Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,591 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,591 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Declan was excellent; courteous, helpful, prompt. He did everything he said he would do in the time he said he would do it. He explained things carefully and properly. Very impressed.”

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Posted 1 year ago

We welcome this review, Suzanne. Thank you.

Posted 1 year ago

“Very kind and fast response”

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Posted 1 year ago

Thank you for leaving Emily a 5-star review.

Posted 1 year ago

“professional service and reduced premiums.”

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Posted 1 year ago

Superb review, thank you!

Posted 1 year ago

“The person who dealt with the renewal of the insurance on my part thatched property was extremely helpful and professional.”

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Posted 1 year ago

It was the wonderful Steph who handled your review. We appreciate the 5-star review of her work.

Posted 1 year ago

“Very informative and professional. I trusted Emily completely to give me the cover I needed for my jewellery”

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Posted 1 year ago

And rightly so! Emily is steadfast in her approach to finding solutions for her customers. She is extremely trustworthy. Thank you for the review, Janet.

Posted 1 year ago

“From start to completion on my needs and requests for the correct policy cover, was handled quickly and professionally Highly recommend”

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Posted 1 year ago

Splendid review, thank you John.

Posted 1 year ago

“I went with this insurance policy as it was cheaper than my previous. I have to say though that the interactions I had were quite curt and felt very much like that they didn't really want my business. After I bought the policy they then asked for valuation certificates and said that it was up to me to make sure that they complied with the requirements . I thought this would be the job of the seller not me! I'm not sure whether I will continue a policy with this company based on the interactions I have had. It did not seem that they were interested in my needs , just that they wanted a sale. It makes me nervous as to how they would perform in the event of a claim.”

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Posted 1 year ago

Thank you for the honest review. Truth be told, we're experimenting with our written communications since we've now launched a panel of insurance options for jewellery and luxury watches. Each product has a nuanced requirement for an approved valuation which should be communicated to you on the phone. The generic email is aimed to refer you to the right policy wording, ensuring you comply with the valuation requirement. We'll take on board your feedback as we continue to improve our written communications. Thank you. Matthew Ashton Director

Posted 1 year ago

“The team at Stanhope Insurance are second to none. From our buisnesss needs to private home and vehicle, as well as health insurance, there's no better team.”

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Posted 1 year ago

A superb review of the Stanhope teams, reflecting the holistic nature of our services. thank you!

Posted 1 year ago

“Andy goodman and Stanhope Insurance provided a stellar service which was informative and professional”

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Posted 1 year ago

Your review is not only encouraging to Andy, but to the private client team also. Thank you, Hawaf, for taking a moment to write a 5-star review.

Posted 1 year ago

“Stanhope understood my needs. Theywere helpful and informative providing tiered quotes. Excellent service.”

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Posted 1 year ago

It's pleasing to know you were listened to and therefore, your needs were understood. Encouraging feedback, thank you Oscar.

Posted 1 year ago

“Very satisfied with the Home Insurance Policy that was recommended. The staff were always very friendly, helpful and polite. Have absolutely no complaints.”

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Posted 1 year ago

Thank you for the 5-star review!

Posted 1 year ago

“Abigail was very good and helpful and all the work was easy for us. What would have made a 5 is offering to get other quotes on renewal rather than just offering the renewal quote from the existing provider. In the end we went with a new underwriter which was more cost effective so it was worth asking the question, but this is just something to mention but not over emphasize as overall the service was good”

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Posted 1 year ago

Informative and constructive feedback, thank you, Mr and Mrs Allison. We're grateful for your repeat business - it's not taken for granted.

Posted 1 year ago

“fabulous team, extraordinarily prompt and profesional follow up”

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Posted 1 year ago

Tremendous superlatives to describe the team - a welcome review. Thank you.

Posted 1 year ago

“Clear website detailing breakdown of costs. Saved 50% by switching.”

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Posted 1 year ago

Outstanding result - come on!!! So pleased you could save 50% on your insurance bill. Superb.

Posted 1 year ago

“Fantastic to have a broker who actually gives 5* service. I would highly recommend.”

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Posted 1 year ago

Thank you, Carole. Vicky was your account manager - we'll be sure to pass on this feedback.

Posted 1 year ago

“Brilliant and professional service.”

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Posted 1 year ago

Thank you for the 5-star review John, and welcome to the community.

Posted 1 year ago

“Excellent assistance from Holly. Friendly and extremely helpful to find a solution for me. Thank you.”

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Posted 1 year ago

Thank you, Kenneth. Holly's courteous manner makes arranging insurance more joyful than the task suggests. We appreciate the 5-star review.

Posted 1 year ago

“Emily was very helpful, I was pleased with the service and product provided by Stanhope”

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Posted 1 year ago

Your 5-star review is received with gratitude. Thank you, Samuel.

Posted 1 year ago

“Excellent advice and service”

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Posted 1 year ago

Thank you very much for this uplifting review!

Posted 1 year ago

“Great service, there when you need them”

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Posted 1 year ago

Thank you, Portia!

Posted 1 year ago

Stanhope Insurance is rated 4.8 based on 2,591 reviews