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Swaledale Butchers® Reviews

4.9 Rating 6,714 Reviews
97 %
of reviewers recommend Swaledale Butchers®
4.9
Based on 6,714 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swaledale Butchers® Reviews

About Swaledale Butchers®:

Native, heritage breeds slow grown on small farms in The Dales, expertly butchered and delivered fresh. Nose-to-tail, nutrient dense and immense flavour.

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Plenty of innovative products. The value for money of some is not great but quality is generally good and taste excellent.
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Posted 3 days ago
In short, the best meat I've ever bought from a butchers bar none. The only thing letting Swaledale down for me is that it was the worse delivery experience I've ever had, with the driver not showing up, leaving me wondering if I was actually going to get my order, especially when it was a delivery day I had specifically picked, which was a massive let down. In short, if Swaledale either got a better delivery partner or if DPD improved, ordering from Swaledale would be a 5 star experience. Absolitely fantastic. It's just a shame that as an experience, I have to include my experience with the delivery of what I ordered and for me that's worth dropping a star over and it was so bad I'd considered dropping two. However, that didn't seem fair. If you're willing to put up with DPD, then definitely order from Swaledale, they're incredible and as an example, I placed my second order with them recently, which goes to show that despite sub par delivery, I can deal with it so I can get incredible products.
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Posted 5 days ago
I expected my meat delivery to be early in the morning delivery or one of the first to be delivered. Unfortunately I was the last delivery at gone 6.30pm in the evening and my order was defrosted and a very wet soggy box was dumped hard against my door making a loud noise that disturbed me and my family as we thought someone had broken into the house...It was a very messy order we received that had to be carefully unpacked and refrozen...As the delivery company was situated in my village, I don't know why I had to wait from 10am before it had set off making deliveries to gone 6.30pm to have my meat delivered??!...i have yet to taste my order and hope it hasn't spoiled in anyway!!..i would have given 5 stars but your delivery company has spoiled my first order from Swaledale Butchers!😞
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Posted 1 week ago
Hi Peter, Thanks for getting in touch and submitting an honest review. I do apologise your order wasn’t made earlier in the day. One detail that is pertinent is that the contents of your order had not defrosted, we ship everything fresh - as such you can freeze any items as you wish with no concerns. Thanks again and best regards, Jorge
Posted 1 week ago
Only 4 stars as we have only used one pack of beef mince but this was very very nice. I would like to say that using DPD couriers is a negative with us. Whatever delivery the couriers NEVER knock on the door ( and we are usually in) but leave it in the safe place. I was very annoyed that they did this with the meat delivery as we were in all day and didn’t discover it until I looked at my phone 30 minutes after it was delivered. Perhaps you can feed this back. Thank you
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Posted 1 week ago
I ordered two rolled lamb joints, the meat was absolutely delicious
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Posted 1 week ago
Timely delivery
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Posted 2 weeks ago
Thanks and keep holding the quality. Best wishes
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Posted 2 weeks ago
Delivered on time excellent quality meat will purchase again.
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Posted 2 weeks ago
Great delivery and well packed. Costs seem a little expensive. Will try the joints in a few weeks and leave a review.
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Posted 3 weeks ago
Arrived on time. Well packaged.
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Posted 4 weeks ago
Sadly the grouse I had ordered weren't available, but the other items arrived on time and still beautifully cold. Excellent service.
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Posted 4 weeks ago
Happy with everything so far - most is in freezer.
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Posted 1 month ago
Hi we have only eaten the chops and they were very nice.weekend will be the next time we try .so far so good.
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Posted 1 month ago
Great selection of cuts, only criticism is you have to have a minimum order of £ 60.
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Posted 1 month ago
Good packaging and service.
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Posted 1 month ago
This was the first time I have used these butchers. No review on the beef products can be submitted as we have not sampled them yet
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Posted 1 month ago
Overall fair
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Posted 1 month ago
Very good quality meat with the exception of the Tuscan sausage meat, it had far to much garlic added so much I had to throw it away.
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Posted 1 month ago
All good but specials sell out to quickly.I really wanted the jerk chicken.
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Posted 1 month ago
The product is very good but for the life of me I couldn't find a phone number on the website to add to my order.
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Posted 1 month ago
Hi there, Thanks for taking the time to leave a review. We're available at hello@swaledale.co.uk for any enquiries, including making additions to an existing order. We moniter incoming enquiries with diligence and aim to respnd ptomptly. I hope this helps. Best regards, Jorge
Posted 1 month ago
Swaledale Butchers® is rated 4.9 based on 6,714 reviews