Swaledale Butchers® have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Lovely products. Everything is top quality and the high animal welfare makes it worth the higher price. Customer services are very helpful and responsive if there is a delivery issue.
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- Annette W
“
Excellent quality meat at fair price.
We used to use a different online butcher and have been very impressed with the meat we've had delivered from Swaledale on trying them. we will be continuing with them.
Best product we've tried so far.. Everything! The lambs liver was so tender and flavoursome absolutely amazing and the bacon lardons out of this world. The gammon steaks and rump steaks so tasty. So impressed.
”
- Carol O
“
Speedy delivery. Meat kept chilled in packaging. And excellent quality meat at a reasonable price.
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- Anonymous
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Bought as a gift for a fussy meat eater and he loved it. Raved about every cut.
Nice to have proper butchers sausages and bacon that wasn't pumped full of water.
Topside of beef delicious and steaks to die for.
Delivery service excellent and informed me all the way along. Friendly delivery driver.
”
- June U
“
Great meats, super user friendly website and fast delivery
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- Mille H
“
The haunch of venison was absolutely delicious - extremely high quality . Ordering and delivery seamless.
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- Georgina S
“
Everything is of a high quality but the item that prompted me to order was subsequently not available and I was told of this too late to cancel the order: rather, I was just told of the refund without given a choice. The refunded item was subsequently advertised as available but I didn't want to put together another £70 order. It was a shame, as the salt beef I was looking forward to is available in very few alternative outlets,
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- George S
“
Never received the goods due to failed delivery. I received a notification from DPD that goods have perished as not delivered in time. I’ve received no emails on or contact to arrange refund or re order?
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- George D
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Items didn’t arrive but refund given
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- Anonymous
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Good quality meat, not too pricy, efficient service.
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- David J
“
Bought as a gift for a fussy meat eater and he loved it. Raved about every cut.
Nice to have proper butchers sausages and bacon that wasn't pumped full of water.
Topside of beef delicious and steaks to die for.
Delivery service excellent and informed me all the way along. Friendly delivery driver.
”
- June U
“
Not sampled any of the cuts of meat I ordered, but i am sure i will not be disappointed. Service and delivery first class. i will be ordering more from Swaledale in the future. Would have been a five out of five score, but lost a mark for ASKING FOR FEEDBACK, everybody is doing it now and it gets tiresome !
”
- Keith L