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Swaledale Butchers® Reviews

4.9 Rating 7,700 Reviews
97 %
of reviewers recommend Swaledale Butchers®
4.9
Based on 7,700 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Swaledale Butchers® Reviews

About Swaledale Butchers®:

Native, heritage breeds slow grown on small farms in The Dales, expertly butchered and delivered fresh. Nose-to-tail, nutrient dense and immense flavour.

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Ordering was easy and the produce reasonably priced for the product being offered.
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Posted 2 years ago
Meats were amazing, just a shame DPD, they use, in our area are worse than useless ordered over 2 months ago and they deliver a day late good job not summer or order would have bee ruined.
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Posted 2 years ago
Everything seems good although I opened the chicken wings yesterday for gravy and they smelt disgusting. I just hope the pork loin and everything else is okay as I have frozen it for Xmas. Bit disappointed really
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Posted 2 years ago
Hi Julie, Thanks for taking the time to leave a review. We’ve emailed you separately regarding this, however I wanted to confirm that I have looked at the batch codes of your order and can confirm your wings were prepared from fresh stock. I’m certain that the vacuum seal will have been punctured, allowing air in to the bag and the product to spoil prematurely. This is unfortunate, however we would always recommend that in this circumstance a product should be removed from the bag and used promptly or repacked and frozen. I’m very confident your other items will be in perfect condition. As a gesture of goodwill we have refunded you. I hope you enjoy the rest of the order and have a great Christmas. Best regards, Jorge
Posted 2 years ago
The quality of two ribeye steaks were not up to the usual standard.
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Posted 2 years ago
Whilst the website looks amazing and the produce too, I will write an honest review of my purchase. I ordered an 800grm Sirloin Beef Roast, 1.4kg piece of Pork Shoulder and 500gram packet of beef mince. The packaging and service was excellent the meat came on time with regular updates via DPD. It arrived nicely packaged with the addition of ice packs, it was cold and vacpacked. The quality of the meat for me wasnt particular great. The Sirloin roast lacked flavour and i found this tough. I found the pork same, flavourless and despite cooking slow for almost 4 hours, it wasnt shredding the same way as pork i have purchased from local farms. It might be bcause of where the meat is produced the flavours are not the same as other farms south. I am sure that the flavour and quality for everyone must be to their taste, but it wasnt for me. It is a shame because the website, delivery and service have been superb. I am yet to try the beef mince.
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Posted 2 years ago
Delivery was great and super quick but was disappointed by the packaging on two of the products and the sizing of another one of the products. I bought the beef and pork bones for my dog, thinking that these would be larger bone pieces from the photos but they were more like small bite sized pieces. Marrow bones were excellent and were a great alternative for my dog. Offal was also greatly enjoyed by my dog. Quality of all the products I top notch, however I was disappointed by the meat packaging on the livers as they were dripping blood from the corner of the packaging when I removed them from the box. Just looked like the packaging seal wasn't stuck together in some places. I had to use them up pretty quickly because the packaging was open. Don't think I will try this again for my dog needs but would if I needed to purchase a big slab of great quality meat for Christmas or another special occasion.
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Posted 2 years ago
We’ve not tried all of the products but we’re slightly disappointed by the ones we did. The delivery and ordering worked well however
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Posted 2 years ago
Meat appears to be excellent. However delivery on my recent order was terrible,The parcel was left at a proprty about a quart of a mile away clearly signed Orchard ottage where the owner was on holiday. Luckily I recognised the location from the photo supplied.I happened to be viewing another E mail soon after the delivery,which was fortuittous in the present heat.
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Posted 3 years ago
My order was mostly fine, except that they did not have ox kidney (so I was refunded for it) and then after delivery, I saw that 0.5 kg of a leg of lamb was missing (0.88 kg actual weight, 1.4 kg was ordered). I was refunded for half of that leg. Overall, it was acceptable as nothing else was incorrect, but it was a bother. Thankfully, their customer service was good.
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Posted 3 years ago
Good selection and fast shipping
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Posted 3 years ago
Sadly my pork loin chops are as tough as old boots Shame because last lot were really good Haven't tried the rest yet Y
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Posted 3 years ago
After having such delicious joints of meat at Easter, decided to order BBQ items, unfortunately, the mutton chops were extremely tough, the kofta was too dense and the mutton burger a little bland. I would very much recommend the joints but not the BBQ items.
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Posted 3 years ago
Order two chicken at £19.00 each One looked like corn fed deep yellow colour quite an old bird with knuckles showing age The other was pale It had been crushed and was out of shape Tasteless. An embarrassment because they where cooked together to feed 8 We have not order sausage from you again. The skins are so tough I can’t see us ordering from Swaledale again. Unless your quality standards go back to how they used to be Reassurance is needed Your so disappointed Patricia Ecuyer South Ferriby Hall
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Posted 3 years ago
Quality of meat is good but when you are paying these prices you'd expect the orders to be done right and double checked. Second time that there is a wrong item in the order. First time they sent me the right one. However, I do not want to be having to contact them every time I make an order if this makes sense.
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Posted 3 years ago
Reliable high quality meat. Excellent choice. Only thing that lets it down is over the course of numerous orders, I’ve had two meat packets which were not sealed properly and had leaked.
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Posted 3 years ago
Smoked pork cheek was disappointing, over smoked and only enough meat for one person, I am aware it is mostly fat, but this was poor. The burgers were goody !
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Posted 3 years ago
When it comes to the preparation and cooking of the salt beef instead of waxing lyrical about Val Warner try informing the customer of cooking times, it does help to know how long to cook things for and how to prepare them. The salt beef should have been soaked in water before cooking, as I found out afterwards.
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Posted 3 years ago
Am not sure exactly what happened with this order, I placed the order but the delivery was before my date of order. I tried ringing and left messages I also emailed when I hadn’t received a date for delivery. I then rang another extension and explained what had happened. I received my order but only after my persistence.
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Posted 3 years ago
The sausage was good, not exceptional, the filet, unfortunately, wasn't particularly good instead.
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Posted 3 years ago
meat looks good although osso buco a little on the small side. packaging good but delivery was a day late with no explanation
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Posted 3 years ago
Swaledale Butchers® is rated 4.9 based on 7,700 reviews