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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 138 Reviews

100 %

of reviewers recommend Worcester & Stratford Hearing Centres

Company Reviews

5.0

Based on 138 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the last two years or so , I have been to the Stratford Hearing Centre twice for ear wax removal and each time the service has been impeccable. So when I was finally persuaded (reluctantly! ) by my wife that my hearing was getting worse ,she made an appointment for me again at Stratford. Thank goodness she did! I saw Adam who has proved to be an absolute gem. He took me through the very comprehensive testing process , explaining everything as we went along and cheerfully answering all my stupid questions. From initial testing to fitting my hearing aids and ensuring everything was as it should be through (so far ) three further follow up sessions Adam has been a wonderful guide . He is highly professional , patient and , importantly , friendly and personable. These are priceless qualities when dealing with someone like me who initially found it very difficult to admit to any hearing loss at all!! I have no hesitation whatsoever in recommending the Stratford Centre to anyone with a hearing problem. Thankyou Adam . I am immensely grateful for your help.”

Posted 2 months ago

“My experience at Stratford was of a thoroughly professional yet friendly and personal service. Maariyah was excellent, explaining what was happening at every step of the process in progressing from initial assessment through delivery, fitting and evaluation period. I cannot fault the service I received; this is a "Premiership" outfit and Maariyah is a star player. After an unsatisfactory experience at an other supplier two years ago, my faith was restored by the team at Stratford. Thank you.”

Posted 2 months ago

“Do not suffer in silence, Maariyah and her team at Stratford Hearing Centre are professional and friendly, and support you all the way , from wax removal, hearing test, and fitting of hearing aids.I can now hear my wife all the time, no excuses now! Technology is amazing, and they are so discreet.Aftercare is of such a high standard.Thank you to every one at Stratford Hearing Centre.”

Posted 2 months ago

“Adam was very informative and professional. Really feel I’m in good hands! The level of technology is amazing. Aftercare is excellent and I have no hesitation in recommending Stratford Hearing Centre.”

Posted 2 months ago

“Worcester Hearing Centre has changed my life, especially Laura who helped me to choose the ideal hearing aids to suit my particular situation. All the staff are so helpful and friendly and greeted us with a cup of tea when we first went in. I can now hear the birds singing! Amazing! Thank you so much.”

Posted 2 months ago

“Adam was extremely friendly and efficient. He diagnosed my hearing problems and explained the hearing aids I needed. In fact everything was explained step by step and the aftercare was excellent. I feel that the ‘package’ I bought was well worth the money. The receptionists are friendly and efficient, and I enjoy the bowls of sweets provided!”

Posted 2 months ago

“I just wanted to say a huge thank you to Tom and the team at Worcester Hearing Centre for helping me with my new Hearing Aids. They are incredible, there's so much more depth and clarity in the sound, it has improved my overall quality of life! (Probably one of the best purchases I've ever made!!) As a profoundly deaf person, I have been attending there for the past 18 years, and I always know I'm in good hands. The level of detail, knowledge and care is absolutely exceptional. Even after receiving my new hearing aids - they would check in and keep close contact to ensure I'm getting on well with them. I can't praise them enough. Highly recommended.”

Posted 2 months ago

Dear Edward, thank you so much for your glowing 5-star review of Worcester Hearing Centre! We are truly grateful for your kind words and for taking the time to share your experience with us. We're thrilled to hear that your new hearing aids have made such a positive impact on your life. It's fantastic to know that you are enjoying a greater depth and clarity in sound, ultimately enhancing your overall quality of life. We're honoured that you consider this purchase to be one of the best you've ever made! We aim to provide exceptional care and attention to all our patients, and it's heartwarming to hear that you always feel you're in good hands. Rest assured that our team will continue to be there for you on your journey to better hearing. Thank you once again for your kind recommendation. We genuinely value your feedback and your support. We look forward to seeing you at your next appointment!

Posted 2 months ago

“Attended for ear wax removal appointment. Warm, friendly welcome received from reception and excellent service from audiologist Laura who explained the procedure throughout. Thank you.”

Posted 2 months ago

Dear Roz, thank you so much for taking the time to give us a 5-star rating for Worcester Hearing Centre! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted that you enjoyed your ear wax removal appointment with us. It's fantastic to know that you received a warm and friendly welcome from our reception team and that audiologist Laura provided you with excellent service. We strive to make every visit as comfortable and informative as possible. Once again, thank you for your kind words and for choosing us as your hearing care provider. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future.

Posted 2 months ago

“Thorough, professional and friendly. Everything explained carefully. Happy to recommend.”

Posted 2 months ago

Dear Simon, thank you so much for your outstanding 5-star rating of Worcester Hearing Centre! We are thrilled to hear that our services were thorough, professional, and friendly. Your recommendation means the world to us. We sincerely appreciate your support and trust in our team. If you ever need anything in the future or have any further questions, please don't hesitate to reach out. We are here to assist you. Once again, thank you for taking the time to share your positive experience. We look forward to seeing you at your next appointment.

Posted 2 months ago

“I have had hearing aids but as my hearing worsened, they became increasingly unsatisfactory and I was resigned to increasing deafness. A friend then recommended Worcester hearing Centre. Alex spent two hours analysing my hearing and using my existing hearing aids to see whether there could be an improvement. We decided there were better hearing aids Alex also determined that because of my internal ear structure , i needed personal ear moulds on new hearing aids. When the new hearing aids arrived he spent time testing them in my ears, both in the consulting room and outside near traffic. He also advised me to spend more time listening to different sounds and in different environments as I needed to train my hearing now I had effective aids A fortnight later he tested and adjusted from my experience. This level of personal attention and continuing assessment was new to me and made a huge difference.”

Posted 2 months ago

Dear Susan, thank you so much for writing a lovely review of Worcester Hearing Centre. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are delighted that we were able to assist you in finding better hearing aids and improve your overall hearing. Our dedicated team is committed to providing personalised care and ensuring that our clients receive the best possible solutions for their hearing needs. We always strive to offer a comprehensive assessment and individualised attention to each of our clients. Once again, thank you for choosing Worcester Hearing Centre and for sharing your experience with us. We are always here to support you every step of the way on your journey to better hearing.

Posted 1 month ago

“My recent visit to Stratford Hearing Centre for a de-waxing procedure was its usual delight at the courtesy, care and competence displayed by Laura and Penny. My thanks to you both.”

Posted 2 months ago

Dear Simon, thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your kind words and feedback about your recent visit to Stratford Hearing Centre. It is truly our pleasure to provide you with excellent service and ensure that you feel well taken care of. Laura and Penny are both highly skilled professionals who always aim to exceed our customers' expectations. Your appreciation for their courtesy, care, and competence means a lot to us. We will make sure to pass on your thanks to Laura and Penny, as it will undoubtedly bring smiles to their faces. Thank you for trusting us with your hearing health needs.

Posted 2 months ago

“Thank you Adam at the Stratford Hearing Centre ! Rob is delighted with his hearing aids He can now join in on family occasions and turn the TV down !! We would recommend you to anyone who has hearing problems. Thank you so much for your kindness and professionalism.”

Posted 3 months ago

Dear Rob & Sue, thank you so much for taking the time to give Stratford Hearing Centre a 5-star rating. We greatly appreciate your positive feedback and are thrilled to hear that you are delighted with your new hearing aids. We are delighted that the hearing aids have allowed you to fully participate in family occasions and enjoy a more comfortable listening experience while watching TV. Your recommendation means a lot to us, and we would be more than happy to assist anyone else who is facing hearing difficulties. Once again, we sincerely thank you for your kindness and for recognising our professionalism. We look forward to seeing you at your next appointment.

Posted 2 months ago

“Excellent service, as always, at Stratford Hearing Centre yesterday. Special thanks to Laura, who was very gentle, professional and thorough - explaining everything that was happening as we went along - even showing me (with new equipment), what was going on inside my ears, so I could see for myself. Thanks so much Laura and the rest of the team!”

Posted 3 months ago

Dear Karen, thank you so much for your amazing 5-star rating of Stratford Hearing Centre! We are thrilled to hear that you had an excellent experience and that our team, particularly Laura, provided outstanding service. Your kind words mean a lot to us, and we will be sure to pass along your gratitude to Laura and the rest of our team. We truly appreciate your support and look forward to seeing you again in the future.

Posted 2 months ago

“I have been using this service in Worcester since the early days with Victoria. I have always been delighted with the service she gave.In latter years have been under the care of Alex who has also been excellent, caring and professional taking no end of trouble to provide me with the best hearing experience. The receptionists, Kim and Michell, have also been very helpful and polite making each visit a pleasure. I do recommend this service heartily to anyone looking for help with their hearing.”

Posted 3 months ago

Dear Jean, thank you so much for giving Worcester Hearing Centre a 5-star rating! We truly appreciate your support and kind words about our service. We are delighted to hear that you have been using our service since the early days with Victoria and have always been pleased with the level of care she provided. We are equally happy to know that under the care of Alex, you have also received excellent and professional service, with careful attention given to provide you with the best hearing experience possible. Additionally, we extend our gratitude to Kim and Michell, our receptionists, for their helpfulness and politeness, which have made each of your visits a pleasure. Thank you for recommending our service wholeheartedly to anyone in need of help with their hearing. We are dedicated to continue providing the highest quality of service and care to all our patients. We are always here for all of your hearing needs.

Posted 2 months ago

“We have been using the Worcester centre for my mothers hearing aids for several years now. The team are very welcoming, caring and courteous at all times from phone calls to entering the premises from Kim and Michelle. Each encounter has been dealt with professionally. We have also received excellent care and attention from Alex who has been professional and kind in his approach at all times. We are never rushed and treated as individuals. I would not hesitate to recommend this centre, and the team, to anyone seeking help with hearing issues.”

Posted 3 months ago

Dear Sue, thank you so much for your outstanding 5-star review of Worcester Hearing Centre. We greatly appreciate your kind words and are delighted to hear about your positive experiences with our team. It warms our hearts to know that our staff, particularly Kim, Michelle, and Alex, have consistently shown professionalism, kindness, and attentiveness towards you and your mother. We understand the importance of providing a welcoming and caring environment, and we are thrilled that you have felt supported throughout your visits. Your recommendation means the world to us, and we are grateful for your trust in our services.

Posted 2 months ago

“Been to the hearing centre a few times now and have always found the staff pleasent and welcoming, with Laura’s attention to detail and caring approach much appreciated.”

Posted 3 months ago

Dear Peter, thank you so much for giving Worcester Hearing Centre a 5-star rating! We truly appreciate your support and kind words. We are delighted to hear that you have been to our hearing centre multiple times and have consistently found our staff pleasant and welcoming. Laura, in particular, deserves a special mention for her attention to detail and caring approach. We are thrilled that her efforts have been appreciated by our valued customers like yourself. Once again, thank you for your support and for taking the time to share your positive experience.

Posted 3 months ago

“Stratford Hearing - 14/2/2024 Perfect! Welcoming, efficient and lovely people. Thank you, Chris.”

Posted 3 months ago

Dear Chris, thank you so much for your wonderful 5-star rating of Stratford Hearing Centre! We greatly appreciate your kind words and are thrilled that you found our services to be perfect. At Stratford Hearing Centre, we strive to provide the best possible experience for all our valued customers, and your feedback truly validates our efforts. We look forward to assisting you with any future hearing needs. Thank you for choosing us as your hearing care provider.

Posted 3 months ago

“Perfectly professional and informative throughout my visit. Both Alex and the receptionist made my visit a pleasure. I will use them from now on. Thankyou.”

(Worcester Hearing Centre) - Posted 3 months ago

Dear Jenny, thank you so much for taking the time to give Worcester Hearing Centre a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to learn that our team provided you with a perfectly professional and informative visit. It brings us great joy to know that they made your time with us enjoyable. Rest assured that we will pass along your appreciation to them. Your loyalty means a lot to us, and we are honoured to have earned your trust as your preferred hearing centre. We are always here for all of your hearing needs.

Posted 3 months ago

“I use my ears for my job (sound engineer) and so was very nervous about having my ears cleaned. I was put at ease immediately and the service was friendly, professional and entirely ethical. Informed consent was gained throughout the entire process and I was constantly being asked if I was ok with what was happening. Turned out I actually really enjoyed the process and I had no need to be nervous. Will definitely be going back.”

Posted 3 months ago

Dear Fred, thank you so much for the outstanding 5-star review and for your kind words. We greatly appreciate your feedback and are thrilled to hear about your positive experience at Stratford Hearing Centre. As a sound engineer who relies on your ears for your job, we understand how important this process was for you. Your kind words mean a lot to us, and we are grateful for your trust in our services. We are always here for all of your hearing needs. Thank you once again for choosing us as your hearing care provider.

Posted 3 months ago

“Laura was very caring and pleasant and explained the procedure fully. The whole experience was excellent”

Posted 3 months ago

Dear Marilyn, on behalf of Laura and the whole team, we would like to thank you so much for your wonderful 5-star review! We are thrilled to hear that you had an excellent experience with us. We appreciate your kind words and are grateful for your support. We are always here for all of your hearing needs.

Posted 3 months ago

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Worcester & Stratford Hearing Centres is rated 5.0 based on 138 reviews