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Swaledale Butchers® Reviews

4.9 Rating 7,341 Reviews
A-
Happiness Grade
Read Swaledale Butchers® Reviews

About Swaledale Butchers®:

Native, heritage breeds slow grown on small farms in The Dales, expertly butchered and delivered fresh. Nose-to-tail, nutrient dense and immense flavour.

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Swaledale Butchers® have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

97.96%
Industry Average
Quality to price ratio very good. Definitely use again.
- Dave D
I ordered a mixture of offal and artizan steaks a couple of weeks ago. The quality, price and delivery service were all excellent. I loved the steaks, my dogs are loving the beef hearts and livers and fabulous beef broth from the bones. Nose to tail butchery is the way to go!!!
- Derek T
Lovely products. Everything is top quality and the high animal welfare makes it worth the higher price. Customer services are very helpful and responsive if there is a delivery issue.
- Annette W
A

Delivery - Fast

95.80%
Industry Average
Very happy with the products and the delivery.
- Catherine C
Fabulous range of meat products. I have tried many of the range and always been impressed by the service, delivery and most importantly the flavour of the meat supplied.
- James S
The online ordering service was simple to use and the goods were dispatched the same day and delivery was on time.
- S D
D

Refunds - Average

50.00%
Industry Average
Dry cured streaky bacon was normal packed bacon ( you gave me a refund for that) I haven’t yet used any of my order but it look ok. The bones weren’t what I expected a lot of small thin bones not a lot of marrow
- Anthony S
Everything is of a high quality but the item that prompted me to order was subsequently not available and I was told of this too late to cancel the order: rather, I was just told of the refund without given a choice. The refunded item was subsequently advertised as available but I didn't want to put together another £70 order. It was a shame, as the salt beef I was looking forward to is available in very few alternative outlets,
- George S
Never received the goods due to failed delivery. I received a notification from DPD that goods have perished as not delivered in time. I’ve received no emails on or contact to arrange refund or re order?
- George D
97.89%
Industry Average
Fabulous range of meat products. I have tried many of the range and always been impressed by the service, delivery and most importantly the flavour of the meat supplied.
- James S
Excellent service and great quality meat.
- Chris H
The online ordering service was simple to use and the goods were dispatched the same day and delivery was on time.
- S D