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Swaledale Butchers® Reviews

4.9 Rating 7,393 Reviews
97 %
of reviewers recommend Swaledale Butchers®
4.9
Based on 7,393 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Swaledale Butchers® Reviews

About Swaledale Butchers®:

Native, heritage breeds slow grown on small farms in The Dales, expertly butchered and delivered fresh. Nose-to-tail, nutrient dense and immense flavour.

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Very good efficient service I will continue to use
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Posted 2 years ago
Meat appears to be excellent. However delivery on my recent order was terrible,The parcel was left at a proprty about a quart of a mile away clearly signed Orchard ottage where the owner was on holiday. Luckily I recognised the location from the photo supplied.I happened to be viewing another E mail soon after the delivery,which was fortuittous in the present heat.
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Posted 2 years ago
Excellentt service, excellent quality and great value for money
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Posted 2 years ago
Great quality meat, good delivery, arriving well chilled
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Posted 2 years ago
Wonderful Lamb shoulder. Delivered on time within 48 hours. Products were well packed and still cold when they arrived. Highly recommended.
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Posted 2 years ago
I can't fault Swaledale Butchers. I've had several deliveries since finding them last year and everything I've had has been to the highest standard. Just really great meat delivered fresh. Fantastic. Thank you.
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Posted 2 years ago
The service and delivery were excellent the meat sublime
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Posted 2 years ago
Tried a few online butchers with varying results, Swaledale are definitely in first place, firstly communications, there had been a 'glitch with our order', we were immediately informed and advised of a new delivery date - it's all you need. The main thing though is the meat, ordered a variety of products to get an idea of the range, all delivered in good insulated box with relevant labels, use by dates etc. A big problem with buying food online is that when it's delivered, it doesn't really look anything like the photographs, vacuum packaging is necessary but often makes things worse. The meat from Swaledale looks (and smells) great, there was very little liquid in the packaging and I'll review each product individually. Definitely recommend
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Posted 2 years ago
My order was mostly fine, except that they did not have ox kidney (so I was refunded for it) and then after delivery, I saw that 0.5 kg of a leg of lamb was missing (0.88 kg actual weight, 1.4 kg was ordered). I was refunded for half of that leg. Overall, it was acceptable as nothing else was incorrect, but it was a bother. Thankfully, their customer service was good.
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Posted 2 years ago
I’d say that you guys are pretty amazing at cleanliness and presentation of your product’s. And I love that the meat is fresh and not frozen…
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Posted 2 years ago
Exellent service cooked beef medium very good flavour soft easy to eat . The pork chop was excellent both very much enjoyed I will be ordering again in the future.and pass your name on to my friends Regards Steve
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Posted 2 years ago
Good delivery times and the meat is quality.
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Posted 2 years ago
As always, fantastic produce!
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Posted 2 years ago
Excellent meat. Delivery exactly as stated, well packed and 4 gel ice packs. Expensive compared to supermarkets but 10 levels better. Worth every penny and will be buying again.
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Posted 2 years ago
Hi, I am very happy with the Hotlink product I buy but have struggled to get any invoices for the orders I have placed for Smokehouse & Cellar Knutsford. I also managed to call through once and was told you don't do them. I could do with invoices relating to my previous orders for my accounts. Ideally like is the case with many other sites once an order is placed an invoice for our accounts is generated and emailed automatically. Going forward not getting invoices would impact on mr ordering from this company. info@smokehouseandcellar.com
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Posted 2 years ago
Outstanding meat, never yet been disappointed
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Posted 2 years ago
An excellent choice of meat, the beef ribs I bought were delicious after a long slow cook on my pellet smoker! Excellent and prompt service. Highly recommended
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Posted 2 years ago
Fabulous food as ever and the packaging and care are outstanding in keeping produce fresh and well packed.
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Posted 2 years ago
The smoked lardo steak burgers were absolutely delicious. Chicken fantastic. Not yet eaten the cote de boeuf, but if is anything like the last one, it too will be equally enjoyable. All arrived on time and in good order.
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Posted 2 years ago
Superb service and great quality - the chicken is the best i have found anywhere local or delivery then again the same goes for everything else we have tried too!
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Posted 2 years ago
Swaledale Butchers® is rated 4.9 based on 7,393 reviews