having issues with their hearing/hearing aids. From first contact with Alex I felt reassured that I was dealing with someone who was extremely knowledgeable and who also had a clear understanding of the issues arising from hearing loss. Following a detailed and comprehensive hearing assessment, Alex advised what options were available and gave objective advice on the best solution - no pressure selling - together we arrived at the best solution for me…so far so good, very pleased with the improvement my new hearing aids are providing.
Helpful Report
(Worcester Hearing Centre) - Posted 6 months ago
Dear Pat, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re delighted to hear that your experience with Alex and our team was both reassuring and informative. We take great pride in our comprehensive hearing assessments and in finding the best hearing solutions to suit your needs. We're thrilled that you're pleased with the improvement your new hearing aids are providing! We look forward to continuing to support you on your hearing care journey.
Posted 6 months ago
I went to Worcester Hearing Centre because my left ear was clogged, and I couldn’t be happier with the results! From start to finish, the entire team was incredibly professional and friendly. Tom and the reception staff made me feel comfortable and well-informed throughout the whole process. The procedure itself went smoothly. My hearing has improved significantly I highly recommend Worcester Hearing Centre to anyone in need of expert ear care. Thanks again to Dan and the reception staff for the help!
Helpful Report
(Worcester Hearing Centre) - Posted 6 months ago
Dear Harvey, thank you for your fantastic 5-star review of Worcester Hearing Centre! We are overjoyed to hear about your positive experience and that our team could make you feel comfortable and well-informed. It’s wonderful to know that your hearing has improved significantly after your visit. Your recommendation means so much to us, and we truly appreciate your kind words for Tom and our reception staff. Thank you for choosing us for your hearing care! Warm wishes, Team Worcester & Stratford Hearing Centres
Posted 6 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews