Stanhope Insurance Reviews

4.91 Rating 460 Reviews
99 %
of reviewers recommend Stanhope Insurance
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,

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A very mixed experience. Everyone I spoke to was pleasant and on the face helpful, but I was far more involved in the actual process than I wanted to be. I had to review detailed policy documents and found several issues that needed to be addressed, including a product that was recommended not being suitable due to exclusions. So we got there in the end, but it took > 2 months and was far more stressful and involved from my perspective than it should have been.
Posted 1 month ago
Gareth, we appreciate the honest and open review. We welcome such feedback as it will help us to improve. It appears we did not understand 'the brief' as well as we could (should!) have and this showed in the quality of our service. Naturally, we're thankful for your custom (it is not taken for granted) and we'll ensure to improve following your comments.
Posted 1 month ago
Phone calls not returned by Stuart and no policy documents!
Posted 7 months ago
Gregory, thank you for leaving the honest feedback. Naturally it's disappointing that we fell short of our high standards. We'll take it on the chin and look to improve. We've since been in contact, thanked you personally for your patience with us and have ensured document have been issued accordingly.
Posted 7 months ago
Stanhope Insurance is rated 4.91 based on 460 reviews