Stanhope Insurance Reviews

4.9 Rating 1,699 Reviews
98 %
of reviewers recommend Stanhope Insurance
4.9
Based on 1,699 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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A very good first experience thank you
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Posted 22 hours ago
Very pleased.
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Posted 3 days ago
Generally very helpful and prompt to respond to questions throughout the renewal process.
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Posted 4 days ago
Very Happy. Steph Duffy worked really hard at getting us a reasonable quote for our thatched cottage. Thank you.
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Posted 1 week ago
An excellent review thank you! It's always a delight to know that our hard work at finding the best solution for your needs is so appreciated.
Posted 6 days ago
Efficient service
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Posted 2 weeks ago
Thank you for your review Michael and welcome to the Stanhope community.
Posted 1 week ago
Keen to help and return calls when asked
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Posted 2 weeks ago
Thank you for your review. We are glad to receive your positive feedback.
Posted 1 week ago
Quick, responsive and very helpful through the process.
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Posted 1 month ago
Thank you Cristina for the review. A real privilege arranging your insurance.
Posted 1 month ago
Experience so fargood
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Posted 1 month ago
Thank you for your review.
Posted 1 month ago
It was a pleasure dealing with Jonathan and his team on the building insurance renewal. Even though the initial process was slow and I was concerned with the prospect of a prompt renewal, the follow up was efficient and I was satisfied with the overall service.
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Posted 1 month ago
Thank you Jonathan for taking the time to leave a review, your feedback is greatly appreciated. It's important to us to provide an efficient service, not a rushed one. Our client's best interests are our top priority, so taking the time to carefully find the right cover is a no brainer. Welcome again to the Stanhope community!
Posted 1 month ago
Excellent communication and overall 5* service.
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Posted 1 month ago
Fantastic 5 star review thank you, even if a star is missing on the official rating, we still really appreciate your feedback.
Posted 1 month ago
Very good customer service. It made setting up the landlords Insurance quick and easy.
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Posted 1 month ago
Thank you for the 5-star review and your kind words. Welcome to the Stanhope community.
Posted 1 month ago
Prompt helpful response
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Posted 1 month ago
Thank you for the 5-star review and welcome to the Stanhope community.
Posted 1 month ago
We appreciated the way that we were approached initially by Andy G regarding renewal. Clearly, some work had gone into looking at the (available) alternatives and the proposal was communicated clearly and simply. The issues that emerged in the course of the process were twofold: first, the significant hike in premium which inevitably colours reaction and second what appeared to be a limited set of alternatives to review. Having said that, the process was handled with efficiency and courtesy and would have received a higher mark if it wasn't for the issues we mention, to a large degree out of the control of AG or SC.
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Posted 1 month ago
Mr Burdon, a balanced and holistic review. We welcome this. Thank you for understanding the challenges facing the broker.
Posted 4 weeks ago
Professional, Friendly and Efficient
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Posted 2 months ago
Thank you for trusting Stanhope and we are pleased that you had a good experience.
Posted 2 months ago
Staff were always cheerful and helpful
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Posted 2 months ago
Thank you for your 5 star review, we endeavour to provide a friendly and helpful experience. Stanhope
Posted 2 months ago
OK but too last minute as we were due to go to NZ for 4 weeks.
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Posted 2 months ago
Thank you David for taking the time to share your experience.
Posted 2 months ago
Fair pricing. Competent agent who did the best they could. Access to good insurer.
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Posted 2 months ago
Thank you Peter for taking the time to leave a positive review. Stanhope
Posted 2 months ago
Good service so far
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Posted 2 months ago
Thank you Jack for taking the time to leave a positive review. Stanhope
Posted 2 months ago
I needed insurance, you provided it, you did the job you are there to do, does this really need a survey ? If you hadn't done your job I would have gone elsewhere, simple really
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Posted 3 months ago
Dear David Thank you for taking the time to leave a review. All feedback is important to us to ensure we continue to deliver excellent service. Stanhope
Posted 3 months ago
Buying a policy is one thing, claiming on it is something else, so no review until when and if that happens.
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Posted 3 months ago
Thank you! Having an assigned account manager to each client's insurance file means we're well placed to help should the worst happen. You'll be in great hands.
Posted 2 months ago
Stanhope Insurance is rated 4.9 based on 1,699 reviews