Swaledale Butchers® have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quality to price ratio very good.
Definitely use again.
”
- Dave D
“
I ordered a mixture of offal and artizan steaks a couple of weeks ago. The quality, price and delivery service were all excellent. I loved the steaks, my dogs are loving the beef hearts and livers and fabulous beef broth from the bones.
Nose to tail butchery is the way to go!!!
”
- Derek T
“
Lovely products. Everything is top quality and the high animal welfare makes it worth the higher price. Customer services are very helpful and responsive if there is a delivery issue.
”
- Annette W
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Very happy with the products and the delivery.
”
- Catherine C
“
Fabulous range of meat products. I have tried many of the range and always been impressed by the service, delivery and most importantly the flavour of the meat supplied.
”
- James S
“
The online ordering service was simple to use and the goods were dispatched the same day and delivery was on time.
”
- S D
“
Dry cured streaky bacon was normal packed bacon ( you gave me a refund for that) I haven’t yet used any of my order but it look ok.
The bones weren’t what I expected a lot of small thin bones not a lot of marrow
”
- Anthony S
“
Everything is of a high quality but the item that prompted me to order was subsequently not available and I was told of this too late to cancel the order: rather, I was just told of the refund without given a choice. The refunded item was subsequently advertised as available but I didn't want to put together another £70 order. It was a shame, as the salt beef I was looking forward to is available in very few alternative outlets,
”
- George S
“
Never received the goods due to failed delivery. I received a notification from DPD that goods have perished as not delivered in time. I’ve received no emails on or contact to arrange refund or re order?
”
- George D
“
Fabulous range of meat products. I have tried many of the range and always been impressed by the service, delivery and most importantly the flavour of the meat supplied.
”
- James S
“
Excellent service and great quality meat.
”
- Chris H
“
The online ordering service was simple to use and the goods were dispatched the same day and delivery was on time.
”
- S D