Swaledale Butchers® Reviews

4.9 Rating 5,182 Reviews
A
Happiness Grade
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About Swaledale Butchers®:

Native, heritage breeds slow grown on small farms in The Dales, expertly butchered and delivered fresh. Nose-to-tail, nutrient dense and immense flavour.

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Swaledale Butchers® have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.

A

Price - Excellent

97.92%
Industry Average
Superb quality at a very reasonable price. I’ve been recommended you guys to everyone I know. I think more people are waking up to the fact supermarket meat is full of rubbish and I for one will not be going back. You’ve gained a lifetime customer.
- Lynsey N
First order and have been very pleased, the bone in sirloin was fantastic lovely flavour and very good quality. I purchased 2 Artisan steak boxes, feather blade and minute steak. So far I have not yet tried the feather or minute steaks but am impressed with price, quality, flavour and swift delivery. Will be ordering more!
- Kathryn W
quality meat at a reasonable price
- JOHN L
A

Delivery - Fast

95.98%
Industry Average
Easy to use website, great comms and delivery. We ordered 3 of the steaks for 2 people. Meat is really tasty. Would highly recommend and will be ordering more!
- Steve T
Great quality produce - Only let down by the awful delivery company
- Gus M
Delivery was smooth and timely. Will order again!
- Anonymous
A-

Refunds - Easy

83.33%
Industry Average
Excellent customer service. Our delivery of meat never arrived as the courier took it upon themselves to return it to Swaledale without even trying to deliver it!! Swaledale were swift to apologise and issue a refund without any delay!!
- Chris H
Very impressed The meat is top quality, delivery quick and efficient. One minor packing error was immediately rectified with a refund of the missing item. Very quick and easy to correspond with this supplier. I will be placing another order in the near future. Definitely recommend this butcher.
- Celia W
Wow! What great service! My order was delayed by DPD and Swaledale were immediately in contact to apologise and offer options. I chose a second delivery (no refund) and was pleasantly surprised that it arrived the very next day which was Christmas Eve. Well done guys, you're an example of how online shopping should be. Thank you!
- Janine E
99.06%
Industry Average
Beautifully tender shoulder of lamb for Easter Sunday . Tasty meat and enough leftovers to make a couple of Shepherd's Pies . Excellent service as always .
- Rosemary W
Excellent lamb - excellent service!
- John M
First time purchase, service really good. I haven't eaten any of the order yet (re-packed into smaller quantities & now frozen) but the meat looks great and the aroma from the sausages was mouth watering.
- MR TR B